Summit Service System

Summit Service System

Ritam Technologies
TankSpotter

TankSpotter

Digital Software Services
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About

Whether performing services scheduled in advance or on an emergency response basis, Summit Service System helps you regain control of your business, improve customer service and job management, and build your business with automatic scheduling of next services (contracts) or automatic repeat business reminders (customer marketing). Service frequencies are tunable to each job, with complete details, diagrams, site photos, and parts inventory control for each technician. Flat-rate pricing or detailed invoicing capabilities are included. Workflow is managed with the Summit dispatch screen, where you have control over technicians' schedules, jobs by priority and service date/time. Additional information screens allow tracking of site tank details, lab samples, manifests, and disposal information. Grease and bio-fuel collectors can quickly manage customer reimbursements. When jobs are completed, a few clicks transform the work orders into payments and invoices.

About

TankSpotter is field-service and operations software for propane and heating-oil companies. Its mobile apps and web dashboard bring service dispatch, scheduling, work orders, tank and vehicle inspections, leak-check records, delivery tickets, employee training records, and sales leads into one field-work platform. Technicians and drivers can complete forms, capture photos, signatures, GPS locations, and notes when cellular service is unavailable; records sync to the office when a connection returns. Office teams can assign work, review field records, manage training, and track activity across customers and equipment. The software is designed for propane retailers and fuel-delivery operators, including owners, managers, safety and service staff, drivers, and field technicians.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Equipment rental businesses in need of a tool to improve customer service

Audience

Propane retailers: owners, managers, service techs and drivers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$600/month
$6,000 one-time setup plus $600/month. Final pricing is tailored to fleet size and selected modules; unlimited users are included.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Ritam Technologies
Founded: 1981
United States
www.ritam.com/serviceprogram

Company Information

Digital Software Services
Founded: 2010
United States
tankspotter.io

Alternatives

Alternatives

AgVantage Edge

AgVantage Edge

AgVantage Software
OfficeTrack

OfficeTrack

OfficeTack
ServiceWarrior

ServiceWarrior

DesertMicro
Rental360

Rental360

Nexvue
VortechPro

VortechPro

Vortech Technologies, Inc.

Categories

Equipment Rental Supported

Categories

Integrations

QuickBooks Online Not Supported
Zoho Books Not Supported

Integrations

QuickBooks Online Supported
Zoho Books Supported
Claim Summit Service System and update features and information
Claim Summit Service System and update features and information
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Claim TankSpotter and update features and information