SlackSalesforce
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Related Products
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About
The Customer Service App For All Slack Users. Bring all your team (and customer!) communication together, in one place. Our product, as well as our team, are hyperspecialized and 100% Slack-based. We believe in focus. There's no other company out there as zoomed in as we are on customer messaging via Slack. Slack is a part of our DNA. Proof of that? We are the first fully funded, fully Slack-based company in the world. Interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack! Your organization needs to be wherever your customers are, and not the other way around. If you're looking to unify customer communication and have your team operating from a single, shared control center, then Slaask is the way to go. Slaask is much more than a great customer messaging app. With Slaask, you can also create a personalized chatbot that is perfectly in line with your brand.
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About
Slack is a work collaboration platform that brings people, apps, data, and AI agents together in one shared workspace. It helps teams communicate through channels, direct messages, huddles, Slack Connect, files, canvases, lists, workflows, and integrations. The platform includes Slackbot, a context-aware AI agent that can summarize conversations, search across messages and files, prepare users for meetings, analyze documents, and help complete tasks without leaving Slack. Slack also supports connected apps such as Salesforce, Google Drive, GitHub, Zoom, Asana, Box, Workday, ChatGPT, and many others. Teams can use Workflow Builder to automate stand-ups, project updates, approvals, notifications, and routine business processes. With enterprise search, AI assistance, secure collaboration, and a large integration ecosystem, Slack helps organizations stay aligned, move faster, and reduce work scattered across disconnected tools.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Companies of all sizes that want a customer service platform that integrates with Slack
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Audience
Slack is best suited for businesses, enterprise teams, startups, remote teams, sales teams, customer service teams, engineers, marketers, project managers, and organizations that need team messaging, AI-powered search, workflow automation, app integrations, external collaboration, and connected work management
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$8.75/user/month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationSlaask
Founded: 2015
United States
slaask.com
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Company InformationSalesforce
Founded: 1999
United States
slack.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Conversational Marketing Features
Appointment Scheduling
Not Supported
Audience Segmentation
Supported
Chatbot
Supported
Email Automation
Not Supported
Group Messaging
Supported
Human Handover
Not Supported
Lead Distribution
Supported
Lead Qualification
Supported
Mobile Messaging
Supported
Multi-Channel Communication
Not Supported
Product Recommendations
Not Supported
Video Chat
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
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Collaboration Features
Brainstorming
Supported
Calendar Management
Supported
Chat / Messaging
Supported
Contact Management
Not Supported
Content Management
Not Supported
Document Management
Supported
Project Management
Supported
Real Time Editing
Supported
Task Management
Supported
Version Control
Not Supported
Video Conferencing
Supported
Employee Communication Tools Features
Activity / News Feed
Not Supported
Audio / Video Conferencing
Supported
Blogs
Not Supported
Chat / Messaging
Supported
Employee Directory
Supported
Event Calendar
Not Supported
File Sharing
Supported
Knowledge Management
Not Supported
Newsletter Management
Not Supported
Surveys & Feedback
Not Supported
Internal Communications Features
App Integration
Supported
Blogs
Supported
Chat/Messaging
Supported
Email Management
Not Supported
Employee Directory
Supported
Event Calendar
Not Supported
Newsletter Management
Not Supported
Photo Gallery
Supported
Social Sharing
Supported
Survey Management
Not Supported
Telephony
Supported
Video Chat
Supported
Voice Chat
Supported
Messaging Features
End-to-End Encryption (E2EE)
Not Supported
File Sharing
Supported
Groups / Channels
Supported
Payments
Not Supported
Search / Filter
Supported
Self-Destructing Messages
Not Supported
Stickers / GIFs
Supported
Threaded Discussion
Supported
Video Conferencing
Supported
Voice Calling
Supported
Screen Sharing Features
Annotations / Drawing Tools
Supported
Desktop / Browser Sharing
Supported
Mobile Screen Sharing
Supported
Presenter Control Management
Not Supported
Remote Control
Not Supported
Screen Capture
Not Supported
Screen Mirroring
Not Supported
Screen Recording
Not Supported
Team Chat Features
End-to-End Encryption (E2EE)
Not Supported
File Sharing
Supported
Groups / Channels
Supported
Payments
Not Supported
Search / Filter
Supported
Self-Destructing Messages
Not Supported
Stickers / GIFs
Supported
Threaded Discussion
Supported
Video Conferencing
Supported
Voice Calling
Supported
Team Communication Features
Activity / News Feed
Supported
Audio Calls
Supported
Calendar Management
Supported
Chat / Messaging
Supported
Discussion Threads
Supported
File Sharing
Supported
Mobile Access
Supported
Push Notifications
Supported
Search
Supported
Surveys & Feedback
Not Supported
Task Management
Supported
Video Conferencing
Supported
Unified Communications Features
Audio / Video Conferencing
Supported
Calendar Management
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Not Supported
File Sharing
Supported
Mobile Access
Supported
Multi-User Collaboration
Supported
Voice Mail
Not Supported
Video Conferencing Features
Electronic Hand Raising
Not Supported
Mobile Access
Supported
On-Demand Webcasting
Not Supported
Presentation Streaming
Not Supported
Presentation Tools
Supported
Private Chat
Supported
Real-Time Chat
Supported
Record & Playback Ability
Not Supported
Screen Sharing
Supported
Two-Way Audio & Video
Supported
Video Conferencing
Supported
Whiteboard
Not Supported
Web Conferencing Features
Electronic Hand Raising
Not Supported
Mobile Access
Supported
On-Demand Webcasting
Not Supported
Presentation Streaming
Not Supported
Presentation Tools
Supported
Private Chat
Supported
Real-Time Chat
Supported
Record & Playback Ability
Not Supported
Screen Sharing
Supported
Two-Way Audio & Video
Supported
Video Conferencing
Supported
Whiteboard
Not Supported
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Integrations
Asana
Supported
Baremetrics
Supported
Freshdesk
Supported
Front
Supported
Groove
Supported
HappyFox
Supported
Help Scout
Supported
HubSpot Customer Platform
Supported
Jira
Supported
Jira Service Management
Supported
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Integrations
Asana
Supported
Baremetrics
Supported
Freshdesk
Supported
Front
Supported
Groove
Supported
HappyFox
Supported
Help Scout
Supported
HubSpot Customer Platform
Supported
Jira
Supported
Jira Service Management
Supported
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