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About

Shout About Us is an API-first review management platform that enables software companies, marketplaces, and agencies to integrate online reputation management capabilities into their products. The platform connects with more than 80 review sites, including Google, Facebook, Yelp, Trustpilot, and TripAdvisor. Its APIs provide access to customer reviews, ratings, sentiment data, review responses, and competitive insights. Businesses can automate review requests through email, SMS, and QR codes while generating and publishing responses to customer feedback. Shout About Us also supports review removal requests, AI-powered analytics, and the collection and verification of first-party reviews. Its white-label infrastructure allows organizations to offer review management services under their own branding without developing and maintaining the underlying technology.

About

Easily create SMS & Email review or survey requests and set up smart drip campaigns to get more customer reviews and feedback. Make it easier for happy customers to leave a review by qualifying them first. Give unhappy customers a quick way to provide direct feedback to avoid a negative review. Through your review requests, customers can leave reviews on websites you specify, like Facebook, Google, Yelp or any website you add. Segment customers into happy and unhappy customers. Easily show happy customers your review websites, or collect direct customer feedback from unhappy customers and avoid negative reviews. Connect your favorite CRM software with TrueReview, sit back and let the app automatically send review requests to your customers or create new contacts in your contacts page whenever you complete a job, close a ticket, get paid for a service, or any other trigger that you select in your CRM.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS providers, software developers, online marketplaces, digital marketing agencies, reputation management companies, enterprise platforms, and multi-location business service providers seeking to integrate review monitoring, review generation, customer feedback analytics, and automated reputation management into their products

Audience

Reviewing platform for companies wanting to request reviews for any website, receive direct customer feedback and reduce negative reviews

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.50/location/month
$0.50 to $3.00 per location per month plus usage
Free Version Not Supported
Free Trial Supported

Pricing

$23 per month
Billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Shout About Us
Founded: 2012
United States
www.shoutaboutus.com

Company Information

TrueReview
Founded: 2019
United States
truereview.co

Alternatives

Alternatives

RepuClinic

RepuClinic

Donskee Technology Solutions
Pozative

Pozative

Adit

Categories

Review Management Supported

Categories

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Not Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Not Supported
White Label Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Integrations

Acuity Scheduling Not Supported
Axis LMS Not Supported
Facebook Supported
GoCanvas Not Supported
Google Supported
Google Contacts Not Supported
Google Sheets Not Supported
Housecall Pro Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
LionDesk Not Supported
Mailchimp Not Supported
ServiceTitan Not Supported
Setmore Not Supported
Simpro Not Supported
Square Payments Not Supported
Yelp Supported

Integrations

Acuity Scheduling Supported
Axis LMS Supported
Facebook Not Supported
GoCanvas Supported
Google Not Supported
Google Contacts Supported
Google Sheets Supported
Housecall Pro Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LionDesk Supported
Mailchimp Supported
ServiceTitan Supported
Setmore Supported
Simpro Supported
Square Payments Supported
Yelp Not Supported
Claim Shout About Us and update features and information
Claim Shout About Us and update features and information
Claim TrueReview and update features and information
Claim TrueReview and update features and information