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About

ServiceSkills is a robust eLearning solution that delivers a curated collection of soft skills training courses designed to improve the way your staff perform. This platform offers hundreds of customer service training, team building, management development and respectful workplace eLearning modules, supported by quizzes, answer feedback and key point reminders. A dynamic admin management system empowers supervisors to assign courses, monitor progress & recognize performance gaps. Request a demo code to help your organization. Your team members want to do their very best at work. But world-class “people skills” don’t evolve naturally. ServiceSkills equips your team with a broad spectrum of soft skills including customer service training, customer success, business writing, online meeting conduct, workplace respect, team building, email etiquette, conflict resolution, internal customer relations, basic selling skills, ethics, diversity, harassment, bullying, mentoring, etc.

About

Skillrater is an anytime-feedback tool that helps people get rapid advice and appreciation while showcasing their strengths and ability to improve through dialogue and peer coaching. After completing an activity, an employee requests a rating. A ratings request may be sent to a supervisor, peer, client, customer or any/all of the above. It takes just a few seconds to make an online feedback request and just a few seconds to provide the requested rating. Skillrater feedback is provided in the form of simple one-to-five ratings on day-to-day activities and skills. Supervisors identify the skills needed to excel at specific activities, and those skills became the criteria for the numeric ratings. Thus, the feedback Skillrater generates is not “all over the charts,” but is carefully aligned to business strategy and goals. Along with metric-based ratings, Skillrater provides a familiar social network environment in which qualitative communication can also be exchanged.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

An eLearning solution that delivers a curated collection of soft skills training courses

Audience

Companies searching for a solution to give their people feedback and validation

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$2990.00/year
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ServiceSkills
United States
www.serviceskills.com

Company Information

Skillrater
Founded: 2009
United States
www.skillrater.com

Alternatives

learnTrac

learnTrac

Your Safety Partners

Alternatives

Karma Notes

Karma Notes

Salto Dee Fe
Mettl 360View

Mettl 360View

Mercer | Mettl
Intellek Learn

Intellek Learn

Intellek

Categories

Categories

Course Authoring Features

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Performance Management Features

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Integrations

No info available.

Integrations

No info available.
Claim ServiceSkills and update features and information
Claim ServiceSkills and update features and information
Claim Skillrater and update features and information
Claim Skillrater and update features and information