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About

Solentris is a comprehensive suite of accounting and business software including modules that support order management, purchasing/direct shipping, financials, inventory, warranty & returns, remote access, and more. Solentris is easy to implement because it operates using standard Internet browsers for client access and is hosted in our secured data centers. This means that your business can get started with little or no local hardware or software investment. Real-time information is presented clearly and logically, powered by the world's only virtual manager technology. No servers or software to install. Solentris is hosted in a secured data center and accessible through modern web browsers. Solentris grows with your business. Take advantage of powerful features or customize Solentris to meet your unique requirements. Enhance your organization's customer service. Powerful reporting and alerts mean you can manage your business even more efficiently.

About

Our RMA software helps small to medium-size businesses handle product returns in an efficient, customer-friendly way. Track returns, quickly view customers' service history, and get real insight on why your products are coming back and how your team is performing. Returns tracking, Parts requests, testing, reports, customer information and more in one system. Everything you need to know about the status of your returns operation, right at your fingertips. As your team members perform tasks, returns automatically move to the next step of the process so your customers are always informed of the current status. It's always clear where any return is in the process, to you and your customer. Run reports on testing, cases, returns, parts requests, shipping, user activity and much more. Drill down by specific criteria such as date ranges and products to get the exact data you need.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses requiring a solution to manage orders and improve their customer service

Audience

Retail Management solution for businesses

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$29.50 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Solentris
solentrisbusinesssoftware.com

Company Information

SupportSync
Founded: 2015
United States
www.supportsync.com

Alternatives

Sage 200

Sage 200

Sage

Alternatives

RenewityRMA

RenewityRMA

Renewity Systems
NetSuite

NetSuite

Oracle
NolaPro

NolaPro

Noguska
SAP Business ByDesign

SAP Business ByDesign

Navigator Business Solutions

Categories

Categories

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Retail Management Features

Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management

Integrations

Zendesk

Integrations

Zendesk
Claim Solentris and update features and information
Claim Solentris and update features and information
Claim SupportSync and update features and information
Claim SupportSync and update features and information