Workheld

Workheld

Workheld GmbH
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About

Submitting issues is as easy as taking a photo or video of the fault with the Snapfix mobile app. Keep jobs organized by assigning work orders to the relevant person, tags and priority and share updates through instant messaging and notifications. Schedule required periodic tasks with checklists guaranteeing that inspections are carried out in a consistent and compliant manner. Or use the calendar for planned preventive maintenance ensuring uptime of valuable assets. Gain insights from the real-time dashboard on all tasks and check-in on progress and manage them to completion at the press of a button. All your data can be exported into Excel or PDF reporting when you need to show your audit trail during inspections. For planned tasks, Snapfix has a simple to use scheduler, with a calendar view, which allows you to plan and organize recurring tasks.

About

Workheld is a workforce management platform that increases the efficiency and clarity of production, assembly, service and maintenance processes. The software system creates a platform for efficient planning, work execution and documentation. The software's key features include efficient planning and scheduling tools, an integrated management of equipment, materials and tools as well as functions to document working and travel times, defects, expenses, material consumption and many other details, including images and documents. Reports can be generated automatically and signed directly on site by the customer or technician.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Task Management platform that helps companies manage buildings, facilities and equipment

Audience

Production, assembly, service and maintenance.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$129 per location per month
Packages:

FREE TRIAL VERSION:
All Snapfix features for you to try for 7 days
$129/per location (billed annually)
Features: Unlimited Uses, Up and running in 15mins.
Free Version Not Supported
Free Trial Supported

Pricing

€42.00/month/user
Access to the Workheld App is available from €42 per user and month for 50+ users.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.8 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • This is an excellent app tool. I used mainly to report any maintenance issues in our hotel also housekeeping tasks to be done. Clear simple to use. Highly recommended to maintain property.
  • Its ease of use and how quickly you can add requests, amazing The customer care is the best I have ever encountered, no issue too big or small, response times to queries are brilliant.
  • The Snapfix app is simple to use, gives clear/direct messages to all our users, and is convenient and accessible anywhere or on the go to any smartphone.
  • Photo based productivity. Versatility. Ability to store documents. Visual representation is wonderful to navigate.
  • With Snapfix, I love that I am able to take a picture and get things done in a way that I'm used to -- a text and WhatsApp-esque interface that is so easy and utilizes the smart phone camera and most importantly my workflow of how I do everything in life.

Cons

  • Sometimes tasks discrepancy between android and apple users.
  • What's not to like, so easy to use, I'm lost as to finding a con.
  • The lack of font sizes and color selection for a text message, and also there is no edit option if you type a wrong message I know the developers are working on it to improve.
  • Occasionally I needed to refresh/reload or re-install the application (this was quick and easy, but still a little inconvenient).
  • The Snapfix interface is simple. Though, it can keep getting simpler and more beautiful!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Snapfix
Founded: 2019
Ireland
www.snapfix.com

Company Information

Workheld GmbH
Founded: 2015
Austria
www.workheld.com

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Categories

Asset Tracking Supported
Cloud Storage Supported
CMMS Supported
Compliance Supported
Fire Inspection Supported
Inspection Supported
Work Order Supported

Categories

Building Maintenance Features

Asset Tracking Supported
Commercial Properties Supported
Customer Database Not Supported
Dispatch Management Not Supported
Inventory Management Supported
Job Costing Not Supported
Job Management Supported
Maintenance Scheduling Supported
Residential Properties Not Supported
Routing Not Supported
Scheduling Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Not Supported
Dispatch Management Not Supported
Equipment Tracking Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Not Supported
Work Order Management Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Not Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Supported
Schools Supported
Space Planning Supported
Vendor Management Not Supported
Visitor Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Not Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported

Inspection Features

Appointment Management Not Supported
Customer Database Not Supported
Dispatch Management Not Supported
Equipment Tracking Supported
Photos In Reports Supported
Print on Site Not Supported
Report Templates Supported
Speech Recognition Not Supported
Subcontractor Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Not Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Preventive Maintenance Features

Condition Monitoring Not Supported
Inspection Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Predictive Maintenance Supported
Purchasing Not Supported
Reminders Supported
To-Do List Supported
Vendor Management Not Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Not Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Not Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Task Management Supported

Asset Tracking Features

Activity Tracking Supported
Audit Trails Supported
Barcoding / RFID Supported
Checkout / Check-In Supported
Depreciation Tracking Not Supported
Disposal Tracking Not Supported
Inventory Management Supported
Location Tracking Supported
QR Codes Supported
Reservations Not Supported
Service History Supported

CMMS Features

Asset Tracking Supported
Calibration Management Supported
Inventory Control Not Supported
Key & Lock Management Not Supported
Mobile Access Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Cloud Storage Features

Access Control Not Supported
Archiving & Retention Not Supported
Backup Not Supported
Data Migration Not Supported
Data Synchronization Not Supported
Encryption Supported
File Sharing Supported
Version Control Not Supported

Compliance Features

Archiving & Retention Not Supported
Artificial Intelligence (AI) Not Supported
Audit Management Supported
Compliance Tracking Supported
Controls Testing Not Supported
Environmental Compliance Not Supported
FDA Compliance Not Supported
HIPAA Compliance Not Supported
Incident Management Supported
ISO Compliance Not Supported
OSHA Compliance Not Supported
Risk Management Not Supported
Sarbanes-Oxley Compliance Not Supported
Surveys & Feedback Not Supported
Version Control Not Supported
Workflow / Process Automation Not Supported

Document Management Features

Access Controls Not Supported
Archiving & Retention Not Supported
Collaboration Tools Supported
Compliance Tracking Not Supported
Document Archiving Supported
Document Assembly Not Supported
Document Capture Supported
Document Conversion Not Supported
Document Delivery Not Supported
Document Indexing Not Supported
Document Retention Not Supported
Electronic Signature Not Supported
Email Management Not Supported
File Recovery Not Supported
File Type Conversion Not Supported
Forms Management Not Supported
Full Text Search Not Supported
Offline Access Supported
Optical Character Recognition Not Supported
Print Management Not Supported
Version Control Not Supported

Building Maintenance Features

Asset Tracking Supported
Commercial Properties Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Management Supported
Job Costing Not Supported
Job Management Supported
Maintenance Scheduling Supported
Residential Properties Not Supported
Routing Not Supported
Scheduling Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Supported
Dispatch Management Supported
Equipment Tracking Not Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Not Supported
Work Order Management Supported

Facility Management Features

Asset Management Supported
Commercial Properties Not Supported
Equipment Management Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Not Supported
Room Scheduling Not Supported
Schools Not Supported
Space Planning Not Supported
Vendor Management Not Supported
Visitor Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Inspection Features

Appointment Management Supported
Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Photos In Reports Supported
Print on Site Supported
Report Templates Supported
Speech Recognition Supported
Subcontractor Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Not Supported
Calibration Management Not Supported
Dispatch Management Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Preventive Maintenance Features

Condition Monitoring Supported
Inspection Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Predictive Maintenance Supported
Purchasing Not Supported
Reminders Not Supported
To-Do List Supported
Vendor Management Not Supported
Work Order Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Not Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Supported
Task Management Supported

Digital Signature Features

Audit Trail Not Supported
Authentication Not Supported
Auto Reminders Not Supported
Customizable Templates Supported
Document Analytics Not Supported
Mobile Signature Supported
Multi-Party Signing Not Supported
Progress Tracking Not Supported
Task Progress Tracking Not Supported

Inventory Control Features

Allocation Not Supported
Barcoding Not Supported
Cost Tracking Not Supported
Forecasting Not Supported
Item Management Supported
Order Management Supported
Procurement Management Supported
Reorder Management Not Supported
Serial Number Tracking Supported
SKU / UPC Codes Not Supported
Supplier Management Not Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Not Supported
Forecasting Supported
Inventory Optimization Not Supported
Kitting Not Supported
Manufacturing Inventory Management Not Supported
Mobile Access Supported
Multi-Channel Management Not Supported
Product Identification Supported
Reorder Management Not Supported
Reporting/Analytics Not Supported
Retail Inventory Management Not Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Logbook Features

Asset Tracking Supported
Audit Trails Not Supported
Data Search Not Supported
Employee Time Clock Supported
For Drivers Supported
For Pilots Not Supported
User Access Permissions Supported
Violation Tracking Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Not Supported
Online Scheduling Not Supported
Payment Processing Not Supported
Real-time Scheduling Not Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Not Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Not Supported
Business Process Automation Not Supported
Calendar Management Supported
Compliance Tracking Not Supported
Configurable Workflow Not Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Not Supported
Graphical Workflow Editor Not Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Not Supported
Workflow Configuration Not Supported

Integrations

Agilysys Lodging Management System Supported
Cenium Supported
Cloudbeds Supported
Guestline Supported
Hotelogix Supported
HubSpot Data Hub Supported
INNFINITY Supported
IQware Supported
Jira Supported
Jonas Chorum Supported
Maestro PMS Supported
RMS Cloud Supported
RoomKeyPMS Supported
SkyWare PMS Supported
Stayntouch PMS Supported

Integrations

Agilysys Lodging Management System Not Supported
Cenium Not Supported
Cloudbeds Not Supported
Guestline Not Supported
Hotelogix Not Supported
HubSpot Data Hub Not Supported
INNFINITY Not Supported
IQware Not Supported
Jira Not Supported
Jonas Chorum Not Supported
Maestro PMS Not Supported
RMS Cloud Not Supported
RoomKeyPMS Not Supported
SkyWare PMS Not Supported
Stayntouch PMS Not Supported
Claim Snapfix and update features and information
Claim Snapfix and update features and information
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Claim Workheld and update features and information