SmartBot

SmartBot

BestChat
+
+

Related Products

  • Descartes Sellercloud
    4.2 out of 5 stars 106 Ratings
    Visit Website for Descartes Sellercloud
  • Vibe Retail
    4.9 out of 5 stars 93 Ratings
    Visit Website for Vibe Retail
  • kama.ai
    4.8 out of 5 stars 9 Ratings
    Visit Website for kama.ai
  • AIMS360 Apparel Software
    4.2 out of 5 stars 94 Ratings
    Visit Website for AIMS360 Apparel Software
  • PayKings
    4.4 out of 5 stars 106 Ratings
    Visit Website for PayKings
  • Forethought
    4.3 out of 5 stars 166 Ratings
    Visit Website for Forethought
  • ShipHero
    4.2 out of 5 stars 936 Ratings
    Visit Website for ShipHero
  • SurveySparrow
    4.3 out of 5 stars 3,092 Ratings
    Visit Website for SurveySparrow
  • Daylight
    4.8 out of 5 stars 15 Ratings
    Visit Website for Daylight
  • Ecwid
    4.7 out of 5 stars 1,030 Ratings
    Visit Website for Ecwid

About

SmartBot is an AI-powered chatbot solution built specifically for Shopify stores, designed to improve customer support, conversion rates, and post-sales workflows. It meets Shopify’s standards for performance and merchant value. Its features include context-aware responses derived from the store’s products, pages, orders, policies, FAQs, etc., so it can answer customer questions, track orders, manage returns/exchanges, handle product recommendations, and provide personalized assistance 24/7. SmartBot supports custom chat widgets that can be branded, multi-language support, live agent handoff when needed, and integrates into Shopify with minimal setup (no coding). Merchants appreciate that it reduces manual support workload, improves response times, and helps drive sales via upsells, recommendations, and better service.

About

THAT WAS AI is a cloud-based AI voice support agent for Shopify merchants. It connects a Shopify store’s catalog, order, customer, and policy information to a phone assistant that answers inbound customer calls and can place orders, check order status, update eligible shipping addresses, cancel eligible unfulfilled orders, and answer product questions. For issues outside its configured permissions or confidence, it can create a support ticket or transfer the call to a human with conversation context. Merchants can connect a new phone number through Twilio or use an existing number through a SIP trunk. The product also supports outbound calls to shoppers who abandon carts, with the assistant able to answer questions and assist with purchases. A dashboard provides call logs, transcripts, summaries, and analytics. It is designed for Shopify store owners and support teams handling phone-based service and order inquiries.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify store owners seeking a solution to automate customer service, streamline pre- and post-sale interactions, offer personalized recommendations, and improve conversion & support without hiring more support staff

Audience

Shopify store owners

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$62/month
Basic is $62/month for the first 3 months under the launch offer, then $89/month. The plan includes 200 call minutes per month, one connected store, and one voice assistant. Additional usage is $0.46/minute. Charges are in USD; recurring and usage charges are billed every 30 days.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BestChat
Founded: 2021
Canada
www.bestchat.com/smartbot.html

Company Information

THAT WAS AI
Founded: 2024
India
www.thatwasai.com

Alternatives

ChatWILL

ChatWILL

CWILL

Alternatives

Ochatbot

Ochatbot

Ometrics
5.0 out of 5 stars
Ovebot

Ovebot

AWeb Design SRL

Categories

Chatbot Supported

Categories

AI Voice Agents Supported

Integrations

Shopify Supported
Twilio Not Supported

Integrations

Shopify Supported
Twilio Supported
Claim SmartBot and update features and information
Claim SmartBot and update features and information
Claim THAT WAS AI and update features and information
Claim THAT WAS AI and update features and information