ServiceONE

ServiceONE

SII Concatel
SymphonyAI Apex

SymphonyAI Apex

SymphonyAI
+
+

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About

ServiceONE is the most complete business management software on the market and offers specific solutions for the six major business areas that, according to Gartner, must meet an ESM solution. The Enterprise Service Manager ServiceONE applies the principles of ITSM to the entire company, creating custom workflows and automating processes. Reduce costs, improve customer service and increase your business productivity by providing intelligence management of your business resources with ServiceONE ESM. Align all business units and intelligently manage the services, assets and spaces of your company. Achieve improvements in your business performance by digitizing and automating your workflows. Use updated data to make strategic decisions and increase the effectiveness in the internal control of your company. Increase of end users satisfaction thanks to greater responsiveness and optimization of business processes.

About

AI-powered IT and enterprise workflows. Launch services quickly, boost productivity, and delight users by redefining ITSM/ESM with predictive and generative AI. Streamline processes, reduce complexity, drive collaboration across your enterprise and increase velocity to business. Enhance enterprise productivity by leveraging predictive and generative AI, automation, and low-code and no-code administration. Improve satisfaction by delivering a compelling, omnichannel user experience to your employees, partners, and customers. Resolve service requests up to 50% faster via agile ITSM/ESM capabilities in a centralized, lightweight platform powered by generative and predictive AI. Launch and manage services quickly and accelerate deployments with low-code/no-code capabilities. Eliminate manual processes and automate service needs with scalable solutions for teams of all sizes.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a solution for creating custom workflows and automating processes

Audience

Companies interested in a powerful AI-powered ITSM/ESM platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SII Concatel
Founded: 1998
Spain
www.serviceone.es/en

Company Information

SymphonyAI
Founded: 2017
United States
www.symphonyai.com/itsm/apex-platform/

Alternatives

TeamDynamix ESM

TeamDynamix ESM

TeamDynamix

Alternatives

Rosmiman IWMS

Rosmiman IWMS

Rosmiman Software
SysAid

SysAid

SysAid Technologies
iET ITSM

iET ITSM

iET Solutions
Freshservice

Freshservice

Freshworks
Virima

Virima

Virima Inc.

Categories

Categories

Facility Management Features

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Integrations

Amazon Web Services (AWS)
BMC Helix ITSM
Entellio
Jira
Microsoft Dynamics 365
Microsoft Intune
NorthStar Navigator
ServiceNow
Tata Communications

Integrations

Amazon Web Services (AWS)
BMC Helix ITSM
Entellio
Jira
Microsoft Dynamics 365
Microsoft Intune
NorthStar Navigator
ServiceNow
Tata Communications
Claim ServiceONE and update features and information
Claim ServiceONE and update features and information
Claim SymphonyAI Apex and update features and information
Claim SymphonyAI Apex and update features and information