Summit Service System

Summit Service System

Ritam Technologies
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About

Whether performing services scheduled in advance or on an emergency response basis, Summit Service System helps you regain control of your business, improve customer service and job management, and build your business with automatic scheduling of next services (contracts) or automatic repeat business reminders (customer marketing). Service frequencies are tunable to each job, with complete details, diagrams, site photos, and parts inventory control for each technician. Flat-rate pricing or detailed invoicing capabilities are included. Workflow is managed with the Summit dispatch screen, where you have control over technicians' schedules, jobs by priority and service date/time. Additional information screens allow tracking of site tank details, lab samples, manifests, and disposal information. Grease and bio-fuel collectors can quickly manage customer reimbursements. When jobs are completed, a few clicks transform the work orders into payments and invoices.

About

Workflow Pros is an AI-powered Field Service Management and CRM platform built specifically for trade contractors and home service professionals (HVAC, plumbing, electrical, appliance repair, and roofing). Built by field service business owners, Workflow Pros eliminates the need for multiple disconnected tools by consolidating dispatching, invoicing, marketing, and phone systems into a single platform. Features: 24/7 AI Dispatcher & Answering Service: Automatically handles incoming calls, filters emergency requests, and logs jobs straight into your schedule. Smart Scheduling & Route Optimization: Visually manage technician calendars, optimize travel routes, and send automated live ETA notifications to customers. Mobile App for Technicians: Empowers field technicians to create multi-option estimates, process payments, and capture job photos on site. Automated Invoicing & Marketing: Streamlines post-job billing, automatically collects online reviews, and runs SMS campaigns.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Equipment rental businesses in need of a tool to improve customer service

Audience

Local Services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$600/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Ritam Technologies
Founded: 1981
United States
www.ritam.com/serviceprogram

Company Information

Workflow Pros
Founded: 2010
Canada
workflowpros.io

Alternatives

Alternatives

FieldEdge

FieldEdge

Xplor
Rental360

Rental360

Nexvue

Categories

Equipment Rental Supported

Categories

Integrations

No info available.

Integrations

No info available.
Claim Summit Service System and update features and information
Claim Summit Service System and update features and information
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Claim Workflow Pros and update features and information