Spothopper vs. Toast POS Comparison


Spothopper	Toast POS Toast, Inc.	+	+
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About The fastest growing technology for restaurants. Now more than ever you need to look amazing when a customer looks you up. Generate online buzz and get thousands of customers excited to try your restaurant. Online revenue drives 100's big-ticket catering & parties, even during covid.	About Toast POS is a flexible system built exclusively for restaurants and the food service industry. Offering tools like online ordering, delivery, takeout, mobile app ordering, contactless payments, and e-gift card purchasing, this solution is designed to help restaurant operators adapt fast and take control of changing industry trends and guest expectations. As a safe and secure cloud-based platform, Toast POS includes new feature updates while allowing users to access restaurant data from anywhere, on any mobile device. Its powerful reporting and analytics suite allows restaurant management to identify opportunities for saving on costs, highlight best-selling menu items, and much more.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Marketing teams that need a complete Restaurant Marketing platform	Audience Built exclusively to provide a robust POS system for the restaurant and foodservice industry, with teams of all sizes.
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $0.00/month Starter Kit: $0/month Point of Sale: $69/month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 1.1 / 5 ease 1.1 / 5 features 1.1 / 5 design 1.4 / 5 support 1.4 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros I liked the Reels it created for social media. It created nice looking posts for FB including National celebration days. N/A. I have no pros for this company! Right out of the gate they were very misleading. I specifically asked what hidden fees are there? On camera the rep stated the only variable to the cost would be if I wanted videos or just pictures for the site. Which is clearly understandable. They seemed decent for a week but I was always uncomfortable by the way the relationship started and the amount of pressure they applied to us just to sign up. Nice pictures but you could hire a photographer $100 for that. They drag out the website for months while charging you the monthly fee while you get nothing in return. Total scam company. Do not use!! Please learn from me. I’m bringing them to court. Cons Cost Almost impossible to cancel- They talk in circles acting like they are concerned about your business but they are just trying to keep you paying. Functions are rudimentary-I.e. Applications- I had to follow up with every applicant to ask questions beyond their name, phone, and email Fine print information- the photos they take belong to them After initial contract, you don’t go month to month as it seems- you pay month to month but are contracted for a whole year Without hard data to substantiate this- I do not feel like it helped my business at all. They claim a lot of $ that they brought in but I was still doing all the social media posting, etc. Never delivered what was promised, took money and offered no refunds They are very misleading!!! They are built in a way to force you into upgrading. If not they trap you into a contract. They actually offer you nothing that your averaging marketing person can’t do better. Everything else. The service they provide, you can do on your own. The company is being run into the ground by the owner’s son, who is incredibly rude and arrogant. I can only hope they go out of business soon. Everything about them. They charge big monthly fees while they ‘develop’ your website for months all while you get nothing in return. They are a scam. I will do my best to bring them down in court.	Pros & Cons from Real Users Pros it offers excellent features for restaurant management, and the design is very modern . the software runs smoothly without major glitches, making it reliable during busy hours. I like the integration bundle but they should have a unlimited bundle package to be better then Chowly and 3rd party providers and if they created a website they would definitely do great and they should do something with DoorDash and third parties to lower commissions rate one small restaurant can’t make that difference but a platform like toast can literally take over the virtual market with just a few of these options Cons the pricing and add-on fees can be a bit high for smaller businesses. also, the customer service response time can sometimes be improved. Integration took to along to set up I had to add google direct ordering for my location and got over charged I may have to switch integrations.
Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Spothopper www.spothopperapp.com	Company Information Toast, Inc. Founded: 2011 United States pos.toasttab.com
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Foodchow	Silverware
SinglePlatform Tripadvisor	Rezku Point of Sale Guest Innovations
Growtality	OVVI POS OVVI
Tripadvisor Menu Connect Tripadvisor View All	Winston POS View All
Categories Restaurant Marketing Supported	Categories Bakery Supported Bar POS Supported Catering Supported Convenience Store Supported Credit Card Processing Supported Email Marketing Supported Kiosk Supported Kitchen Display Systems Supported Online Ordering Supported Payment Processing Supported Point of Sale Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant Marketing Supported Restaurant POS Supported Retail POS Systems Supported
	Show More Features Bar POS Features Cash Drawer Management Supported Employee Management Supported Gift Card Management Supported Inventory Control Supported Loyalty Program Supported Separate Checks Supported Split Checks Supported Tips Management Supported Point of Sale Features Barcode Scanning Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Supported Retail POS Supported Returns Management Supported Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Supported Sales Tracking Supported Table Management Supported Wait List Management Supported Waitstaff Management Supported Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Supported
Integrations Atlas Direct Tips Not Supported Biznsbook Not Supported Chowly Not Supported Craftable Not Supported DAVO by Avalara Not Supported Harri Not Supported Incentivio Not Supported LINK To Any Not Supported Loman.ai Not Supported Odeko Not Supported RASI Not Supported RoomRaccoon Not Supported Sauce Not Supported SocialCrowd Not Supported SpeedETab Not Supported Takeorder AI Not Supported Tiplo Not Supported Tock Not Supported Uber Eats Not Supported heep.ai Not Supported Show More Integrations	Integrations Atlas Direct Tips Supported Biznsbook Supported Chowly Supported Craftable Supported DAVO by Avalara Supported Harri Supported Incentivio Supported LINK To Any Supported Loman.ai Supported Odeko Supported RASI Supported RoomRaccoon Supported Sauce Supported SocialCrowd Supported SpeedETab Supported Takeorder AI Supported Tiplo Supported Tock Supported Uber Eats Supported heep.ai Supported Show More Integrations View All 96 Integrations
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