Audience
An eLearning solution that delivers a curated collection of soft skills training courses
About ServiceSkills
ServiceSkills is a robust eLearning solution that delivers a curated collection of soft skills training courses designed to improve the way your staff perform. This platform offers hundreds of customer service training, team building, management development and respectful workplace eLearning modules, supported by quizzes, answer feedback and key point reminders. A dynamic admin management system empowers supervisors to assign courses, monitor progress & recognize performance gaps. Request a demo code to help your organization. Your team members want to do their very best at work. But world-class “people skills” don’t evolve naturally. ServiceSkills equips your team with a broad spectrum of soft skills including customer service training, customer success, business writing, online meeting conduct, workplace respect, team building, email etiquette, conflict resolution, internal customer relations, basic selling skills, ethics, diversity, harassment, bullying, mentoring, etc.
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Pricing
Starting Price:
$2990.00/year
Pricing Details:
Price is for up to 20 users.
Integrations
No integrations listed.
Company Information
ServiceSkills
United States
www.serviceskills.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
ServiceSkills Product Features
Course Authoring
Content Import / Export
Not Supported
Course Publishing
Not Supported
Gamification
Not Supported
Instructor-Led Courses
Not Supported
Interactive Content
Not Supported
PowerPoint Conversion
Not Supported
Self-Paced Courses
Not Supported
Storyboarding
Not Supported
Template Management
Not Supported
Test / Quiz Creation
Not Supported
Video Management
Not Supported
Customer Service
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Training
Certification Management
Supported
Academic / Education
Not Supported
Asynchronous Learning
Not Supported
Blended Learning
Not Supported
Built-In Course Authoring
Not Supported
Built-in LMS
Not Supported
Corporate / Business
Not Supported
Learner Portal
Not Supported
Mobile Learning
Not Supported
Simulation
Not Supported
Synchronous Learning
Not Supported
Training Companies
Not Supported
eCommerce
Not Supported
