TechCX

TechCX

IVO
+
+

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About

One of the biggest misconceptions is that if you want to grow your business and take on more projects, you need to hire more people. This strategy may allow you to serve more clients, but it won’t enable you to boost ROI. Hiring more field workers isn’t the answer. Instead, you should aim to optimize the productivity of your current team. The simplest path to improved productivity is to introduce automated workflows. When done right, workflow automation tools make complicated business processes easier and faster. You’ll be able to serve more clients with the same amount of resources. Increase ROI and achieve scalable growth, effortlessly, with simple, effective automation. Field service management teams are often hesitant to make the switch to a new workforce management solution. Rightfully so, as most platforms tend to be data-driven and can take a while to learn. That’s where StreetSmart is different.

About

When it comes to delivering results in large projects most organizations struggle. At IVO we believe it doesn’t have to be this way. Not when the company engages the best specialist technology implementation partner to introduce the optimum technological solution into their business. From a company perspective, this delivers significant improvements in business processes, allowing a greater ability to forecast, plan and schedule, less downtime for employees, more on-time delivery, and less capital spent managing the entire process. When delivering operational efficiency and customer satisfaction, two factors combine the company enjoys an increase in both customer loyalty and profitability. The bottom line? Better business performance brought to you by the Digital Transformation experts at IVO. Our industry knowledge is second to none in our region, so we are uniquely qualified to support the most efficient implementation of Field Service Cloud.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises requiring a workforce management software solution to maximize productivity and increase ROI

Audience

Companies, businesses and brands interested in a solution to improve their customer experience services

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

StreetSmart
Founded: 1999
United States
www.streetsmartmobile.com

Company Information

IVO
United States
ivo.co.nz/tech-cx-the-ideal-customer-experience

Alternatives

Alternatives

opsmanager

opsmanager

Venitek Solutions
Insight Field

Insight Field

Innologica

Categories

Categories

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported

Integrations

Equisoft/connect Supported
Freshdesk Supported
HappyFox Supported
Kayako Supported
NiceJob Supported
Optimum HR Supported
Oracle Cloud Infrastructure Supported
Paychex Flex Supported
QuickBooks Online Supported
RUN Powered by ADP Supported
SAP Concur Supported
Sage CRM Supported
Salesforce Supported
ServiceNow Supported
Square Appointments Supported
SurePayroll Supported
Workday Extend Supported
Xero Supported
Zendesk Supported

Integrations

Equisoft/connect Not Supported
Freshdesk Not Supported
HappyFox Not Supported
Kayako Not Supported
NiceJob Not Supported
Optimum HR Not Supported
Oracle Cloud Infrastructure Not Supported
Paychex Flex Not Supported
QuickBooks Online Not Supported
RUN Powered by ADP Not Supported
SAP Concur Not Supported
Sage CRM Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Square Appointments Not Supported
SurePayroll Not Supported
Workday Extend Not Supported
Xero Not Supported
Zendesk Not Supported
Claim StreetSmart and update features and information
Claim StreetSmart and update features and information
Claim TechCX and update features and information
Claim TechCX and update features and information