SmartAdvocate

SmartAdvocate

4.9 out of 5 stars
Soluno

Soluno

Devlos Software
4.6 out of 5 stars
SmartAdvocate Soluno

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SmartAdvocate:

About

SmartAdvocate is a fully customizable, award-winning legal case management system with built-in Artificial Intelligence and made to handle the challenges of today’s fast paced, highly competitive and technologically demanding legal landscape. SmartAdvocate’s robust, exclusive Internet-based built-in features, enable firms to manage, store, track and communicate like never before, ensuring that they achieve the highest level of success. With 175+ integration partnerships, firms can customize SmartAdvocate to fit their needs with integrations like eSignature, AI, accounting, texting, medical records retrieval and much more. This revolutionary software will increase your firm's efficiency and profitability.
Soluno:

About

Soluno is a cloud-based accounting and billing software designed to accelerate law firms. With a full, easy-to-use suite of time/expense entry, billing, accounting, trust, and reporting features, law firms get everything they need to master their business. Work more efficiently and maximize productivity with Soluno's best-in-class trust accounting, billing, usability, value, and 5-star customer support. Soluno offers 100% free data conversions from 14 of the industry's most common solutions.
SmartAdvocate:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Soluno:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
SmartAdvocate:

Audience

A wide variety of practice areas, including Personal Injury, Mass Tort, Workers' Compensation, and many more!
Soluno:

Audience

1-100+ : supports law firms of all sizes
SmartAdvocate:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Soluno:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
SmartAdvocate:

API

Offers API Supported
Soluno:

API

Offers API Supported
SmartAdvocate:

Screenshots and Videos

Soluno:

Screenshots and Videos

SmartAdvocate:

Pricing

$109 per month per SaaS user
Free Version Not Supported
Free Trial Not Supported
Soluno:

Pricing

$49 per month per user
Cost per user decreases as number of licenses goes up. Part-time users share licenses.
Free Version Not Supported
Free Trial Not Supported
SmartAdvocate:

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.5 / 5
support 4.7 / 5
Soluno:

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.4 / 5
design 4.8 / 5
support 5.0 / 5
SmartAdvocate:

Pros & Cons from Real Users

Pros

  • Easy to use! Makes managing all cases so simple. The process from intake to settlement is smooth!!!!
  • Helps immensely with our time management and organization with documents. We receive a high influx of photos, videos, and other medias that SmartAdvocate has easy-to-use features that assists us.
  • I like that it is very user friendly and it keeps cases very organized. I also like that I can send text messages to the client from the computer without having to use my phone.
  • SmartAdvocate is incredibly customizable and gives us the flexibility to build workflows and processes around how our firm actually operates. It helps create consistency, keeps information organized, and gives us a central place to manage so much of our day to day work.
  • Highly customizable and reliable. Amazing technical support at reasonable prices. I tried all the other popular apps out there. None of them come close to Smart Advocate.

Cons

  • There is nothing that i find wrong with Smart Advocate. It is the best program!
  • There are rare occasions where SmartAdvocate will be down or slow, however they address and fix the issue fairly quickly.
  • I don't really have any complaints. Maybe that there are outages sometimes.
  • Because the system is so robust, there is definitely a learning curve. Some features can feel overwhelming at first until you understand how the different pieces work together.
  • User interface needs a bit more of a modern refresh, but it's mostly cosmetic. Can sometimes feel a bit bloated with too many features, but you are by no means required to use them. On the other hand, better to have them than not have them.
Soluno:

Pros & Cons from Real Users

Pros

  • The interface is a big improvement over our previous software. Timekeepers are very happy with the ease of posting dockets and particularly enjoy the heat map to review time targets and daily entries. We have enjoyed increased billing efficiency for clients with multiple invoices in a billing period. Support is very responsive, friendly and effective. We were able to integrate the software with our DMS.
  • This program is so user friendly and easy to use, it makes the accounting side of running a firm fun! Customer service is nothing short of wonderful. Support team is very responsive and give a clear impression that they want to help - no question is too silly.
  • Easy to use. Quick response from customer service. Problems are resolved. quickly. The trust accounting is accurate and has appropriate reports. Interface is clean and easy to navigate. Soluno integrates well with credit card processing system.
  • I really like the data input section. Most daily functions are conveniently found on one page.
  • Easy to use, any time we've had any problem we have been able to immediately reach someone via the chat feature and have it remedied. It's made our lives a lot easier. The training was very informative and we feel like we were able to get the hang of the new system fairly quick. Good value for the money.

Cons

  • As newer software, there are some features, adjustments and reports that are not yet available. Soluno has added features and continues to update the software (even in the short time we have been with them), so I expect my rating will be 5 stars by the end of this year.
  • We are new to the program, so still ironing out some kinks, but just a couple of things we have noticed. It is not yet possible to delete or close files, but I understand they are working on that and there was a hack we were taught to organize all files we need to delete together, so they are easily identifiable. At this stage, we have not yet been able to figure out how to allocate write downs to a specific fee earner on bills, for accurate recording of a fee earner's billed amount for bonus purposes.
  • Soluno does not currently have any budgeting capabilities.
  • Fee adjustment at time of billing needs improvement.
  • A couple things we've looked for haven't been there or were hard to find, but the few things that were missing that we needed were remedied by the team within a week.
SmartAdvocate:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Soluno:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
SmartAdvocate:

Company Information

SmartAdvocate
Founded: 2000
United States
www.smartadvocate.com
Soluno:

Company Information

Devlos Software
Founded: 2014
Canada
www.soluno.legal
SmartAdvocate:

Alternatives

Soluno:

Alternatives

SmartAdvocate:
Assembly Neos

Assembly Neos

Assembly Software
4.2 out of 5 stars
Soluno:
PCLaw

PCLaw

LexisNexis
SmartAdvocate:
Smokeball

Smokeball

5.0 out of 5 stars
Soluno:
CosmoLex

CosmoLex

ProfitSolv
SmartAdvocate:
CaseFox

CaseFox

5.0 out of 5 stars
Soluno:
Clio

Clio

Themis Solutions
4.9 out of 5 stars
SmartAdvocate:
Clio

Clio

Themis Solutions
4.9 out of 5 stars
Soluno:
AbacusLaw

AbacusLaw

Abacus Data Systems
SmartAdvocate:

Categories

Soluno:

Categories

SmartAdvocate:

Law Practice Management Features

Billing & Invoicing Not Supported
Calendar Management Supported
Client Portal Supported
Conflict Management Supported
Contract Management Not Supported
CRM Supported
Document Management Supported
Email Management Supported
Legal Case Management Supported
Task Management Supported
Time Tracking Supported
Trust Accounting Not Supported

Legal Case Management Features

Billing Management Not Supported
Calendar Management Supported
Case Notes Supported
Client Management Supported
Communication Tracking Supported
Conflict Management Supported
Corporations Not Supported
Court Management Supported
Discovery Management Supported
Docket Management Supported
Document Management Supported
Expense Tracking Supported
Government Not Supported
Law Firms Supported
Records Management Supported
Task Management Supported
Time Tracking Supported
Trust Accounting Not Supported

Legal Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Not Supported
Contract Management Supported
Document Assembly Supported
Document Indexing Not Supported
Document Tagging Supported
Full Text Search Supported
Version Control Not Supported
Soluno:

Law Practice Management Features

Billing & Invoicing Supported
Calendar Management Supported
Client Portal Not Supported
Conflict Management Supported
Contract Management Not Supported
CRM Not Supported
Document Management Supported
Email Management Not Supported
Legal Case Management Supported
Task Management Not Supported
Time Tracking Supported
Trust Accounting Supported

Legal Case Management Features

Billing Management Supported
Calendar Management Not Supported
Case Notes Supported
Client Management Supported
Communication Tracking Not Supported
Conflict Management Supported
Corporations Supported
Court Management Not Supported
Discovery Management Not Supported
Docket Management Not Supported
Document Management Supported
Expense Tracking Supported
Government Supported
Law Firms Supported
Records Management Not Supported
Task Management Not Supported
Time Tracking Supported
Trust Accounting Supported

Legal Document Management Features

Access Controls Supported
Archiving & Retention Not Supported
Collaboration Not Supported
Contract Management Not Supported
Document Assembly Not Supported
Document Indexing Not Supported
Document Tagging Not Supported
Full Text Search Not Supported
Version Control Not Supported

Legal Billing Features

Accounting Management Supported
Automatic Billing Supported
Calendar Management Not Supported
Case Management Supported
Client Portal Not Supported
Document Management Not Supported
Expense Tracking Supported
Time Tracking Supported

Legal Calendar Features

Case Defined Timekeepers Supported
Completion Tracking Not Supported
Conflict Management Supported
Multi-Office Supported
Reminders Not Supported
Rules-Based Scheduling Not Supported
Staff Calendar Not Supported
Status Tracking Supported
Task Management Not Supported

Trust Accounting Features

Accrual Accounting Supported
Activity Tracking Supported
Asset Gain & Loss Reporting Supported
Check Writing Supported
Compliance Management Supported
Cross Ledger Posting Supported
Customer Statements Supported
Fee Calculation & Posting Supported
Receipt Management Supported
Tax Management Supported
SmartAdvocate:

Integrations

Microsoft Outlook Supported
Alert Communications Supported
ApexChat Supported
Bridge Legal Supported
CallRail Supported
Captorra Supported
Docusign Supported
EvenUp Supported
Intake Forecast Supported
Law Ruler Supported
Lead Docket Supported
Lexamica Supported
Microsoft 365 Supported
Milestones Professional Supported
Ngage Live Chat Supported
Quilia Supported
RingCentral RingEX Supported
Stax Not Supported
eLaw Supported
Soluno:

Integrations

Microsoft Outlook Supported
Alert Communications Not Supported
ApexChat Not Supported
Bridge Legal Not Supported
CallRail Not Supported
Captorra Not Supported
Docusign Not Supported
EvenUp Not Supported
Intake Forecast Not Supported
Law Ruler Not Supported
Lead Docket Not Supported
Lexamica Not Supported
Microsoft 365 Not Supported
Milestones Professional Not Supported
Ngage Live Chat Not Supported
Quilia Not Supported
RingCentral RingEX Not Supported
Stax Supported
eLaw Not Supported
SmartAdvocate:
Claim SmartAdvocate and update features and information
Claim SmartAdvocate and update features and information
Soluno:
Claim Soluno and update features and information
Claim Soluno and update features and information