SessionM

SessionM

Mastercard
TrueLoyal

TrueLoyal

5.0 out of 5 stars
SessionM TrueLoyal

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SessionM:

About

SessionM's customer engagement and loyalty platform powers personalized and rewarding experiences for the world's largest brands, specializing in Restaurants, Retail, Consumer Goods and Travel. Craft a differentiated loyalty experience to drive high value customer behaviors while gaining valuable information on customer analytics and preferences. Flexible functionality enables the creation of unique loyalty programs and personalized experiences. Win critical moments by responding to customer signals at any time, across any channel. Fusing machine-learning, real-time decisioning with an ability to engage with customers across any channel to deliver smarter customer interactions and engagements. SessionM’s technology gathers real-time and batched first party data across multiple channels to build a database of individual 360-degree customer profiles that become actionable to all systems.
TrueLoyal:

About

TrueLoyal is an AI-powered loyalty platform built for multi-channel consumer brands that want to increase retention and lifetime value. It helps businesses design, launch, and optimize loyalty programs that connect seamlessly across online, offline, and distributor channels. With features like receipt scanning, gamification, predictive consumer insights, and personalized engagement, it ensures brands can build long-term customer advocacy. TrueLoyal integrates with existing systems through pre-built connectors and an open API, making it easy to connect with eCommerce, POS, and marketing platforms. Brands across industries such as automotive, beauty, food, and retail have reported dramatic increases in customer retention and repeat revenue. Backed by proven case studies, TrueLoyal positions itself as the central hub for customer retention strategies.
SessionM:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
TrueLoyal:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
SessionM:

Audience

Restaurants and businesses in need of a complete restaurant operating system solution
TrueLoyal:

Audience

TrueLoyal is designed for consumer brands that want to unify customer engagement, increase retention, and drive long-term growth through AI-powered loyalty programs
SessionM:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported
TrueLoyal:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
SessionM:

API

Offers API Not Supported
TrueLoyal:

API

Offers API Supported
SessionM:

Screenshots and Videos

TrueLoyal:

Screenshots and Videos

SessionM:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
TrueLoyal:

Pricing

TrueLoyal offers easy to use robust solutions for SMB & Enterprise customers. Pricing is pay-as-you-grow. Contact us for more details.
Free Version Not Supported
Free Trial Not Supported
SessionM:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
TrueLoyal:

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5
TrueLoyal:

Pros & Cons from Real Users

Pros

  • The Zinrelo program makes implementation a breeze. It's intuitive and and allows you to get started quickly. Once active the program took off! We grew our membership to substantial numbers in the first month. We are really impressed with the performance.
  • Since using Zinrelo we have increased our AOV, and had more repeat customers without needing to advertise outside of our website.
  • Zinrelo has encouraged our customers to sign up, create their account, and frequent our website.
  • Easy of use. The support we get from Justin is above and beyond what we expected. Setup was easy to complete with help from the Zinrelo team.
  • This is a great platform that helps you create a rewards program based on relevant data and the support is extremely helpful.

Cons

  • Not much to complain about. It performs as promised.
  • Some options aren't immediately apparent within the interface.
  • Nothing as such and we are very pleased with the overall experience we had so far.
  • I don't have any at this time. Everything is running smoothly.
  • I don't think I have one right now as I am satisfied.
SessionM:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
TrueLoyal:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
SessionM:

Company Information

Mastercard
United States
www.sessionm.com
TrueLoyal:

Company Information

TrueLoyal
Founded: 2010
United States
trueloyal.com
SessionM:

Alternatives

StackAdapt

StackAdapt

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TrueLoyal:

Alternatives

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SessionM:
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TrueLoyal:
White Label Loyalty

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TrueLoyal:
SessionM:
Kangaroo Rewards

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TrueLoyal:
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Preferred Patron Loyalty

Preferred Patron Loyalty

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TrueLoyal:
Kangaroo Rewards

Kangaroo Rewards

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SessionM:

Categories

TrueLoyal:

Categories

Customer Loyalty Supported
Loyalty Management Supported
Referral Supported
SessionM:

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported
TrueLoyal:

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Supported
Channel Attribution Not Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Not Supported
ROI Tracking Not Supported
Social Media Metrics Not Supported
Website Analytics Not Supported

Referral Features

Affiliate Marketing Not Supported
Campaign Management Supported
Contact Management Not Supported
Employee Referral Management Not Supported
Feedback Management Not Supported
Lead Engagement Not Supported
Loyalty Program Supported
Referral Tracking Not Supported
Rewards Management Supported
SessionM:

Integrations

Bazaarvoice Not Supported
BigCommerce Not Supported
Clover Not Supported
Extole Supported
Klaviyo Not Supported
Magento Not Supported
NetSuite Not Supported
Olo Supported
PowerReviews Not Supported
PrestaShop Not Supported
Salesforce Not Supported
Shift4Shop Not Supported
Shopgate Not Supported
Shopify Plus Not Supported
Stackreaction Not Supported
Trustpilot Not Supported
WooCommerce Not Supported
WordPress Not Supported
Yotpo Not Supported
TrueLoyal:

Integrations

Bazaarvoice Supported
BigCommerce Supported
Clover Supported
Extole Not Supported
Klaviyo Supported
Magento Supported
NetSuite Supported
Olo Not Supported
PowerReviews Supported
PrestaShop Supported
Salesforce Supported
Shift4Shop Supported
Shopgate Supported
Shopify Plus Supported
Stackreaction Supported
Trustpilot Supported
WooCommerce Supported
WordPress Supported
Yotpo Supported
SessionM:
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Claim SessionM and update features and information
TrueLoyal:
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Claim TrueLoyal and update features and information