ServiceONESII Concatel
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SymphonyAI ApexSymphonyAI
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Related Products
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About
ServiceONE is the most complete business management software on the market and offers specific solutions for the six major business areas that, according to Gartner, must meet an ESM solution. The Enterprise Service Manager ServiceONE applies the principles of ITSM to the entire company, creating custom workflows and automating processes. Reduce costs, improve customer service and increase your business productivity by providing intelligence management of your business resources with ServiceONE ESM. Align all business units and intelligently manage the services, assets and spaces of your company. Achieve improvements in your business performance by digitizing and automating your workflows. Use updated data to make strategic decisions and increase the effectiveness in the internal control of your company. Increase of end users satisfaction thanks to greater responsiveness and optimization of business processes.
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About
AI-powered IT and enterprise workflows. Launch services quickly, boost productivity, and delight users by redefining ITSM/ESM with predictive and generative AI. Streamline processes, reduce complexity, drive collaboration across your enterprise and increase velocity to business. Enhance enterprise productivity by leveraging predictive and generative AI, automation, and low-code and no-code administration. Improve satisfaction by delivering a compelling, omnichannel user experience to your employees, partners, and customers. Resolve service requests up to 50% faster via agile ITSM/ESM capabilities in a centralized, lightweight platform powered by generative and predictive AI. Launch and manage services quickly and accelerate deployments with low-code/no-code capabilities. Eliminate manual processes and automate service needs with scalable solutions for teams of all sizes.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses searching for a solution for creating custom workflows and automating processes
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Audience
Companies interested in a powerful AI-powered ITSM/ESM platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSII Concatel
Founded: 1998
Spain
www.serviceone.es/en
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Company InformationSymphonyAI
Founded: 2017
United States
www.symphonyai.com/itsm/apex-platform/
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Categories |
Categories |
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Facility Management Features
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
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Integrations
Amazon Web Services (AWS)
BMC Helix ITSM
Entellio
Jira
Microsoft Dynamics 365
Microsoft Intune
NorthStar Navigator
ServiceNow
Tata Communications
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Integrations
Amazon Web Services (AWS)
BMC Helix ITSM
Entellio
Jira
Microsoft Dynamics 365
Microsoft Intune
NorthStar Navigator
ServiceNow
Tata Communications
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