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About

The quickest and easiest way to gather actionable feedback from your customers and employees. Get started in minutes. We're helping thousands of companies get their customer experience and employee engagement right. Gather instant feedback using a tablet or dedicated terminal, even offline. Enjoy the flexibility to collect data anywhere, whether you’re capturing customer feedback, gathering leads at an expo stand, conducting on-street market research, or even carrying out an on-site audit. Send out timely customized email surveys to find out how your customers and employees feel. Track any experience metric including NPS, eNPS, CSAT, or customer effort score. Capture real-time feedback at the point of experience using SurveyKiosk, a fully managed and scalable feedback solution deployed across all your key touchpoints. Get to the bottom of why your customers and employees are happy or not.

About

Yuno helps organizations continuously measure employee engagement, satisfaction, and experience across the employee journey. The platform collects and analyzes employee feedback using AI to identify factors that may influence performance, talent retention, and workplace wellbeing. It gives managers and HR teams dashboards and recommendations to support decision-making and improve employee experience. The service includes customizable and ready-to-use surveys for onboarding, engagement, wellbeing, manager feedback, psychosocial risks, and employee departures. HR teams can schedule recurring or lifecycle-triggered campaigns, collect anonymous responses, compare results across teams, and export findings. Yuno also supports goal alignment and action planning, helping organizations connect employee feedback with follow-up and development workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations, brands and companies searching for solution to gather actionable feedback from their customers

Audience

Senior executives, HR directors, HR professionals, managers. Multi-site environments, with staff working remotely and/or in the field. Service sectors, catering, retail, distribution, consultancy firms, healthcare. Organisations ranging in size from 100 to 3,000 people.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$23.99 per month
Billed annually
Free Version Supported
Free Trial Supported

Pricing

Pricing is customized by organization size and selected modules, and is provided by quote.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Surveyapp
United Kingdom
www.surveyapp.io

Company Information

Yuno
Founded: 2005
France
www.yunohr.com/en

Alternatives

Alternatives

Categories

Employee Survey Supported
NPS Supported
Survey Supported

Categories

Employee Survey Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Not Supported
Pulse Surveys Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Survey Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Not Supported
Mobile Survey Not Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Teams Supported
Salesforce Supported
ServiceNow Supported
Shopify Supported
Slack Supported

Integrations

HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Teams Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Shopify Not Supported
Slack Not Supported
Claim Surveyapp and update features and information
Claim Surveyapp and update features and information
Claim Yuno and update features and information
Claim Yuno and update features and information