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About

SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where customers are getting stuck and dropping off, and what conversion opportunities are being missed. The insights generated by the platform serve as a fast track to improving the entire user experience with data-backed conversion rate optimization. SessionStackAI and our proprietary machine-learning models are the ideal partners for all e-commerce decision makers who are laser-focused on revenue. SessionStackAI blends qualitative and quantitative user data to provide the full picture of any website or mobile app interaction. The platform’s auto-capture capabilities and retroactive data history help ensure that there are no gaps in the analysis, identifying any friction points or new conversion opportunities as you go.

About

Optimize your website and customer experience. UserReplay helps you pinpoint where customers are struggling and resolve issues fast. An integrated customer experience platform powered by machine learning. Replay sessions in high quality and see a huge amount of information about every session. Flexible, realtime data dashboards tailored to each team's workflow. Machine learning powered segments group together your most important sessions. UserReplay’s intelligent segments and dashboards help you discover the issues which are costing you revenue, automatically. Empower and alert every single member of your digital teams with personalized and realtime revenue-at-risk alerts on their platform of choice. When conversion drops on mobile devices, alert your CRO and marketing teams. When new broken links are identified alert your category manager and development teams. When your personalized CX Score decreases alert your Head of Ecommerce, and Customer Service teams.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

E-commerce businesses seeking a solution to improve their customers' experience and optimize conversion rates

Audience

Companies that want to optimize their website and user experience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Upon request
We provide custom pricing options to better reflect our customers' needs and expectations.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

SessionStack
Founded: 2016
Bulgaria
www.sessionstack.com

Company Information

UserReplay
Founded: 2009
United States
userreplay.com

Alternatives

Alternatives

Heap

Heap

Contentsquare

Categories

AI eCommerce Supported
Co-Browsing Supported
Digital Analytics Supported
Product Analytics Supported
Session Replay Supported

Categories

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Supported

Integrations

Google Analytics Supported
Boostopia Not Supported
Bugsnag Supported
ClickSend Not Supported
ComplianceBoard Not Supported
Drift Supported
Freshdesk Supported
Heap Supported
Intercom Supported
Jira Not Supported
Microsoft Teams Not Supported
Mixpanel Supported
Raygun Supported
Rollbar Supported
Sentry Supported
Slack Not Supported
Trello Not Supported
Zapier Not Supported
Zendesk Supported

Integrations

Google Analytics Supported
Boostopia Supported
Bugsnag Not Supported
ClickSend Supported
ComplianceBoard Supported
Drift Not Supported
Freshdesk Not Supported
Heap Not Supported
Intercom Not Supported
Jira Supported
Microsoft Teams Supported
Mixpanel Not Supported
Raygun Not Supported
Rollbar Not Supported
Sentry Not Supported
Slack Supported
Trello Supported
Zapier Supported
Zendesk Not Supported
Claim SessionStack and update features and information
Claim SessionStack and update features and information
Claim UserReplay and update features and information
Claim UserReplay and update features and information