Thunai EdgeThunai
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Related Products
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Shadow:
About
Shadow is the ultimate AI-powered meeting assistant designed to streamline your workflow. It works locally on your device, capturing meeting discussions and turning them into clear summaries, actionable tasks, and follow-ups—all without joining your calls as a participant. Whether you're leading a team or juggling multiple projects, Shadow automates the post-meeting process, saving you time and keeping you effortlessly organized. With customizable templates, intelligent insights, and unmatched privacy, Shadow transforms the way you manage meetings and tasks.
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Thunai Edge:
About
Thunai Edge is a desktop conversation-intelligence and workflow assistant for contact-center and customer-facing teams. The Windows and Mac app captures phone and meeting audio from the desktop without a bot joining, transcribes conversations, and prepares notes and follow-up actions. Screenkick links conversation context with on-screen activity to document how agents resolve issues. Teams can run supported AI tasks locally, connect cloud models with their own OpenAI, Anthropic, or Gemini API keys, or combine local and cloud processing. Edge Actions can prepare meeting briefs, send minutes, and update CRM workflows through MCP-based actions. Edge Intelligence turns captured work into reusable knowledge and repeatable workflows. The product serves customer support, sales, healthcare, product, and operations teams seeking to reduce manual after-call work and capture operational know-how.
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Shadow:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Thunai Edge:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Shadow:
Audience
It is perfect everyone from solopreneurs to large teams
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Thunai Edge:
Audience
Mid-sized and enterprise contact centers with 20+ support agents, especially teams using Salesforce, Zendesk, Freshdesk or ServiceNow. Designed for frontline support agents, contact center managers and QA leaders who need bot-free call recording, on-device transcription, screen activity intelligence, real-time agent guidance and automated after-call workflows. Also suitable for healthcare, sales, product and operations teams.
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Shadow:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Thunai Edge:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Shadow:
API
Offers API
Not Supported
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Thunai Edge:
API
Offers API
Supported
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Shadow:
Screenshots and VideosNo images available
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Thunai Edge:
Screenshots and VideosNo images available
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Shadow:
Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Thunai Edge:
Pricing
$10/user/month
Free to install. Premium features are included during a trial. Paid plans start at $10/user/month.
Free Version
Not Supported
Free Trial
Supported
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Shadow:
Reviews/
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Thunai Edge:
Reviews/
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Shadow:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Thunai Edge:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Shadow:
Company InformationShadow
Founded: 2022
United States
www.shadow.do/
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Thunai Edge:
Company InformationThunai
Founded: 2025
United States
www.thunai.ai/edge
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Shadow:
Alternatives |
Thunai Edge:
Alternatives |
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Shadow:
Categories |
Thunai Edge:
Categories |
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Shadow:
Integrations
Anthropic
Not Supported
Gemini
Not Supported
Model Context Protocol (MCP)
Not Supported
OpenAI
Not Supported
Thunai
Not Supported
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Thunai Edge:
Integrations
Anthropic
Supported
Gemini
Supported
Model Context Protocol (MCP)
Supported
OpenAI
Supported
Thunai
Supported
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Shadow:
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Thunai Edge:
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