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About

Experience and build cross channel relationships and delight customers 50M transactions a month, 10M Bot interactions, 500M sites, 15+ key social networks, 5 key instant messengers – one unified digital engagement platform, and CX first! Our mission is to enable every organization on the planet to make their customers happier. Today, 70 of the world’s 100 most valuable brands agree that we are the secret sauce in creating epic customer experiences. Powering millions of conversation across all non-voice channels, SimplySocial allows for superior customer service with full omni-channel context. Powered by machine learning, superior AI both for agents and customer facing, we are at the cutting edge of conversation management. Simplify360 allows you to send responses, replies, publish messages on multiple messaging platforms like WhatsApp, WeChat, Line, Viber and SMS. Simplify360’s conversation cloud is your one-stop-shop for all non-voice customer service.

About

Review monitoring and management of over 10,000 online shops and platforms. In addition to large portals such as Google, Amazon, Trustpilot and Trusted Shops, we monitor all industry-specific online shops and review sites. Monitoring of all reviews, alerts, reports, topic analysis and evaluations: Identify praise, criticism and complaints about your products and locations, react in real time and increase your sales through an active review management. All this in one tool.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes and enterprises in need of a solution to improve their operations

Audience

Marketers and anyone that wants to monitor real-time mentions about their brand

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • All reviews in one tool, usability, time efficiency, very fast, and helpful support. I appreciate the time efficiency of the tools the most since you don't have to switch tools or talk to different service providers.
  • Good overview of all our entries. Good filtering, helpful alerts and very good visualization. Super fast support.
  • Overview of all my reviews. Good dashboards and fast support. Helps us a lot to understand our customers better.

Cons

  • None at all. We have been using different other tools but none of them came close to this one in respect of functionality and user-friendliness.
  • No cons yet. Very happy with Webbosaurus at the moment.
  • I don't have any bad experiences yet. No cons for me.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Simplify360
Founded: 2009
United States
simplify360.com

Company Information

Webbosaurus
Founded: 2009
Germany
www.webbosaurus.de

Alternatives

Alternatives

AiPlex Bridge

AiPlex Bridge

AiPlex Software

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Integrations

Axis LMS
Facebook
Instagram
LINE
LinkedIn
Pinterest
ULAP SBCaaS
Viber
WeChat
WhatsApp
X (Twitter)
YouTube

Integrations

Axis LMS
Facebook
Instagram
LINE
LinkedIn
Pinterest
ULAP SBCaaS
Viber
WeChat
WhatsApp
X (Twitter)
YouTube
Claim Simplify360 and update features and information
Claim Simplify360 and update features and information
Claim Webbosaurus and update features and information
Claim Webbosaurus and update features and information