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About

Square Appointments is an appointment scheduling software and booking app. It is a one-stop solution for businesses of all types looking to save time and stay organized. It integrates POS with online booking, payment processing, customer management, and cloud-based calendar. With Square Appointments, clients can book all your services online 24/7. It also comes with robust features for teams, including employee calendars, schedule tracking, and employee and location management.

About

TimeTap is an innovative web-based appointment scheduling software solution for small and medium sized businesses and independent professionals. This versatile platform acts like a shopping cart for services, thereby allowing users to book and manage their own appointments in order to eliminate missed calls and no-shows. TimeTap's mobile app also allows users to schedule client appointments and check daily availability, from anywhere at anytime. Key features include flexible calendars, email and text notifications, customizable reports, private service schedulers, exportable list views, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Food and beverage, health and beauty, retail goods, service and repair, and other service professionals.

Audience

TimeTap serves independent professionals as well as small and medium-sized businesses looking for a fully customizable and reliable appointment scheduling software solution.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/month/location
Free Version Supported
Free Trial Supported

Pricing

$24.95/month
Professional Plan: 1 Staff & 1 Location at $24.95/mo (for Solo) and 5 Staff & 5 Locations at $39.95/mo (for Team)
Business Plan: 1 Staff & 1 Location at $44.95/mo (for Solo) and 5 Staff & 5 Locations at $74.95/mo (for Team)
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.3 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • I used this to help people figure out when to come in to my shop and social distance. If the time wasn't available, the person wasn't allowed to come in. Was very helpful to try and keep everyone safe.
  • Simple to set up and configure. Have very basic settings which lets you easily configure them.

Cons

  • Not much. Had a little trouble getting it set up to begin with but that was user error.
  • There aren't any advanced features so if you need more they don't have them.

Pros & Cons from Real Users

Pros

  • TimeTap has offered us an excellent alternative in commitment accuracy and occupations. It also has an internal format for creating work schedules and daily chronologies where we can specify group activities. It has also streamlined the management of commitments to the board for meetings or important activities by creating a private schedule.
  • TimeTap as a program has given us an extra tool to specify and not miss all the tasks that our company has without leaving any of them aside. It has the option to create a program schedule of activities and various commitments that an organization needs to meet in real time and can be shared with any device that has the program.
  • TimeTap is a tool that offers a permanent contact with a company's customers, through notifications via messages and calls that are previously determined, that can be customized by means of a set schedule and that communicates with those customers to be always present for their needs.

Cons

  • We believe that the application should improve its schedule creation section for employees, since it does not have options to create itineraries of activities for employees or specific work areas. It works in a general way, and for companies that have different areas with different tasks from each other, we do not find the application sufficiently convenient.
  • As a flaw we find that the application does not offer options for gestures and staff planning in a specific way that stems from the directive; The details of itineraries expressed in the schedules that are programmed are in general matter. Therefore, it is not possible to manage a personalized planning to a specific department or employee.
  • It is an application that provides access tools to shared customer databases of different companies with information about them. However, sometimes the data provided are not enough for an optimal reception of the message due to lack of contact information such as email or phone number.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Block
Founded: 2009
United States
squareup.com

Company Information

TimeTap
Founded: 2006
United States
www.timetap.com

Alternatives

Alternatives

Sign In Scheduling

Sign In Scheduling

Sign In Solutions
Acuity Scheduling

Acuity Scheduling

Squarespace
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Chiropractic Supported
Cleaning Services Supported
Dance Studio Supported
Dental Supported
Fitness Supported
Massage Therapy Supported
Medical Scheduling Supported
Medical Spa Supported
Personal Trainer Supported
Pest Control Supported
Pet Grooming Supported
Physical Therapy Supported
Reservations Supported
Salon Supported
Yoga Studio Supported

Categories

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Not Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Not Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Dental Features

Appointment Management Not Supported
Appointment Reminders Not Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Inventory Management Supported
Patient Account Management Not Supported
Patient Billing Not Supported
Patient Records Management Not Supported
Treatment Planning Not Supported

Personal Trainer Features

Appointment Scheduling Not Supported
Assessments Not Supported
Attendance Tracking Not Supported
Billing & Invoicing Not Supported
Certification Tracking Not Supported
Client Management Not Supported
Commission Management Not Supported
eCommerce Supported
Exercise Library Not Supported
Fitness Assessments Supported
Fitness Plan Not Supported
Nutrition Program Not Supported
Online Store Not Supported
Payment Processing Supported
Wellness Plans Not Supported

Salon Features

Appointment Management Not Supported
Booth Rental Not Supported
Client Profiles Supported
Employee Management Not Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Multi-Location Not Supported
Payroll Management Supported
Point of Sale (POS) Not Supported
Recurring Appointments Not Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Not Supported
Drag & Drop Supported
Facility Scheduling Not Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Not Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Not Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Supported

Integrations

Google Calendar Supported
Chat Agents Supported
Dubsado Supported
Franpos POS System Supported
Getbooking.io Supported
GoGoGuest Supported
Gravity Forms Supported
HoneyBook Supported
Jewelia Supported
Kashoo Supported
Magento Supported
MassageBook Supported
Ottimate Supported
PandaDoc Supported
QuickBooks Online Advanced Supported
Salesvue Supported
Square POS Supported
WiFi Marketing Supported
ZipBooks Supported
mHelpDesk Supported

Integrations

Google Calendar Supported
Chat Agents Not Supported
Dubsado Not Supported
Franpos POS System Not Supported
Getbooking.io Not Supported
GoGoGuest Not Supported
Gravity Forms Not Supported
HoneyBook Not Supported
Jewelia Not Supported
Kashoo Not Supported
Magento Not Supported
MassageBook Not Supported
Ottimate Not Supported
PandaDoc Not Supported
QuickBooks Online Advanced Not Supported
Salesvue Not Supported
Square POS Not Supported
WiFi Marketing Not Supported
ZipBooks Not Supported
mHelpDesk Not Supported
Claim Square Appointments and update features and information
Claim Square Appointments and update features and information
Claim TimeTap and update features and information
Claim TimeTap and update features and information