Related Products
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About
ServiceSkills is a robust eLearning solution that delivers a curated collection of soft skills training courses designed to improve the way your staff perform. This platform offers hundreds of customer service training, team building, management development and respectful workplace eLearning modules, supported by quizzes, answer feedback and key point reminders. A dynamic admin management system empowers supervisors to assign courses, monitor progress & recognize performance gaps. Request a demo code to help your organization. Your team members want to do their very best at work. But world-class “people skills” don’t evolve naturally. ServiceSkills equips your team with a broad spectrum of soft skills including customer service training, customer success, business writing, online meeting conduct, workplace respect, team building, email etiquette, conflict resolution, internal customer relations, basic selling skills, ethics, diversity, harassment, bullying, mentoring, etc.
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About
Skillrater is an anytime-feedback tool that helps people get rapid advice and appreciation while showcasing their strengths and ability to improve through dialogue and peer coaching. After completing an activity, an employee requests a rating. A ratings request may be sent to a supervisor, peer, client, customer or any/all of the above. It takes just a few seconds to make an online feedback request and just a few seconds to provide the requested rating. Skillrater feedback is provided in the form of simple one-to-five ratings on day-to-day activities and skills. Supervisors identify the skills needed to excel at specific activities, and those skills became the criteria for the numeric ratings. Thus, the feedback Skillrater generates is not “all over the charts,” but is carefully aligned to business strategy and goals. Along with metric-based ratings, Skillrater provides a familiar social network environment in which qualitative communication can also be exchanged.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
An eLearning solution that delivers a curated collection of soft skills training courses
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Audience
Companies searching for a solution to give their people feedback and validation
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$2990.00/year
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationServiceSkills
United States
www.serviceskills.com
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Company InformationSkillrater
Founded: 2009
United States
www.skillrater.com
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Categories |
Categories |
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Course Authoring Features
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Training Features
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
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Performance Management Features
360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures
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Integrations
No info available.
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Integrations
No info available.
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