Talisma KnowledgebaseTalisma
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Related Products
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About
Slite is a knowledge base for teams that keep your docs up-to-date, fills the gaps in your knowledge, and lets you find answers instantly by asking questions.
Creating any document is as easy as typing. Our powerful editor includes advanced tables, built-in video explainers, sketches, and hundreds of integrations.
More than 200,000 companies have created a Slite account so far, give it a try for free.
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About
Talisma Knowledgebase empowers your customer service staff by providing instant access to critical knowledge at the heart of your operations, reducing operational costs and improving business efficiency and growth. With Talisma Knowledgebase, service and support groups can continually capture, create, and refine knowledge solutions as part of their daily workflow. As solutions are approved and published to the knowledgebase, they become immediately available for shared use across functional areas and multiple channels, including phone, email, chat, and the Web. Users can easily tailor content delivery to different audiences using content rules and branded knowledge article templates. Easily track and report on knowledge articles accessed, categories of knowledge used, questions asked that did not result in a correct answer, customer satisfaction levels, and much more. In addition, detailed information about each knowledgebase visitor’s query is logged in the contact record.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Teams from 5 to 1000+
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Audience
Organizations of all sizes searching for a solution to get instant access to critical knowledge
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$8.00/month/user
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSlite
Founded: 2016
France
slite.com
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Company InformationTalisma
Founded: 1999
United States
www.talisma.com/products/knowledge-base-software/
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Categories |
Categories |
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Collaboration Features
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
AccessOwl
Asana
Axis LMS
Desktop.com
Freebe
GitHub
Google Docs
Google Workspace
Rambox
ShiftX
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Integrations
AccessOwl
Asana
Axis LMS
Desktop.com
Freebe
GitHub
Google Docs
Google Workspace
Rambox
ShiftX
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