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Smartnumbers:

About

Whether you want to prevent fraud in the contact center, authenticate callers or migrate safely to SIP, Smartnumbers ensures your voice network stays secure, reliable, and compliant. Helping organizations prepare for business disruption and contact centers improve caller authentication and fraud detection. Pre-answer caller authentication to streamline your customer experience. Identify and redirect suspicious calls pre-answer. Reduce ID&V questions to shorten call duration. Save time and money and improve your caller authentication. Over 350 organizations rely on Smartnumbers to deliver their most critical services. Our customers have demanding security, reliability, and anti-fraud requirements, and include organizations such as financial institutions, the Ministry of Defence, and blue light services. We partner with the leading communications providers and technical vendors so you can buy Smartnumbers from your preferred supplier.
WEBTEXT:

About

CX Hub is a cloud platform designed to bring the enterprise closer to customers than ever before to provide a next generation customer experience today. The CX Hub platform allows companies to provide a revolutionary but natural customer experience via voice calls, voice assistants and their favorite messaging channels by joining the silos of Contact Center and CRM with messaging, AI, journey analytics & data. Contact center messaging: Enables Voice Agents in real time to identify a cell phone caller and text them information while they’re speaking. Agent also has a complete history of all messaging sent to / from a caller’s number. Enables Chat Agents to use their toll or tollfree numbers to interact with customers by SMS or MMS. Gives customers the option to skip being placed on hold and move from voice to messaging.
Smartnumbers:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
WEBTEXT:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Smartnumbers:

Audience

Call centers and businesses looking for a solution to improve caller authentication and fraud detection
WEBTEXT:

Audience

Organizations that want to improve customer experience with automated SMS messaging and notifications
Smartnumbers:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
WEBTEXT:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
Smartnumbers:

API

Offers API Not Supported
WEBTEXT:

API

Offers API Not Supported
Smartnumbers:

Screenshots and Videos

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Screenshots and Videos

Smartnumbers:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
WEBTEXT:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Smartnumbers:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Smartnumbers:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
WEBTEXT:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Smartnumbers:

Company Information

Smartnumbers
Founded: 1995
United Kingdom
smartnumbers.com
WEBTEXT:

Company Information

WEBTEXT
Founded: 2007
Ireland
webtext.com
Smartnumbers:

Alternatives

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Alternatives

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Smartnumbers:
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Smartnumbers:
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1.0 out of 5 stars
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Alive5

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Smartnumbers:
T-Mobile Scam Shield

T-Mobile Scam Shield

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Smartnumbers:

Categories

Caller ID Supported
WEBTEXT:

Categories

Live Chat Supported
Push Notifications Supported
SMS Marketing Supported
Smartnumbers:

Integrations

Amazon Connect Not Supported
Amazon Web Services (AWS) Supported
Avaya Aura Not Supported
Avaya Experience Platform Not Supported
Cisco CX Cloud Supported
Diamond IP Supported
Five9 Not Supported
Genesys Cloud CX Supported
Oracle CRM On Demand Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Symbee Not Supported
Verizon Cloud Supported
WEBTEXT:

Integrations

Amazon Connect Supported
Amazon Web Services (AWS) Not Supported
Avaya Aura Supported
Avaya Experience Platform Supported
Cisco CX Cloud Not Supported
Diamond IP Not Supported
Five9 Supported
Genesys Cloud CX Not Supported
Oracle CRM On Demand Supported
Salesforce Supported
ServiceNow Supported
Symbee Supported
Verizon Cloud Not Supported
Smartnumbers:
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