Smile

Smile

Smile BV
SmileCRM

SmileCRM

1st Consulting
+
+

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About

With Smile's online software solutions you can integrally work on reducing risks. Our software solutions can be used seperately to control risks, perform audits, register and deal with incidents and complaints and to structurally improve your organization. When combined, the solutions gain strength and create a complete platform for intergral risk management for strategic topics such as Quality, Safety and Data privacy / GDPR. Why choose Smile? Integrally improve. By and for users. Easy and (GDPR) safe. Service with a smile. As Quality & Safety Staff Officer or QSHE-professional, you’re working with different departments within your organization for higher quality and increased safety. You’re responsible for several areas of focus and provide advice to the Board regarding quality and safety measures – a big responsibility, which is often underestimated. Smile’s smart software solutions offer you more structure and overview.

About

SmileCRM is a cloud based application that has been specifically designed to help telemarketing operations. Using SmileCRM can improve call rates by 100% and reduce administration by 70%. So enjoy a coffee and use our standard report to review your operations. With our customers logging into SmileCRM from UK, Germany, France, Spain, Costa Rica, Italy, USA and beyond, shouldn't you be starting your journey with SmileCRM? SmileCRM delivers a modern interface with a sophisticated experience for all our users. This is borne out by operators being productive within an hour of logging into the application. Key to getting and retaining clients is gaining their trust. It's not just about having the "gift of the gab", although that helps, you have to do things that make them trust you with their brand. In SmileCRM we can send leads automatically, send a text to their mobile, allow your client to log into the system and see what calls have been made and even automatically send reports to them.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Dutch companies searching for a risk management software

Audience

Contact and call centers requiring a business telephony application to improve their services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$1.33 one-time payment
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Smile BV
Founded: 1996
Netherlands
www.smile.nl/en/

Company Information

1st Consulting
Founded: 2017
United Kingdom
www.smilecrm.co.uk

Alternatives

SmilePlant

SmilePlant

Stellar Solutions & Studio Peresano

Alternatives

SmilePlant

SmilePlant

Stellar Solutions & Studio Peresano
SmileCRM

SmileCRM

1st Consulting
Smile

Smile

Smile BV
SM.I.LE80

SM.I.LE80

E80 Group
Allosmile

Allosmile

AlloSmile
SmileID

SmileID

Electronic Identification
Smile

Smile

CarexTech

Categories

Categories

Risk Management Features

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
Internal Controls Management
IT Risk Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Telemarketing Features

Auto Dialer
Call Logging
Call Recording
Call Routing
Call Scripting
CRM
Inbound Call Center
IVR / Voice Recognition
Lead Distribution
Outbound Call Center

Integrations

No info available.

Integrations

No info available.
Claim Smile and update features and information
Claim Smile and update features and information
Claim SmileCRM and update features and information
Claim SmileCRM and update features and information