Thunai Edge

Thunai Edge

Thunai
Shadow Thunai Edge

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Shadow:

About

Shadow is the ultimate AI-powered meeting assistant designed to streamline your workflow. It works locally on your device, capturing meeting discussions and turning them into clear summaries, actionable tasks, and follow-ups—all without joining your calls as a participant. Whether you're leading a team or juggling multiple projects, Shadow automates the post-meeting process, saving you time and keeping you effortlessly organized. With customizable templates, intelligent insights, and unmatched privacy, Shadow transforms the way you manage meetings and tasks.
Thunai Edge:

About

Thunai Edge is a desktop conversation-intelligence and workflow assistant for contact-center and customer-facing teams. The Windows and Mac app captures phone and meeting audio from the desktop without a bot joining, transcribes conversations, and prepares notes and follow-up actions. Screenkick links conversation context with on-screen activity to document how agents resolve issues. Teams can run supported AI tasks locally, connect cloud models with their own OpenAI, Anthropic, or Gemini API keys, or combine local and cloud processing. Edge Actions can prepare meeting briefs, send minutes, and update CRM workflows through MCP-based actions. Edge Intelligence turns captured work into reusable knowledge and repeatable workflows. The product serves customer support, sales, healthcare, product, and operations teams seeking to reduce manual after-call work and capture operational know-how.
Shadow:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Thunai Edge:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Shadow:

Audience

It is perfect everyone from solopreneurs to large teams
Thunai Edge:

Audience

Mid-sized and enterprise contact centers with 20+ support agents, especially teams using Salesforce, Zendesk, Freshdesk or ServiceNow. Designed for frontline support agents, contact center managers and QA leaders who need bot-free call recording, on-device transcription, screen activity intelligence, real-time agent guidance and automated after-call workflows. Also suitable for healthcare, sales, product and operations teams.
Shadow:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
Thunai Edge:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Shadow:

API

Offers API Not Supported
Thunai Edge:

API

Offers API Supported
Shadow:

Screenshots and Videos

No images available
Thunai Edge:

Screenshots and Videos

No images available
Shadow:

Pricing

No information available.
Free Version Supported
Free Trial Supported
Thunai Edge:

Pricing

$10/user/month
Free to install. Premium features are included during a trial. Paid plans start at $10/user/month.
Free Version Not Supported
Free Trial Supported
Shadow:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Thunai Edge:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Shadow:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Thunai Edge:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Shadow:

Company Information

Shadow
Founded: 2022
United States
www.shadow.do/
Thunai Edge:

Company Information

Thunai
Founded: 2025
United States
www.thunai.ai/edge
Shadow:

Alternatives

Thunai Edge:

Alternatives

Fathom

Fathom

Fathom.ai
5.0 out of 5 stars
Shadow:
Thunai Edge:
Fireflies.ai

Fireflies.ai

Fireflies
4.5 out of 5 stars
Shadow:
Thunai Edge:
Chorus by ZoomInfo

Chorus by ZoomInfo

ZoomInfo
5.0 out of 5 stars
Shadow:
Thunai Edge:
Gong

Gong

Gong.io
4.5 out of 5 stars
Shadow:
Thunai Edge:
Otter.ai

Otter.ai

3.0 out of 5 stars
Shadow:

Categories

Thunai Edge:

Categories

Shadow:

Integrations

Anthropic Not Supported
Gemini Not Supported
Model Context Protocol (MCP) Not Supported
OpenAI Not Supported
Thunai Not Supported
Thunai Edge:

Integrations

Anthropic Supported
Gemini Supported
Model Context Protocol (MCP) Supported
OpenAI Supported
Thunai Supported
Shadow:
Claim Shadow and update features and information
Claim Shadow and update features and information
Thunai Edge:
Claim Thunai Edge and update features and information
Claim Thunai Edge and update features and information