SlickText vs. SurveyOL Comparison


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Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 869 Ratings Visit Website SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. 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Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,194 Ratings Visit Website ActiveCampaign ActiveCampaign is the autonomous marketing platform that transforms how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Within a single tool, you get real-time reporting and proactive optimizations in addition to market-leading deliverability and integration with 1000+ apps. 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About SlickText is the #1 rated SMS marketing service. We help you create valuable relationships with your audience through personalized, targeted text messages. With our easy-to-use marketing tools, automated workflows, and smarter analytics, you’re empowered to grow your list, drive conversions, and meet your revenue goals—faster than ever. Our innovative platform powers connections for more than 15,000 brands across every industry, from early startups to thriving enterprises. Whether you’re new to SMS marketing or ready to elevate your performance, our customer-obsessed team is here to guide you every step of the way. Get started today at slicktext.com.	About SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys. SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF. With SurveyOL, you can make better decisions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Organizations of all sizes across all industries	Audience For companies looking for a survey software that can rate customer satisfaction or employee feedback through multiple distribution channels and reliable analytics!
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $29.00/month Starts at $29/month for 500 credits that rollover. Contact us for annual plan discounts. Free Version Not Supported Free Trial Supported	Pricing $19 per month Basic plan includes incomparable features such as Unlimited surveys, Unlimited questions, unlimited responses, 2,000 email invitations per month, Customize colors & styles, Branching & skip logic, Web URL & QR code, Share on social networks, Website embedding, Real-time responses, Export responses (XLS/CSV/PDF), and Export reports (PPT/PDF/WORD). The advanced Pro and Enterprise plans contain more amazing high-quality features with excellent and quick customer service. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.9 / 5 features 4.9 / 5 design 4.9 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.5 / 5 design 4.2 / 5 support 4.8 / 5 Read all reviews
Pros & Cons from Real Users Pros I very much appreciated how smooth and fast my representative was able to assist me with the question I had. - User Friendly - Increases conversion - Easy sign up for members - Affordable - Customizable messages - Syncs to your Shopify store I love how speedy the communication is and that you get to message a real human. It is nice to be able to chat instead of emailing or calling as well. Gabriella was very helpful! I'm new to SlickText, so I had some questions about how to make the platform work for what our company needs. Gabriella took the time to research my questions and got back to me with a workable solution! I'm very impressed. I was also impressed by Branden, who has helped with onboarding our company. I like all the how-to videos, they have helped me every step of the way with setting up our account. Ease of use, user friendly features, great customer service. Good work team. I can see myself using this for a long time. Cons I cant say anything I didn't like. All my questions were answered and my issue was resolved quickly. - Text character limits make it hard to say what I want sometimes but if you add a picture to longer messages it will let you use more characters - Pay attention to your audience because that will determine what plan works best for you. I truly don’t have any cons. The service was exceptional! I'm concerned about how the auto-replies will impact our overall cost. That is the only thing so far. Nothing much to note here. Still pretty new to this and have yet to find a fault.	Pros & Cons from Real Users Pros I can use it to create surveys, forms, and even invitations. The website is clean, professional, and easy to use. Customer service is prompt, efficient and also willing to take a novice through the learning curve. I find the customer service excellent, even showing me ways to work in Excel to get the results I need. Based on customer service alone I would highly recommend SurveyOL to anyone looking for a survey platform. It is extremely easy to use to establish and survey, post or email it - very intuitive. Very willing to listen to customer feedback on enhancements and work them into update releases. I have found that the development team is regularly looking at ways to improve their customers' experience. I was asked by management to quickly create and send a satisfaction survey to our customer base. SurveyOL made the task incredibly easy and the survey was sent--with management's blessing--within 24 hours. The subsequent response have been beneficial to my company and I'm now the "go to" person for marketing surveys! I like the custom email invitation feature. This allows me to insert my client's first name, last name and custom fields into my invitation email template. This makes it easy to distribute my surveys. Cons I am not sure. I would like to have more time to explore their features. Initially I found it difficult to run a print copy of the survey but this has since been resolved. There is not yet a method to sort the logic listing in either page or question order. Currently it appears in the entry order which if you have to go back and look at a logic statement can be time consuming. Would like a way to preview a page that you are working on as opposed to having to run through the survey until you get to that question. It is the same if you want to check how logic is working in a question you have have to preview the entire survey up to the point you arrive at the question. None that I could find. I had no issues with the website. This website offers a 7-day free trial, but it doesn't seem to offer "free forever" plans.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information SlickText Founded: 2012 United States www.slicktext.com	Company Information SurveyOL.com Founded: 2019 United States www.surveyol.com
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Categories Bulk SMS Supported Business Text Messaging Supported Customer Engagement Supported Customer Experience Supported SMS Marketing Supported SMS Survey Supported	Categories Customer Experience Supported Customer Feedback Supported Customer Satisfaction Supported Customer Success Supported Employee Engagement Supported Employee Feedback Supported Employee Survey Supported Experience Management Supported Market Research Supported NPS Supported Polling Supported SMS Marketing Supported SMS Survey Supported Survey Supported
Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Not Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported SMS Survey Features Alerts / Notifications Supported Analytics / Reporting Supported Audience Targeting Supported Campaign Management Supported Contact Management Supported Customizable Templates Not Supported Keyword Tracking Supported Mass Texting Supported Message Personalization Supported MMS Supported Scheduled Messaging Supported Survey Builder Supported Template Management Not Supported Show More Features Customer Engagement Features Analytics Supported Churn Management Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Not Supported	Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Not Supported SMS Marketing Features 2-Way Messaging Not Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Not Supported Mobile Coupons Not Supported Mobile Keywords Not Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported SMS Survey Features Alerts / Notifications Supported Analytics / Reporting Supported Audience Targeting Not Supported Campaign Management Not Supported Contact Management Supported Customizable Templates Supported Keyword Tracking Not Supported Mass Texting Supported Message Personalization Supported MMS Not Supported Scheduled Messaging Supported Survey Builder Supported Template Management Supported Show More Features Customer Feedback Features Alerts / Notifications Supported Behavior Analytics Supported Bug Reports Not Supported Community Feedback Tools Not Supported Live Chat Not Supported Negative Feedback Management Supported Net Promoter Score (NPS) Supported Screenshot / Screen Capture Not Supported Surveys Supported User Testing Tools Not Supported Video Feedback Not Supported Visual Feedback Tools Not Supported Voice of the Customer (VoC) Supported Website Feedback Supported Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Customer Success Features Account Alerts Supported Account Management Supported Communication Management Supported Customer Engagement Supported Customer Lifecycle Management Not Supported Health Score Not Supported Onboarding Not Supported Revenue Management Not Supported Usage Tracking / Analytics Supported Win / Loss Analysis Not Supported Employee Engagement Features Benchmarking Not Supported Cultural Alignment Not Supported Employee Awards Not Supported Employee Guides Not Supported Employee Recognition Supported Feedback Management Supported Goal Management Not Supported Health & Wellness Programs Not Supported Performance Management Not Supported Pulse Surveys Not Supported Experience Management Features Action Management Not Supported Analytics Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Not Supported Market Research Features Benchmarking Not Supported Compensation Management Not Supported Data Management Supported Email / Online Supported Face-to-Face Not Supported Panel Management Not Supported Paper-Based Supported Phone-Based Not Supported Sample Management Not Supported Statistical Analysis Supported Survey Management Supported Polling Features Data Analysis Tools Supported Email Distribution Supported Feedback Collection Supported Live Results Tracking Supported Multiple Question Types Supported Online Polling Supported Phone Polling Supported Presentation Tools Supported Q & A Supported Skip Logic Supported SMS Polling Supported Supports Audio / Images / Video Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Supported Question Branching Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Supported Supports Audio / Images / Video Supported
Integrations Salesforce Supported AWeber Supported ActiveCampaign Supported Campaign Monitor Supported Constant Contact Supported Drip Supported Google Analytics Not Supported HubSpot CRM Supported HubSpot Customer Platform Supported HubSpot Marketing Hub Supported Keap Supported LinkedIn Not Supported Mailchimp Supported Make Supported Meta Ads Supported Pinterest Ads Supported Shopify Supported Slack Supported X (Twitter) Not Supported Show More Integrations View All 17 Integrations	Integrations Salesforce Supported AWeber Not Supported ActiveCampaign Not Supported Campaign Monitor Not Supported Constant Contact Not Supported Drip Not Supported Google Analytics Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported HubSpot Marketing Hub Not Supported Keap Not Supported LinkedIn Supported Mailchimp Not Supported Make Not Supported Meta Ads Not Supported Pinterest Ads Not Supported Shopify Not Supported Slack Not Supported X (Twitter) Supported Show More Integrations View All 6 Integrations
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