Summit Service System

Summit Service System

Ritam Technologies
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About

Whether performing services scheduled in advance or on an emergency response basis, Summit Service System helps you regain control of your business, improve customer service and job management, and build your business with automatic scheduling of next services (contracts) or automatic repeat business reminders (customer marketing). Service frequencies are tunable to each job, with complete details, diagrams, site photos, and parts inventory control for each technician. Flat-rate pricing or detailed invoicing capabilities are included. Workflow is managed with the Summit dispatch screen, where you have control over technicians' schedules, jobs by priority and service date/time. Additional information screens allow tracking of site tank details, lab samples, manifests, and disposal information. Grease and bio-fuel collectors can quickly manage customer reimbursements. When jobs are completed, a few clicks transform the work orders into payments and invoices.

About

Whether you choose our wire-less tank-mount controllers or behind-the-scenes touch panel solution, TankNET provides precise and reliable temperature control and complete fermentation management from anywhere. Track, graph and report all aspects of each fermentation. Unlimited data capture including brix, temperature, pump-over and aeration, lab data, tasting notes and data from 3rd-party winery production software. Catch temperature issues early and be alerted to problems with chillers and other crucial equipment before damage to your wine or beer occurs. Automate pump-overs with optional venturi for any number of tanks. Schedule pump-overs based on date-time or trigger dynamically using brix or temperature stratification. Add real-time brix measurement to your control solution with a precision industrial-grade in-line densitometer capable of scaling as brix, baumé or specific gravity.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Equipment rental businesses in need of a tool to improve customer service

Audience

Companies searching for a temperature control hardware and web-based fermentation solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Ritam Technologies
Founded: 1981
United States
www.ritam.com/serviceprogram

Company Information

TankNET
www.acrolon.com

Alternatives

Alternatives

Grape Ripeness Logger

Grape Ripeness Logger

Mio Vigneto Products
Rental360

Rental360

Nexvue

Categories

Equipment Rental Supported

Categories

Winery Supported

Manufacturing Execution Features

Document Management Not Supported
Forecasting Not Supported
Quality Control Not Supported
Quote Management Not Supported
Resource Management Not Supported
Supplier Management Not Supported
Supply Chain Management Not Supported
Traceability Not Supported

Winery Features

Barrel Management Not Supported
Billing & Invoicing Not Supported
Cellar Management Supported
Inventory Management Not Supported
Order Management Not Supported
Point of Sale (POS) Not Supported
Production Tracking Supported
Vineyard Management Not Supported
Wine Club Management Not Supported

Integrations

InnoVint Not Supported

Integrations

InnoVint Supported
Claim Summit Service System and update features and information
Claim Summit Service System and update features and information
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Claim TankNET and update features and information