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About

ShipLog is a hosted customer-feedback and release-communication tool for solo SaaS founders and small product teams. It provides a public feedback board where users can submit feature requests and vote, with status filters and optional moderation. Teams can publish a public changelog with Markdown, update categories and an RSS feed, then close the loop by changing request statuses as work ships. An embeddable JavaScript widget lets users submit feedback or browse updates inside an app; optional verified-user voting connects feedback to signed-in users. ShipLog also provides a REST API and a remote Model Context Protocol (MCP) server that compatible AI clients can use to search and summarize feedback, update item statuses, and draft or publish changelog entries. A free plan supports up to 10 feedback items and 10 changelog entries; the paid plan removes the item cap and branding for projects that need more capacity.

About

Engage customers with feature-voting. Upfeed helps companies get customer feedback with feature-voting. Accelerate growth and build the product people really want. Identify product opportunities to drive expansion revenue and keep retention high. Let your users build your next features. Collect customer feedback and feature ideas. Eliminate Trello board and guess work, share your feedback board and your users will build a real feedback. Users can upvote ideas. See which suggestions get the most votes and prioritize your roadmap more efficiently. Don't waste time building the wrong features. Automatically follow up with people when you release a feature. Keep the feedback loop going strong. We bring together everything that’s required to build a better product with customer feedback. Upfeed's products power feedback with feature-voting including a powerful dashboard that helps you make better decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small SaaS teams

Audience

Businesses looking for a software solution to collect customer feedback in order to build better products

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free plan: $0, one project, up to 10 feedback items and 10 changelog entries. Captain: $9/month per project or $90/year, with unlimited feedback and changelog entries, API and MCP access, and ShipLog branding removal. Existing accounts keep their original limits.
Free Version Supported
Free Trial Not Supported

Pricing

$14
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ShipLog
Canada
shiplog.ca

Company Information

Upfeed
Founded: 2020
France
www.upfeed.co

Alternatives

Alternatives

Categories

Customer Feedback Supported

Categories

Integrations

Cisco ACI Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Make Not Supported
Model Context Protocol (MCP) Supported
Sage CRM Not Supported
Slack Not Supported
Zapier Not Supported

Integrations

Cisco ACI Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Make Supported
Model Context Protocol (MCP) Not Supported
Sage CRM Supported
Slack Supported
Zapier Supported
Claim ShipLog and update features and information
Claim ShipLog and update features and information
Claim Upfeed and update features and information
Claim Upfeed and update features and information