Tech-Support Pro

Tech-Support Pro

KeplaCloud
+
+

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About

Stackroom is a modern asset management platform that helps organizations track and manage physical equipment from one place. Teams can manage asset records, locations, ownership and custody, check-ins and check-outs, bookings, requests, QR code scanning, maintenance, warranties, and audits. Stackroom helps teams know what equipment they own, where it is located, and who is responsible for it. It is suitable for IT equipment, tools, laboratory equipment, audiovisual and studio equipment, medical devices, and other physical assets that move between people and locations. With mobile workflows and reporting, Stackroom makes it easier to keep asset information accurate and manage equipment throughout its lifecycle.

About

Tech-Support Pro is support case and service-history software for OEM equipment manufacturers. Support teams can search equipment records by serial number, review specifications and warranty dates, and see prior calls. Staff can record each support interaction with notes, status, warranty information and reason, while maintaining a separate technical service log for physical work such as repairs, parts replacements and firmware updates. A knowledge base links reported problems and resolution steps to applicable machine models. The product also supports escalation tracking with due dates, follow-up lists and warranty-cost analysis by model. Its Android app includes live phone-camera sharing for remote assistance, and single sign-on is supported. Plans are billed monthly according to the number of support agents, with Enterprise plans available for larger teams.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Enterprises

Audience

OEM equipment manufacturers and their technical support teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Supported

Pricing

$99/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Stackroom
Founded: 2026
India
www.stackroom.io

Company Information

KeplaCloud
Founded: 2026
United States
keplacloud.com/tech-support-pro

Alternatives

Alternatives

Kepla-FSM

Kepla-FSM

KeplaCloud
Asset Track

Asset Track

Jolly Technologies
Zeus

Zeus

Obor Digital
Spine Assets

Spine Assets

Spine Technologies
WorkMax ASSETS

WorkMax ASSETS

AboutTime Technologies

Categories

Categories

Help Desk Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

Integrations

Microsoft Teams Supported
Slack Supported
Xero Supported

Integrations

Microsoft Teams Not Supported
Slack Not Supported
Xero Not Supported
Claim Stackroom and update features and information
Claim Stackroom and update features and information
Claim Tech-Support Pro and update features and information
Claim Tech-Support Pro and update features and information