Visual AssistanceOptimaTech Limited
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Related Products
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About
Skippr is a live AI employee that sees, talks, and operates software to onboard, activate, and unblock users in real time. Embedded in a product with two lines of code, it gives every user a voice agent that answers questions in context, delivers personalized walkthroughs, and completes tasks without requiring a rebuild or migration. Skippr scans the product and its knowledge base, automatically refreshes when information changes, and stays grounded in current product knowledge. During live voice and screen sessions, it adapts to where the user is and what they are trying to accomplish rather than following a generic tour. Its Click-for-you capability can take control of the pointer and complete form fills or multi-screen workflows with the user in the loop, while direct API and MCP connections allow it to operate the product faster than UI-only agents. Teams can configure push-to-talk, voice-only or in-app chat, guided sessions, ad hoc support, on-screen annotations, etc.
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About
Visual Assistance is a remote customer support and field service software that enables real-time video collaboration and screen sharing. Users can quickly invite customers to sessions via SMS or email. Live camera streaming from mobile devices helps agents visually troubleshoot issues. Voice chat allows natural conversations to speed up resolutions. Annotation tools let both parties highlight details on shared images. A dashboard provides insights into usage to optimize resources. Key benefits are quick session initiation, an intuitive interface, strong security, faster issue resolution, and reduced onsite visits. Use cases include remote technical support, installation guidance, inspections, training, and more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Product-led B2B software teams that need an embedded AI agent to onboard users, demonstrate features, and complete workflows
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Audience
Field Service and Maintenance, Manufacturing and Production, Construction and Engineering, IT and Telecom, Insurance, Training and Development, Quality Assurance and Inspection, Facilities Management
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$149 per month
Free Version
Free Trial
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Pricing
$50/month/5 users
Business Plan:
5 user accounts 100 SMS/month Voice chat Annotation in Screenshots Instant Messaging No App is needed to install
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSkippr
Founded: 2023
United Kingdom
www.skippr.ai/
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Company InformationOptimaTech Limited
Founded: 2023
New Zealand
www.optimatech.co.nz/
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Integrations
Model Context Protocol (MCP)
Skippr Mentor
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