eContact

eContact

SkyCreek
+
+

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About

Its intuitive user interface makes it the fastest, user friendly and fully-featured app for everyone who needs to get most out of their contacts. Simpler finds all your duplicate contacts, duplicate phone number and duplicate email addresses in your iOS & Android address book within few seconds. With Simpler you can merge all duplicate contacts in one tap and keep your address book perfectly ordered. Simpler automatically backup your contacts and save it securely in the cloud for every single change in your address book. Create your own contacts groups and quickly send group text & emails at any time.

About

eContact currently facilitates millions of dynamic, intelligently timed and cost-suppressing multi-channel (IVR, SMS, Email) customer contacts per month for some of the largest, Fortune 500 contact operations in North America. Utilize tightly integrated IVR, email, and SMS text message capabilities to work in concert to deliver the right contact, over the right channel, to the right customer, at the right time. Dynamically ratchet up the volume of automated customer contacts to deliver within the highest probability contact windows to further maximize customer contact and action rates. Align outbound customer contact volumes to the level of customer support resources on hand, based on historical transfer rates and underlying service conditions. Incorporate individual channel preferences, customer status, and other customer variables to personalize the timing, message content, and frequency of customer contact attempts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Contacts app solution for invidivuals

Audience

Companies in need of a front-line customer contact management platform to optimize their costumer support and management operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Simpler
www.simplercontacts.com

Company Information

SkyCreek
Founded: 2003
United States
www.skycreek.com/products/econtact/

Alternatives

Contacts+

Contacts+

Gentoo Labs

Alternatives

LocalContacts

LocalContacts

OneLocal
TASKE Contact

TASKE Contact

TASKE Technology
OutreachCRM

OutreachCRM

Outreach Software
Copy2Contact

Copy2Contact

Anagram Technologies
Evercontact

Evercontact

One More Company

Categories

Contact Management Supported

Categories

Contact Management Supported

Contact Management Features

Activity Management Not Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Not Supported
Email Marketing Supported
Group Management Not Supported
Interaction Tracking Supported
Lead Management Not Supported
Prospecting Tools Not Supported
Sales Pipeline Management Supported
Search / Filter Not Supported
Segmentation Supported
Shared Contacts Not Supported
Social Media Integration Not Supported

Integrations

Dropbox Supported
Google Drive Supported

Integrations

Dropbox Not Supported
Google Drive Not Supported
Claim Simpler and update features and information
Claim Simpler and update features and information
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Claim eContact and update features and information