SonicView

SonicView

Provana
VTlogger

VTlogger

Voicetronix
+
+

Related Products

  • RingCentral RingEX
    3,265 Ratings
    Visit Website
  • Phonexa
    237 Ratings
    Visit Website
  • CallTrackingMetrics
    927 Ratings
    Visit Website
  • CallHub
    426 Ratings
    Visit Website
  • Squaretalk
    275 Ratings
    Visit Website
  • Screencapt
    131 Ratings
    Visit Website
  • CHARMS
    24 Ratings
    Visit Website
  • Fathom
    7,583 Ratings
    Visit Website
  • Securden Password Vault for Enterprises
    55 Ratings
    Visit Website
  • Secure Eraser
    14 Ratings
    Visit Website

About

A robust, scalable call recording platform to transform your contact center. What does not get measured, does not improve. With the ability to access, replay, grade and supervise calls, managers have a direct line of sight into what’s happening on the floor, and monitor employees’ interactions with consumers. Effortlessly know what’s going right, and use it to fix what’s going wrong! Exercise superior quality control by the ability to sample calls, and grading and analyzing them. With SonicView, you can examine conversations made by your agents and implement an accessible Quality Control program. Our recording software also equips you to grade individual calls, which further helps in providing training and assessment to your agents. Maintain PCI compliance with the ability to stop recording during an exchange of sensitive information, erase part of the recording which contain sensitive information, or mark certain recordings as sensitive and render them “unqueriable”.

About

VTlogger is an open source (LGPL), web driven software application, that when combined with our range of telephony cards, can help you build reliable and easy to use call recording and custom call tracking solutions suitable for any sized organization and industry. VTlogger can record the audio and capture all the call details (ie. CDR) associated with voice communications across primary rate (E1/T1/J1) ISDN lines, as well as analogue trunk (ie. POTS) lines and PBX extensions. Whether you're handling hundreds of calls a day or thousands of calls an hour, our solutions are the premium choice if you are in the market for a practical, cost effective system backed by exceptional vendor support. With our VTlogger software, you can build a multi-channel analogue voice logger or primary rate (E1/T1/J1) line call recorder for the price of a computer and a Voicetronix telephony card. This can equate to as little as US $50/channel for a system supporting a primary rate ISDN line.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Call centers seeking an omnichannel contact center solution to streamline operations and delight their customers

Audience

Companies of all sizes that need a call recording solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$4000.00/one-time/user
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Provana
Founded: 2011
United States
www.provana.com/sonicview-call-recording

Company Information

Voicetronix
Founded: 1996
Australia
www.voicetronix.com

Alternatives

Alternatives

Crystal Quality

Crystal Quality

Avdor CIS
Juris Astra

Juris Astra

Juris Technologies
Voxida

Voxida

Accurate Always Inc.
RECITE

RECITE

Numonix
Voxida

Voxida

Accurate Always Inc.

Categories

Categories

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Integrations

No info available.

Integrations

No info available.
Claim SonicView and update features and information
Claim SonicView and update features and information
Claim VTlogger and update features and information
Claim VTlogger and update features and information