springbig

springbig

1.0 out of 5 stars
TrueLoyal

TrueLoyal

5.0 out of 5 stars
springbig TrueLoyal

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springbig:

About

The leading cannabis marketing platform. Increase retention, boost revenue, build customer loyalty, & create smarter cannabis marketing campaigns. Dispensary sms loyalty programs are the most effective way to build customer loyalty, increase foot traffic, and boost sales for cannabis companies. By rewarding customers with points for every purchase, you're guaranteed to increase customer retention, keep customers satisfied and turn one-time shoppers into your most loyal customers. Dispensary text message marketing is the easiest and most cost-effective marketing channel for cannabis businesses to advertise to potential customers. By using our FCC compliant dispensary marketing tools to gain insights into each of their customer personas, cannabis businesses are able to better target their customers and personalize their experiences for better results and guaranteed ROI.
TrueLoyal:

About

TrueLoyal is an AI-powered loyalty platform built for multi-channel consumer brands that want to increase retention and lifetime value. It helps businesses design, launch, and optimize loyalty programs that connect seamlessly across online, offline, and distributor channels. With features like receipt scanning, gamification, predictive consumer insights, and personalized engagement, it ensures brands can build long-term customer advocacy. TrueLoyal integrates with existing systems through pre-built connectors and an open API, making it easy to connect with eCommerce, POS, and marketing platforms. Brands across industries such as automotive, beauty, food, and retail have reported dramatic increases in customer retention and repeat revenue. Backed by proven case studies, TrueLoyal positions itself as the central hub for customer retention strategies.
springbig:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
TrueLoyal:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
springbig:

Audience

Cannabis searching for an advanced Customer Loyalty solution
TrueLoyal:

Audience

TrueLoyal is designed for consumer brands that want to unify customer engagement, increase retention, and drive long-term growth through AI-powered loyalty programs
springbig:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
TrueLoyal:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
springbig:

API

Offers API Supported
TrueLoyal:

API

Offers API Supported
springbig:

Screenshots and Videos

TrueLoyal:

Screenshots and Videos

springbig:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
TrueLoyal:

Pricing

TrueLoyal offers easy to use robust solutions for SMB & Enterprise customers. Pricing is pay-as-you-grow. Contact us for more details.
Free Version Not Supported
Free Trial Not Supported
springbig:

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.5 / 5
design 1.0 / 5
support 1.0 / 5
TrueLoyal:

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5
springbig:

Pros & Cons from Real Users

Pros

  • There is really nothing good about the software maybe there was something good 2 years ago, but not memorable.
  • Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized.

Cons

  • Customer service is non-existent billing is all over the place conversion from USD to CAD doesn't always happen taxes are not always included and they tried to go back 12 months and charges us taxes.
  • Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized Never answered emails. Never would allow us to cancel after they couldn't deliver what they promised.
TrueLoyal:

Pros & Cons from Real Users

Pros

  • The Zinrelo program makes implementation a breeze. It's intuitive and and allows you to get started quickly. Once active the program took off! We grew our membership to substantial numbers in the first month. We are really impressed with the performance.
  • Since using Zinrelo we have increased our AOV, and had more repeat customers without needing to advertise outside of our website.
  • Zinrelo has encouraged our customers to sign up, create their account, and frequent our website.
  • Easy of use. The support we get from Justin is above and beyond what we expected. Setup was easy to complete with help from the Zinrelo team.
  • This is a great platform that helps you create a rewards program based on relevant data and the support is extremely helpful.

Cons

  • Not much to complain about. It performs as promised.
  • Some options aren't immediately apparent within the interface.
  • Nothing as such and we are very pleased with the overall experience we had so far.
  • I don't have any at this time. Everything is running smoothly.
  • I don't think I have one right now as I am satisfied.
springbig:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
TrueLoyal:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
springbig:

Company Information

springbig
Founded: 2012
United States
www.springbig.com
TrueLoyal:

Company Information

TrueLoyal
Founded: 2010
United States
trueloyal.com
springbig:

Alternatives

Alpine IQ

Alpine IQ

1.0 out of 5 stars
TrueLoyal:

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
5.0 out of 5 stars
springbig:
ChaChing.ai

ChaChing.ai

5.0 out of 5 stars
TrueLoyal:
White Label Loyalty

White Label Loyalty

5.0 out of 5 stars
springbig:
wudls

wudls

DopeCast
TrueLoyal:
springbig:
TrueLoyal:
springbig:
TrueLoyal:
Kangaroo Rewards

Kangaroo Rewards

5.0 out of 5 stars
springbig:

Categories

Cannabis Supported
Customer Loyalty Supported
TrueLoyal:

Categories

Customer Loyalty Supported
Loyalty Management Supported
Referral Supported
springbig:

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
TrueLoyal:

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Supported
Channel Attribution Not Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Not Supported
ROI Tracking Not Supported
Social Media Metrics Not Supported
Website Analytics Not Supported

Referral Features

Affiliate Marketing Not Supported
Campaign Management Supported
Contact Management Not Supported
Employee Referral Management Not Supported
Feedback Management Not Supported
Lead Engagement Not Supported
Loyalty Program Supported
Referral Tracking Not Supported
Rewards Management Supported
springbig:

Integrations

BLAZE Supported
Bazaarvoice Not Supported
BigCommerce Not Supported
BudTender Supported
Clover Not Supported
Dispense Supported
Listrak Not Supported
Magento Not Supported
Miva Not Supported
NetSuite Not Supported
Pandium Supported
Salesforce Not Supported
Salesforce Agentforce Commerce Not Supported
Shopify Not Supported
Shopify Plus Not Supported
Stackreaction Not Supported
Surfside Supported
Trustpilot Not Supported
WooCommerce Not Supported
TrueLoyal:

Integrations

BLAZE Not Supported
Bazaarvoice Supported
BigCommerce Supported
BudTender Not Supported
Clover Supported
Dispense Not Supported
Listrak Supported
Magento Supported
Miva Supported
NetSuite Supported
Pandium Not Supported
Salesforce Supported
Salesforce Agentforce Commerce Supported
Shopify Supported
Shopify Plus Supported
Stackreaction Supported
Surfside Not Supported
Trustpilot Supported
WooCommerce Supported
springbig:
Claim springbig and update features and information
Claim springbig and update features and information
TrueLoyal:
Claim TrueLoyal and update features and information
Claim TrueLoyal and update features and information