Audience

Cannabis searching for an advanced Customer Loyalty solution

About springbig

The leading cannabis marketing platform. Increase retention, boost revenue, build customer loyalty, & create smarter cannabis marketing campaigns. Dispensary sms loyalty programs are the most effective way to build customer loyalty, increase foot traffic, and boost sales for cannabis companies. By rewarding customers with points for every purchase, you're guaranteed to increase customer retention, keep customers satisfied and turn one-time shoppers into your most loyal customers. Dispensary text message marketing is the easiest and most cost-effective marketing channel for cannabis businesses to advertise to potential customers. By using our FCC compliant dispensary marketing tools to gain insights into each of their customer personas, cannabis businesses are able to better target their customers and personalize their experiences for better results and guaranteed ROI.

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Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, springbig offers API access
See Integrations

Ratings/Reviews - 2 User Reviews

Overall 1.0 / 5
ease 1.5 / 5
features 1.5 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

springbig
Founded: 2012
United States
www.springbig.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

springbig Frequently Asked Questions

Q: What kinds of users and organization types does springbig work with?
Q: What languages does springbig support in their product?
Q: What kind of support options does springbig offer?
Q: What other applications or services does springbig integrate with?
Q: Does springbig have an API?
Q: What type of training does springbig provide?
Q: Does springbig offer a free trial?
Q: What pricing for support is available for springbig?
Q: What pricing for training is available for springbig?

springbig Product Features

Cannabis

Seed to Sale Not Supported
Cultivation Management Not Supported
Manufacturing Not Supported
Distribution Not Supported
Retail Management Not Supported
Delivery Management Not Supported
Reporting / Analytics Not Supported
CRM Not Supported
Supplier Management Not Supported
Inventory Management / Control Not Supported
Point of Sale (POS) Not Supported
Compliance Tracking Not Supported
Lab Testing Not Supported
Toll Processing Not Supported
For Hemp & CBD Not Supported
Administrative / HR Management Not Supported
Sales Tracking Not Supported
Supply Chain Management Not Supported
Business Management Not Supported
Dispensary Management Not Supported
Traceability Not Supported
ERP Not Supported
Payment Processing Not Supported
eCommerce / Online Ordering Not Supported

Customer Loyalty

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Loyalty Card System Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
Corporate Memberships Not Supported
Gift Card System Not Supported
Member Portal Not Supported

springbig Verified User Reviews

Write a Review
  • A springbig User
    Marketing manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Zero value for money "

    Posted 2024-06-14

    Pros: There is really nothing good about the software maybe there was something good 2 years ago, but not memorable.

    Cons: Customer service is non-existent billing is all over the place conversion from USD to CAD doesn't always happen taxes are not always included and they tried to go back 12 months and charges us taxes.

    Overall: Horrible, no deliverability limited functionality, overages are super expensive, stay away.
    No one will ever contact you to resolve any issue.

    Read More...
  • David P.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "This company is a scam"

    Posted 2022-05-04

    Pros: Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized.

    Cons: Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized
    Never answered emails. Never would allow us to cancel after they couldn't deliver what they promised.

    Overall: Terrible. Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized.

    Read More...
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