ServiceMonster

ServiceMonster

Principal Focus
ServiceMonster Trades Operator

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ServiceMonster:

About

From scheduling jobs & managing work orders to invoicing customers & automating follow-up marketing, we've got you covered. Schedule jobs, take notes, create invoices, take payments, and manage your technicians and their routes. Business management simplified. With a focus on client retention, ServiceMonster's automated marketing tools will keep you top-of-mind with your customers. With the power of our mobile app, you can run your entire business from a phone or tablet. No more paper. No more mess. From single owner-operators to regional fleets, ServiceMonster provides simplicity and control over your technicians and your schedule. ServiceMonster lets you know what steps to take before, during, and after a job. Collect customer signatures & apply payments from your phone. The power of your data in your hands. With our in-depth reporting & KPI dashboards, you always know what's going on in your business.
Trades Operator:

About

Trades Operator is cloud software for home-service contractors, HVAC, plumbing, electrical, and cleaning shops. It brings customer calls and marketing together with field work and job finances in one place. Business phone numbers are built in. Calls are transcribed and summarized, matched to the customer, and credited to the ad that rang. Missed calls can get a text back. Schedule by technician skill on a drag-and-drop board, send estimates customers sign online, take card, ACH or Klarna payments, and keep books that follow the jobs. Operator, our AI assistant, answers questions in plain words from your own records and drafts next steps. Money always waits for your yes. We're not priced per user, so the whole crew gets a login. Switching is free. We import via Housecall Pro's API (requires the HCP MAX plan), and from QuickBooks Online, Thryv files, or spreadsheet exports.
ServiceMonster:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Trades Operator:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
ServiceMonster:

Audience

Companies seeking a solution to strengthen their service business
Trades Operator:

Audience

Owners of HVAC, plumbing and electrical shops who want calls, jobs, payments and books in one place
ServiceMonster:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Trades Operator:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
ServiceMonster:

API

Offers API Not Supported
Trades Operator:

API

Offers API Not Supported
ServiceMonster:

Screenshots and Videos

Trades Operator:

Screenshots and Videos

ServiceMonster:

Pricing

$80 per month
Free Version Not Supported
Free Trial Supported
Trades Operator:

Pricing

Contact for pricing
Discussed during a demo.
Free Version Not Supported
Free Trial Not Supported
ServiceMonster:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Trades Operator:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ServiceMonster:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Trades Operator:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
ServiceMonster:

Company Information

Principal Focus
Founded: 2003
United States
www.servicemonster.net
Trades Operator:

Company Information

Trades Operator
Founded: 2026
United States
tradesoperator.com
ServiceMonster:

Alternatives

WorkWell

WorkWell

WorkWell Software
Trades Operator:

Alternatives

ServiceMonster:
Trades Operator:
Deepsel

Deepsel

Deepsel Inc.
ServiceMonster:
Uleadz

Uleadz

5.0 out of 5 stars
Trades Operator:
Housecall Pro

Housecall Pro

4.9 out of 5 stars
ServiceMonster:
SmartServ

SmartServ

1.0 out of 5 stars
Trades Operator:
ServiceMonster:
WEX Field Service Management

WEX Field Service Management

4.6 out of 5 stars
Trades Operator:
Doing Work

Doing Work

Doing Work LLC
ServiceMonster:

Categories

Trades Operator:

Categories

ServiceMonster:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
Trades Operator:

Tradesman Job Management Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
For Builders Not Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Not Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Not Supported
ServiceMonster:

Integrations

FittleBug Supported
Google Ads Not Supported
Hatch Supported
Klarna Not Supported
Meta Ads Not Supported
NiceJob Supported
Plaid Not Supported
QuickBooks Online Not Supported
Quickwork Supported
Stripe Not Supported
Trades Operator:

Integrations

FittleBug Not Supported
Google Ads Supported
Hatch Not Supported
Klarna Supported
Meta Ads Supported
NiceJob Not Supported
Plaid Supported
QuickBooks Online Supported
Quickwork Not Supported
Stripe Supported
ServiceMonster:
Claim ServiceMonster and update features and information
Claim ServiceMonster and update features and information
Trades Operator:
Claim Trades Operator and update features and information
Claim Trades Operator and update features and information