Verint Speech AnalyticsVerint
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About
SheerID helps organizations create instant trust in the digital world. As a trusted eligibility verification solutions company, SheerID makes it possible for companies to instantly verify target customers, mitigate fraud, and improve the user experience. SheerID leverages authoritative, real-time data to give you the most comprehensive and accurate results. The company’s robust digital verification platform identifies and verifies students, military, teachers, and other customer segments in-store, online, and/or via mobile. SheerID is committed to providing data transparency, privacy, and security so you can use our services with confidence. This page is an overview of ways in which SheerID strives to meet this commitment. SheerID verifies millions of consumers every year for personalized offers from hundreds of leading brands. Earning your trust is a responsibility we take seriously.
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About
Speech analytics solution to help businesses extract valuable insights from phone calls. Speech Analytics: lower costs and improve CX. Transcribe and analyze millions of calls to discover customer insights and improve contact center performance in the cloud. Nothing can tell you more about your business than analyzing your customer calls. Call recordings are a gold mine of rich insights about customer satisfaction, customer churn, competitive intelligence, service issues, agent performance and campaign effectiveness. However, the sheer volume of phone calls exceeds the contact center’s ability to manually review and analyze them. Manual review can process only a fraction of calls using unsophisticated analysis, there has to be a better way. Verint Speech Analytics can transcribe and analyze 100 percent of your recorded calls to help surface valuable intelligence. At Verint, we use our unparalleled experience and expertise to continually drive innovation and improve accuracy.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses searching for a solution to improve their services and increase sales
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Audience
Companies that need an speech analysis solution to transcribe and analyze millions of customers calls
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSheerID
Founded: 2011
United States
Sheerid.com
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Company InformationVerint
Founded: 1994
United States
www.verint.com/speech-analytics/
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Categories |
Categories |
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Speech Analytics Features
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
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