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About

SheerID helps organizations create instant trust in the digital world. As a trusted eligibility verification solutions company, SheerID makes it possible for companies to instantly verify target customers, mitigate fraud, and improve the user experience. SheerID leverages authoritative, real-time data to give you the most comprehensive and accurate results. The company’s robust digital verification platform identifies and verifies students, military, teachers, and other customer segments in-store, online, and/or via mobile. SheerID is committed to providing data transparency, privacy, and security so you can use our services with confidence. This page is an overview of ways in which SheerID strives to meet this commitment. SheerID verifies millions of consumers every year for personalized offers from hundreds of leading brands. Earning your trust is a responsibility we take seriously.

About

Speech analytics solution to help businesses extract valuable insights from phone calls. Speech Analytics: lower costs and improve CX. Transcribe and analyze millions of calls to discover customer insights and improve contact center performance in the cloud. Nothing can tell you more about your business than analyzing your customer calls. Call recordings are a gold mine of rich insights about customer satisfaction, customer churn, competitive intelligence, service issues, agent performance and campaign effectiveness. However, the sheer volume of phone calls exceeds the contact center’s ability to manually review and analyze them. Manual review can process only a fraction of calls using unsophisticated analysis, there has to be a better way. Verint Speech Analytics can transcribe and analyze 100 percent of your recorded calls to help surface valuable intelligence. At Verint, we use our unparalleled experience and expertise to continually drive innovation and improve accuracy.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a solution to improve their services and increase sales

Audience

Companies that need an speech analysis solution to transcribe and analyze millions of customers calls

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SheerID
Founded: 2011
United States
Sheerid.com

Company Information

Verint
Founded: 1994
United States
www.verint.com/speech-analytics/

Alternatives

Alternatives

Inspeech

Inspeech

Inconcert

Categories

Categories

Speech Analytics Features

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Integrations

Airside
Aspireship
Extole
Mobile2CRM

Integrations

Airside
Aspireship
Extole
Mobile2CRM
Claim SheerID and update features and information
Claim SheerID and update features and information
Claim Verint Speech Analytics and update features and information
Claim Verint Speech Analytics and update features and information