+
+

Related Products

  • Acuity Scheduling
    6,329 Ratings
    Visit Website
  • WaitWell
    207 Ratings
    Visit Website
  • Portal Wholesale CRM
    Visit Website
  • Qminder
    340 Ratings
    Visit Website
  • AestheticsPro
    725 Ratings
    Visit Website
  • anny
    118 Ratings
    Visit Website
  • Modento
    495 Ratings
    Visit Website
  • Odoo
    1,705 Ratings
    Visit Website
  • Skedda
    543 Ratings
    Visit Website
  • Numa
    14 Ratings
    Visit Website

About

Don’t spend your day on the phone, our unique online booking system allow customers to make and change appointments from the comfort of their own computer. Managing your appointments has never been easier. Our simple drag & drop calendar lets you quickly add appointments, change times or assignments, and see the full schedule at a glance. Enter your employees’ schedules and add or edit services with just a few clicks. The online booking system updates in real-time, so you always know who’s working and what customers are scheduled. Designed to run on any platform, mobile device, tablet, or computer. We’re web-based, which means that there’s no need to install an app or download any software. With Smart Scheduling, you’ll never miss a booking again. Offer more personalized service by tracking all your clients’ details, including past appointments, preferences, contact info, and more.

About

Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience. Begin with a gorgeous, customisable calendar, then tap into all the tools you need to help you deliver an exceptional client experience, grow your income and manage your hair or beauty business beautifully. See for yourself how Timely can help you keep your clients coming back – start a free trial today.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Salons and spas that need a scheduling solution

Audience

No matter if you’re just starting out, or you’ve managed a salon, spa or clinic for years, Timely’s easy to use and gives you all the tools you need to run your hair or beauty business like a pro.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

With Timely, you pay one simple monthly fee for the plan you choose and easy-to-understand transaction fees for client payments taken via TimelyPay. We don't sneak in hidden costs or unexpected charges. Select one of three plans to suit your needs, whether you're just starting out or more established. You won't be locked into a long-term contract, so you can switch plans or cancel anytime.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I can hyperlink to a button on any email, my fb pages, or website. Customers can click in it, choose and book a service, choose which groomer (if applicable) find the next available, or book their next 6 months ahead if they choose to. They add their details on the first booking , which automatically creates their customer card on file. If you don't want clients to self book, you can book them from any laptop or phone etc by logging in. You can set your staff shifts, and staff can arrange their own hours if you choose to allow that. You can change, move or add info to any appointment notes, and you can print out, or screenshot all upcoming appointments for a client and send to them by text. You can do the same for staff and their daily, or weekly client appointments. You can printout all future or past booking payments, or choose to print all no shows, weekly, daily, yearly figures. You can when you set it up, put the percentage that groomer gets paid for that service. You can print out their daily or weekly income, or what they brought in for the business etc. Amazingly, it's free. If you want email reminders to go to clients, it's free. SMS is a couple of cents. This is an incredibly simple and user friendly system. It doesn't mark who has paid, but that's just so easy for me to define via the drop downs of status. I love it so so much, and recommend it to all small business people I know, in the service, or retail sectors.

Cons

  • It's frustrating that I can't view a month at a time for a staff member at once, on mobile phone simply to view days with zero bookings or days off. I can view a week though, so it's not a deal breaker. On mobile, you can't book an appointment from the client cars. You have to go back out and in to the calendar. Calendar and client overview buttons are right down the bottom, they should be on top, or as a quick button. On mobile, clicking the back button, which is used for every other website or app in the world, actually throws you out of the site, and you have to log back I'm again. Frustrating when it happens ten times trying to book a new client in on the phone, while being busy. It would be great to have a paid option, where you can add client profile pic, and or update pics. I.e. last groom finished look, or the one they send of how they want dog to look. And you could add docs to their file. Vet details, animal history, updates and reports etc. You can't receive responses from those clients that absentmindedly, respond to the SMS number. If you could add your own number, and pay an sms charge, to have those auto forwarded to your phone. Some clients get really confused by this. I would love it if you could provide it as an app front entry into the system for owners, and a booking app, for clients. The number of staff you can have is very limited. Even if a premium service could allow you more would be great. Our business does a variety of things within it, so instead of having a page for each staff I use the staff areas, as the different parts of the business instead. Apart from that, it's awesome.

Pros & Cons from Real Users

Pros

  • Timely provides us with more than a space on a platform, clarity of labor management with our clients, as well as within our company. Timely allows us to monitor work performance during the performance of tasks, make a fixed follow-up and evaluate the time dedicated to certain projects, this gives us the quality of being able to offer our clients honesty when working, where it is possible to supervise everything, we are doing, automated time registration, online time tracking, cuts and continuation, as well as evaluating the percentage of progress in whatever we are doing. On the other hand, within our company it is possible to evaluate the work performance of each team member, with Timely we evaluate the status of each employee and allow us to automatically record all their times to have an overview of performance. The reports are part of everything good that it offers, they are quite detailed, and it gives us the option to customize it as required. Mobile access is one of the most significant qualities for us, being able to establish our connection from wherever we can work is a plus in our work and constant progression.

Cons

  • I think that within all Timely has performed very well, its usefulness and functionality has been representatively good, although we face limitations when planning a project, it asks us for the start and end date just when we are starting, many times we need to edit the completion date because unforeseen events arise and it does not give us flexibility when doing so, we must create a new project which we believe is unnecessary when we only need a quick date edition. The rest has some errors that are quickly resolved, such as memory confusion when creating automatic time entries or categorizing repeated tasks in the timeline when we do not want it that way, even when this happens, it is easy to solve it besides customer support has a window always open to help us solve all our doubts and problems.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Smart Scheduling
United States
smartscheduling.com

Company Information

Timely
Founded: 2012
New Zealand, Australia, The United Kingdom
www.gettimely.com

Alternatives

Alternatives

Clockify

Clockify

CAKE.com Inc.
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Categories

Salon Features

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Spa Features

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Salon Features

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Spa Features

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Business Management Features

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Massage Therapy Features

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Time Tracking Features

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Integrations

Aleph
Google Calendar
Google Contacts
Google Tag Manager
Laybuy
MYOB
MYOB AccountRight
MYOB Acumatica
Mailchimp
Nango
Peaka
QuickBooks Accountants
Windcave
WordPress
Xero
Zapier

Integrations

Aleph
Google Calendar
Google Contacts
Google Tag Manager
Laybuy
MYOB
MYOB AccountRight
MYOB Acumatica
Mailchimp
Nango
Peaka
QuickBooks Accountants
Windcave
WordPress
Xero
Zapier
Claim Smart Scheduling and update features and information
Claim Smart Scheduling and update features and information
Claim Timely and update features and information
Claim Timely and update features and information