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About

The fastest growing technology for restaurants. Now more than ever you need to look amazing when a customer looks you up. Generate online buzz and get thousands of customers excited to try your restaurant. Online revenue drives 100's big-ticket catering & parties, even during covid.

About

TalkToTheManager allows business owners to get anonymous comments from customers by text message and the ability to respond in order to address customer service, product, and facility issues before a bad experience becomes a bad review. Sign up for our service and we instantly provide a dedicated phone number to display at your business. Sign up for our service and we instantly provide a dedicated phone number to display at your business. Managers on duty receive the message on their phones by text or email. Managers don't see the customer's phone number. Managers can respond by text immediately while the customer is still on-premises, resolving issues or receiving praise for a great experience. Customers leave happy and in many cases write a positive review online. They tell their friends and come back, bringing in more revenue and loyalty to your brand. Customers just text your TalkToTheManager number from any cell phone.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Marketing teams that need a complete Restaurant Marketing platform

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$29 per month
Free Version
Free Trial

Reviews/Ratings

Overall 1.1 / 5
ease 1.1 / 5
features 1.1 / 5
design 1.4 / 5
support 1.4 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I liked the Reels it created for social media. It created nice looking posts for FB including National celebration days.
  • N/A.
  • I have no pros for this company! Right out of the gate they were very misleading. I specifically asked what hidden fees are there? On camera the rep stated the only variable to the cost would be if I wanted videos or just pictures for the site. Which is clearly understandable.
  • They seemed decent for a week but I was always uncomfortable by the way the relationship started and the amount of pressure they applied to us just to sign up.
  • Nice pictures but you could hire a photographer $100 for that. They drag out the website for months while charging you the monthly fee while you get nothing in return. Total scam company. Do not use!! Please learn from me. I’m bringing them to court.

Cons

  • Cost Almost impossible to cancel- They talk in circles acting like they are concerned about your business but they are just trying to keep you paying. Functions are rudimentary-I.e. Applications- I had to follow up with every applicant to ask questions beyond their name, phone, and email Fine print information- the photos they take belong to them After initial contract, you don’t go month to month as it seems- you pay month to month but are contracted for a whole year Without hard data to substantiate this- I do not feel like it helped my business at all. They claim a lot of $ that they brought in but I was still doing all the social media posting, etc.
  • Never delivered what was promised, took money and offered no refunds
  • They are very misleading!!! They are built in a way to force you into upgrading. If not they trap you into a contract. They actually offer you nothing that your averaging marketing person can’t do better.
  • Everything else. The service they provide, you can do on your own. The company is being run into the ground by the owner’s son, who is incredibly rude and arrogant. I can only hope they go out of business soon.
  • Everything about them. They charge big monthly fees while they ‘develop’ your website for months all while you get nothing in return. They are a scam. I will do my best to bring them down in court.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Spothopper
www.spothopperapp.com

Company Information

TalkToTheManager
Founded: 2012
United States
talktothemanager.com

Alternatives

Alternatives

SinglePlatform

SinglePlatform

Tripadvisor
Surveyed

Surveyed

Spicyfy Ventures

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Integrations

No info available.

Integrations

No info available.
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