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About

Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.

About

TillerStack's field service scheduling software brings you all the features that will significantly benefit and impact your business by helping you manage and supervise your high-performing technical field workers. The field management software consists of two components: Dispatch for the scheduling and control of field staff and their orders and Mobile App to support field technicians in order processing on site. Improve first time fix rates and ensure that the right technician best equipped and in time to get the order done on time, every time. Our field service management solutions reduce miles driven and fuel consumption through intelligent route planning and optimization. This allows lesser Carbon footprint. Reduce order times with faster response times, guaranteed deadlines, and real-time communications.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance

Audience

Field service management platform for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SnapSupport
Founded: 2017
United States
snapsupport.io

Company Information

TillerStack
Founded: 2007
Germany
tillerstack.com

Alternatives

Alternatives

ExpandIT

ExpandIT

ExpandIT
Visual Assistance

Visual Assistance

OptimaTech Limited
ServiceWarrior

ServiceWarrior

DesertMicro
FieldEdge

FieldEdge

Xplor
MetaField

MetaField

Agile Frameworks
FieldEZ

FieldEZ

FieldEZ Technologies

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Equipment Maintenance Features

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

Active Directory

Integrations

Active Directory
Claim SnapSupport and update features and information
Claim SnapSupport and update features and information
Claim TillerStack and update features and information
Claim TillerStack and update features and information