TextBack

TextBack

GoTextBack
+
+

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About

Solutions by Text (SBT) is the pioneer of FinText™, empowering consumer finance companies to engage, interact and transact with their consumers in real-time. SBT has been providing compliance-first enterprise conversational messaging solutions since 2008. ENGAGE, INTERACT, TRANSACT with SBT: ​ *One-way and two-way SMS texting​ *SmartURL™ ​ *MMS messaging​ *API integration​ *Keywords​ *Employee-assisted opt-in​ *Reporting and Analytics​ *Deactivation monitoring *Real-Time Payments Solutions by Text allows you to meet your customers wherever they are using text messaging. SBT is the fastest, most accessible, and most effective channel to connect with customers and drive response. You can put real-time text response in the pockets of your customers and your staff's hands. Integrate our messaging tools into your software platform to see the benefits of text for your business. You will enjoy seamless integration, extensive documentation, and ongoing support.

About

TextBack helps phone-driven local businesses respond to missed, busy, and after-hours calls with automatic text messages and a shared inbox. Callers can continue a two-way conversation, request a callback, ask for a quote and submit photos, or request an appointment from available calendar slots. The service supports English and Spanish conversations, AI-drafted replies that a business approves before sending, follow-up messages, quote and appointment reminders, and review requests after completed jobs. Businesses can also use an included website, lead-form inbox, and optional directory listing. TextBack provides weekly activity reports and emergency-message alerts for trades such as HVAC, plumbing, electrical, roofing, and other local service businesses.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a SMS and two-way texting solution to communicate with clients

Audience

Local service businesses.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Annual Subscription
Free Version Not Supported
Free Trial Not Supported

Pricing

$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Solutions by Text
Founded: 2008
United States
solutionsbytext.com

Company Information

GoTextBack
United States
gotextback.com

Alternatives

Alternatives

Falkon SMS

Falkon SMS

Falkon Systems
5.0 out of 5 stars

Categories

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Integrations

AKUVO Supported
AdvantEdge Supported
Collect! Supported
Dataview360 Supported
Debtmaster Supported
Elavon Supported
GOLDPoint Systems Supported
Infobip Supported
Inovatec Supported
InterProse ACE Supported
Lendisoft LMS Supported
LiveVox Supported
NetSuite Supported
Quantrax Supported
Salesforce Supported
Shaw Systems Supported
Sinch Supported
Totality Supported

Integrations

AKUVO Not Supported
AdvantEdge Not Supported
Collect! Not Supported
Dataview360 Not Supported
Debtmaster Not Supported
Elavon Not Supported
GOLDPoint Systems Not Supported
Infobip Not Supported
Inovatec Not Supported
InterProse ACE Not Supported
Lendisoft LMS Not Supported
LiveVox Not Supported
NetSuite Not Supported
Quantrax Not Supported
Salesforce Not Supported
Shaw Systems Not Supported
Sinch Not Supported
Totality Not Supported
Claim Solutions by Text and update features and information
Claim Solutions by Text and update features and information
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Claim TextBack and update features and information