Audience

An eLearning solution that delivers a curated collection of soft skills training courses

About ServiceSkills

ServiceSkills is a robust eLearning solution that delivers a curated collection of soft skills training courses designed to improve the way your staff perform. This platform offers hundreds of customer service training, team building, management development and respectful workplace eLearning modules, supported by quizzes, answer feedback and key point reminders. A dynamic admin management system empowers supervisors to assign courses, monitor progress & recognize performance gaps. Request a demo code to help your organization. Your team members want to do their very best at work. But world-class “people skills” don’t evolve naturally. ServiceSkills equips your team with a broad spectrum of soft skills including customer service training, customer success, business writing, online meeting conduct, workplace respect, team building, email etiquette, conflict resolution, internal customer relations, basic selling skills, ethics, diversity, harassment, bullying, mentoring, etc.

Pricing

Starting Price:
$2990.00/year
Pricing Details:
Price is for up to 20 users.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

ServiceSkills
United States
www.serviceskills.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud

ServiceSkills Frequently Asked Questions

Q: What kinds of users and organization types does ServiceSkills work with?
Q: What languages does ServiceSkills support in their product?
Q: How much does ServiceSkills cost?

ServiceSkills Product Features

Course Authoring

Content Import / Export Not Supported
Course Publishing Not Supported
Gamification Not Supported
Instructor-Led Courses Not Supported
Interactive Content Not Supported
PowerPoint Conversion Not Supported
Self-Paced Courses Not Supported
Storyboarding Not Supported
Template Management Not Supported
Test / Quiz Creation Not Supported
Video Management Not Supported

Customer Service

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Training

Certification Management Supported
Academic / Education Not Supported
Asynchronous Learning Not Supported
Blended Learning Not Supported
Built-In Course Authoring Not Supported
Built-in LMS Not Supported
Corporate / Business Not Supported
Learner Portal Not Supported
Mobile Learning Not Supported
Simulation Not Supported
Synchronous Learning Not Supported
Training Companies Not Supported
eCommerce Not Supported

ServiceSkills Additional Categories