Soluno

Soluno

Devlos Software
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+

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About

SmartAdvocate is a fully customizable, award-winning legal case management system with built-in Artificial Intelligence and made to handle the challenges of today’s fast paced, highly competitive and technologically demanding legal landscape. SmartAdvocate’s robust, exclusive Internet-based built-in features, enable firms to manage, store, track and communicate like never before, ensuring that they achieve the highest level of success. With 175+ integration partnerships, firms can customize SmartAdvocate to fit their needs with integrations like eSignature, AI, accounting, texting, medical records retrieval and much more. This revolutionary software will increase your firm's efficiency and profitability.

About

Soluno is a cloud-based accounting and billing software designed to accelerate law firms. With a full, easy-to-use suite of time/expense entry, billing, accounting, trust, and reporting features, law firms get everything they need to master their business. Work more efficiently and maximize productivity with Soluno's best-in-class trust accounting, billing, usability, value, and 5-star customer support. Soluno offers 100% free data conversions from 14 of the industry's most common solutions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

A wide variety of practice areas, including Personal Injury, Mass Tort, Workers' Compensation, and many more!

Audience

1-100+ : supports law firms of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$109 per month per SaaS user
Free Version
Free Trial

Pricing

$49 per month per user
Cost per user decreases as number of licenses goes up. Part-time users share licenses.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.5 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.4 / 5
design 4.8 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The platform really guides you through all stages of a case, from new business tracking to closure. Automated processes and tasking templates have streamlined both case maintenance and all communication within and outside our firm.
  • Ease of getting documents into the case. Abilitiy to sort through and create documents. Easy abilitiy to email directly from the case. Excellent customer service with video how to responses. Ease of editing form documents in the SA word editor.
  • Customization, Flexibility, and responsiveness of the Smart Advocate team to suggestions and requests.
  • It is a Great Case management tool that keeps my investigations and tasks on track. There are so many options to zero in what you want to record, and the reports that you can get out .
  • SmartAdvocate offers a modern, user-friendly interface that makes onboarding effortless, while its powerful document management system keeps every file organized and easy to search. The platform’s automation features significantly reduce repetitive tasks, and the reporting tools provide clear, actionable insights into case progress and team performance. Its integrations especially with Outlook streamline daily communication, and the customizable workflows allow teams to tailor the system to their specific practice needs. Overall, it delivers reliable performance and makes day-to-day case management far more efficient.

Cons

  • We use the cloud based system and do not have the best internet connections, so it does sometimes bog us down. SA also offers an on-site server option that would rectify this that we are looking into.
  • There are so many options for each tab and setting that sometimes that it can be tough to find the exact customization you are looking for.
  • Lots of features and tools, sometimes I would like to turn off or hide features we don't use.
  • There is nothing i can think of that i do not like about this tool.
  • While SmartAdvocate is highly capable, there are a few areas where it could improve. The system can feel a bit slow when generating larger reports or handling heavy workloads, and the mobile app still lacks the stability and functionality needed for quick, on-the-go access. Some advanced customization options also require a bit of a learning curve, which may slow down initial setup for smaller teams. None of these are deal-breakers, but refining these areas would make the overall experience even stronger.

Pros & Cons from Real Users

Pros

  • The interface is a big improvement over our previous software. Timekeepers are very happy with the ease of posting dockets and particularly enjoy the heat map to review time targets and daily entries. We have enjoyed increased billing efficiency for clients with multiple invoices in a billing period. Support is very responsive, friendly and effective. We were able to integrate the software with our DMS.
  • This program is so user friendly and easy to use, it makes the accounting side of running a firm fun! Customer service is nothing short of wonderful. Support team is very responsive and give a clear impression that they want to help - no question is too silly.
  • Easy to use. Quick response from customer service. Problems are resolved. quickly. The trust accounting is accurate and has appropriate reports. Interface is clean and easy to navigate. Soluno integrates well with credit card processing system.
  • I really like the data input section. Most daily functions are conveniently found on one page.
  • Easy to use, any time we've had any problem we have been able to immediately reach someone via the chat feature and have it remedied. It's made our lives a lot easier. The training was very informative and we feel like we were able to get the hang of the new system fairly quick. Good value for the money.

Cons

  • As newer software, there are some features, adjustments and reports that are not yet available. Soluno has added features and continues to update the software (even in the short time we have been with them), so I expect my rating will be 5 stars by the end of this year.
  • We are new to the program, so still ironing out some kinks, but just a couple of things we have noticed. It is not yet possible to delete or close files, but I understand they are working on that and there was a hack we were taught to organize all files we need to delete together, so they are easily identifiable. At this stage, we have not yet been able to figure out how to allocate write downs to a specific fee earner on bills, for accurate recording of a fee earner's billed amount for bonus purposes.
  • Soluno does not currently have any budgeting capabilities.
  • Fee adjustment at time of billing needs improvement.
  • A couple things we've looked for haven't been there or were hard to find, but the few things that were missing that we needed were remedied by the team within a week.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SmartAdvocate
Founded: 2000
United States
www.smartadvocate.com

Company Information

Devlos Software
Founded: 2014
Canada
www.soluno.legal

Alternatives

Alternatives

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Assembly Neos

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PCLaw

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CosmoLex

CosmoLex

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Clio

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Clio

Clio

Themis Solutions
AbacusLaw

AbacusLaw

Abacus Data Systems

Categories

Categories

Law Practice Management Features

Billing & Invoicing
Calendar Management
Client Portal
Conflict Management
Contract Management
CRM
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

Legal Case Management Features

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Legal Document Management Features

Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control

Law Practice Management Features

Billing & Invoicing
Calendar Management
Client Portal
Conflict Management
Contract Management
CRM
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

Legal Case Management Features

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Legal Document Management Features

Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control

Legal Billing Features

Accounting Management
Automatic Billing
Calendar Management
Case Management
Client Portal
Document Management
Expense Tracking
Time Tracking

Legal Calendar Features

Case Defined Timekeepers
Completion Tracking
Conflict Management
Multi-Office
Reminders
Rules-Based Scheduling
Staff Calendar
Status Tracking
Task Management

Trust Accounting Features

Accrual Accounting
Activity Tracking
Asset Gain & Loss Reporting
Check Writing
Compliance Management
Cross Ledger Posting
Customer Statements
Fee Calculation & Posting
Receipt Management
Tax Management

Integrations

Microsoft Outlook
8am LawPay
Alert Communications
ApexChat
CallFire
CallRail
Captorra
Docubee
Docusign
Law Ruler
LawToolBox
Lead Docket
Lexamica
Microsoft 365
Milestones Professional
ProLaw
Salesforce
Stax
Zapier
eLaw

Integrations

Microsoft Outlook
8am LawPay
Alert Communications
ApexChat
CallFire
CallRail
Captorra
Docubee
Docusign
Law Ruler
LawToolBox
Lead Docket
Lexamica
Microsoft 365
Milestones Professional
ProLaw
Salesforce
Stax
Zapier
eLaw
Claim SmartAdvocate and update features and information
Claim SmartAdvocate and update features and information
Claim Soluno and update features and information
Claim Soluno and update features and information