ShipHero4.2 out of 5 stars |
Simple ChatSA Inc.
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ShipHero:
About
ShipHero’s Warehouse Management System simplifies eCommerce picking, packing and shipping. Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse.
We Crush it for for eCommerce Brands and 3PLs:
- Reduce mis-picks and mis-ships by 99%
- Reduce warehouse costs by 35%+
- 30% Faster Shipping
- Increase picking efficiency by 3x
- We serve more than 10% of Shopify Plus stores globally
From scaling eCommerce brands to advanced warehouses, ShipHero has the perfect WMS plan for you.
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Simple Chat:
About
Simple Chat is an AI helpdesk for Shopify stores. The AI chatbot answers live chat and email using store products, orders, policies, FAQs, custom metafields, and merchant instructions. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues until they are solved.
Staff see each conversation in one inbox inside the Shopify admin, and can take over at any time. Slack alerts tell the team about escalations. The app also sends back-in-stock alerts, manages product subscriptions, and drafts Shopify Payments chargeback responses. An optional ShipHero connection adds warehouse and fulfillment context.
Pricing is per AI resolution, with no monthly fee and no per-seat fee: $0.29 per AI-resolved conversation on the Standard plan and $0.89 on Premium, billed by Shopify. Conversations that staff handle cost nothing.
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ShipHero:
Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Simple Chat:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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ShipHero:
Audience
Ecommerce Businesses & 3PLs
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Simple Chat:
Audience
Shopify merchants that want AI customer service for live chat and email without a per-seat helpdesk subscription
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ShipHero:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Simple Chat:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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ShipHero:
API
Offers API
Not Supported
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Simple Chat:
API
Offers API
Not Supported
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ShipHero:
Screenshots and Videos |
Simple Chat:
Screenshots and VideosNo images available
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ShipHero:
Pricing
Quoted
Please contact us to request a personalized demo & quote.
Free Version
Not Supported
Free Trial
Not Supported
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Simple Chat:
Pricing
$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Version
Supported
Free Trial
Not Supported
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ShipHero:
Reviews/
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Simple Chat:
Reviews/
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ShipHero:
Pros from Real UsersPros
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ShipHero:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Simple Chat:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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ShipHero:
Company InformationShipHero
Founded: 2013
United States
shiphero.com
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Simple Chat:
Company InformationSA Inc.
Founded: 2017
Canada
simple-chat.com
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ShipHero:
Alternatives |
Simple Chat:
Alternatives |
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ShipHero:
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Simple Chat:
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Simple Chat:
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ShipHero:
Categories |
Simple Chat:
Categories |
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ShipHero:
Inventory Management Features
Alerts/Notifications
Supported
Barcoding / RFID
Supported
Forecasting
Supported
Inventory Optimization
Supported
Kitting
Supported
Manufacturing Inventory Management
Supported
Mobile Access
Supported
Multi-Channel Management
Supported
Product Identification
Supported
Reorder Management
Supported
Reporting/Analytics
Supported
Retail Inventory Management
Supported
Supplier Management
Supported
Warehouse Management
Supported
Order Fulfillment Features
Choose Shipping Service
Supported
eCommerce Integration
Supported
Global Shipping
Supported
Inventory Management
Supported
Multi-Channel Support
Supported
Order Management
Supported
Production Logistics
Supported
Recycling
Supported
Returns Management
Supported
Supply Chain Management
Supported
Warehouse Management Features
3PL Management
Supported
Barcoding / RFID
Supported
Category Customization
Supported
Channel Management
Supported
Demand Planning
Supported
Inventory Management
Supported
Location Control
Supported
Order Management
Supported
Purchasing
Supported
Quality Control
Supported
Receiving / Putaway Management
Supported
Returns Management
Supported
Shipping Management
Supported
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ShipHero:
Integrations
Shopify
Supported
APIWORX
Supported
ChannelAdvisor
Supported
Enzy
Supported
Extensiv Integration Manager
Supported
FlavorCloud
Supported
Flowspace
Supported
FreightPOP
Supported
GetReviews.ai
Supported
GoodDay
Supported
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Simple Chat:
Integrations
Shopify
Supported
APIWORX
Not Supported
ChannelAdvisor
Not Supported
Enzy
Not Supported
Extensiv Integration Manager
Not Supported
FlavorCloud
Not Supported
Flowspace
Not Supported
FreightPOP
Not Supported
GetReviews.ai
Not Supported
GoodDay
Not Supported
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Simple Chat:
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