Slaask

Slaask

4.7 out of 5 stars
Slaask Techsky

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Slaask:

About

The Customer Service App For All Slack Users. Bring all your team (and customer!) communication together, in one place. Our product, as well as our team, are hyperspecialized and 100% Slack-based. We believe in focus. There's no other company out there as zoomed in as we are on customer messaging via Slack. Slack is a part of our DNA. Proof of that? We are the first fully funded, fully Slack-based company in the world. Interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack! Your organization needs to be wherever your customers are, and not the other way around. If you're looking to unify customer communication and have your team operating from a single, shared control center, then Slaask is the way to go. Slaask is much more than a great customer messaging app. With Slaask, you can also create a personalized chatbot that is perfectly in line with your brand.
Techsky:

About

The Techsky platform offers a suite of marketing products that you can use to grow your company, find leads, send emails, create a chatbot, and more. All our tools are oriented to drive new leads and customers to your company to make it grow. We offer Unlimited access to all the software we have without limit, do not pay anymore per lead!
Slaask:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Techsky:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Slaask:

Audience

Companies of all sizes that want a customer service platform that integrates with Slack
Techsky:

Audience

B2B professionals
Slaask:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Techsky:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Slaask:

API

Offers API Not Supported
Techsky:

API

Offers API Not Supported
Slaask:

Screenshots and Videos

Techsky:

Screenshots and Videos

No images available
Slaask:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Techsky:

Pricing

$29/month
Free Version Not Supported
Free Trial Supported
Slaask:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.9 / 5
support 4.9 / 5
Techsky:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Slaask:

Pros & Cons from Real Users

Pros

  • Customers enjoy immediate access to our staff if they have an issue with a service or product or any other question. Staff manage multiple chat conversations at once saving time required to handle several customers.
  • I like the fact that Slaask integrates with Slack to improve internal communications. It is easy to contact online web visitors with Skaask.
  • It is a very great platform when it comes to communication since every employee can join a conversation in a secure way. Also it is very easy to set up based on topics and schedules.
  • The way it is easy to contact customers via live chatting over the internet is what I like most about Slaask.
  • Slaask integrates seamlessly with Slack that makes it easy to communicate with clients directly without hustling a lot.

Cons

  • We always train our support staff to use the right tone in order to make customers feel they are receiving personalized attention.
  • I do not encounter challenges while using Slaask on my far end.
  • The only dislike i have towards it, is that it does not have the search button which sometimes becomes hectic when in need of searching something, therefore it should improve on that.
  • However, Slaask is daunting to connect to the website and integrate with Slack.
  • It was overwhelming to integrate Slaask with Slack, but thanks to the Vendor support team they helped us eradicate the issue.
Slaask:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Techsky:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Slaask:

Company Information

Slaask
Founded: 2015
United States
slaask.com
Techsky:

Company Information

Techsky
Founded: 2022
United States
techsky.io
Slaask:

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Slaask:

Categories

Chatbot Supported
Customer Service Supported
Techsky:

Categories

Chatbot Supported
Marketing Supported
Review Management Supported
Slaask:

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Supported
Human Handover Not Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Not Supported
Product Recommendations Not Supported
Video Chat Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported
Slaask:

Integrations

Agile CRM Supported
Autotask PSA Supported
Baremetrics Supported
Brevo Supported
ConnectWise ScreenConnect Supported
Dialogflow Supported
Drupal Supported
Freshdesk Supported
Front Supported
HappyFox Supported
Help Scout Supported
Jira Supported
Jira Work Management Supported
Kayako Supported
Mixpanel Supported
Nimble Supported
Slack Supported
Stackreaction Supported
Trello Supported
Zendesk Supported
Techsky:

Integrations

Agile CRM Not Supported
Autotask PSA Not Supported
Baremetrics Not Supported
Brevo Not Supported
ConnectWise ScreenConnect Not Supported
Dialogflow Not Supported
Drupal Not Supported
Freshdesk Not Supported
Front Not Supported
HappyFox Not Supported
Help Scout Not Supported
Jira Not Supported
Jira Work Management Not Supported
Kayako Not Supported
Mixpanel Not Supported
Nimble Not Supported
Slack Not Supported
Stackreaction Not Supported
Trello Not Supported
Zendesk Not Supported
Slaask:
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Techsky:
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