SmartServ

SmartServ

1.0 out of 5 stars
Zebu

Zebu

Zebu HQ
+
+

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About

Our software is configured for family-owned field service businesses to automate operations, communication & jobs. Gain insights of your biggest income drivers with dashboard and reports. Identify best performers in your office and field staff. Track jobs, tickets, memberships sold, revenue generated & missed. Eliminate double entry & manual work with Quickbooks auto-sync. track all technicians, job hours, payroll. See every customer’s history with call integration. With the digitized process techs can upload notes, images & checklists for any job. Instant customer information & invoices on the field. Collect payments on job completion. With our field service management software, schedule in seconds, categorize jobs, and know each technician’s availability. Save time and dollars with a real-time dispatch screen while maintaining clear communication between techs and the back-office.

About

Zebu is cloud-based field service management software for home-service and other appointment-based businesses. It combines lead and customer management, quoting, scheduling and dispatch, technician workflows, invoicing, payments, and reporting. Teams can create quotes from a price book, collect approvals and deposits, assign jobs on a dispatch board, and give technicians a mobile app with offline access. Customer-facing tools include online booking, quote approval, invoice payment, and visit rescheduling through a portal. Zebu also supports recurring jobs, checklists, automated reminders, review requests, and lead follow-up. It serves HVAC, plumbing, electrical, cleaning, landscaping, roofing, painting, pest control, and related trades. QuickBooks Online synchronization is included; Xero synchronization is an add-on. It is designed for owners, office teams, dispatchers, and field technicians.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Field service businesses seeking a solution to facilitate their work

Audience

Small and mid-sized home and field service businesses, such as cleaning, HVAC, plumbing, electrical, landscaping, roofing, painting, and pest control companies, along with their office staff, dispatchers, and technicians. Useful for any business that needs to manage leads, quotes, scheduling, invoicing, and customer payments in one place.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$39/month
Starter is $39 per month for up to 5 users; additional users are $9 per user per month. Growth is $89 per month for up to 15 users, and Pro is $159 per month for up to 30 users. Monthly plans are month-to-month; optional annual billing saves 15%. A 14-day free trial is available without a credit card. Xero synchronization is an optional $8 per month per company; a company connects either Xero or QuickBooks Online, not both at once.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • NONE, they were great at selling us on a dream. They were great at making promises that they could not provide. We kept getting the excuses... "We are beta testing it!"

Cons

  • They demanded that we pay 3 years in advance to use their software. We have a contract releasing funds if we decided to not go with their software. We canceled and now they will not return our phone calls or emails!!!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

SmartServ
Founded: 2017
United States
www.smartserv.io

Company Information

Zebu HQ
Founded: 2026
United States
getzebu.com

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Categories

Fire Inspection Supported
HVAC Supported
Service Dispatch Supported

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

Google Business Profile Not Supported
QuickBooks Online Not Supported
Stripe Not Supported
Xero Not Supported

Integrations

Google Business Profile Supported
QuickBooks Online Supported
Stripe Supported
Xero Supported
Claim SmartServ and update features and information
Claim SmartServ and update features and information
Claim Zebu and update features and information
Claim Zebu and update features and information