ServiceMax ServicePower

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ServiceMax:

About

Transform your field service organizations with ServiceMax, a leading provider of cloud-based field service solutions. Built on the Salesforce platform, ServiceMax powers a new era of field service experiences. The platform offers end-to-end field service solutions, including workforce optimization, advanced scheduling and dispatch, parts logistics, inventory & depot repair, installed base entitlements, and social collaboration.
ServicePower:

About

ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, LG, Electrolux and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted technicians. ServicePower also offers a fully managed network of contracted service providers to enable on-demand and rapid field-service delivery in hard-to-reach locations across North America and Europe. Deliver faster, smarter service to your customers with our integrated field service management suite. Our self-service consumer portal empowers and delights customers with real-time job status updates, field worker location, and two-way communication that improves visibility throughout the service lifecycle, from wherever they are.
ServiceMax:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
ServicePower:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
ServiceMax:

Audience

Field service companies
ServicePower:

Audience

Field operations managers wanting to optimize their processes through a field management software solution
ServiceMax:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
ServicePower:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
ServiceMax:

API

Offers API Supported
ServicePower:

API

Offers API Not Supported
ServiceMax:

Screenshots and Videos

ServicePower:

Screenshots and Videos

ServiceMax:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
ServicePower:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
ServiceMax:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ServicePower:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ServiceMax:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
ServicePower:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
ServiceMax:

Company Information

PTC
Founded: 1985
United States
www.ptc.com/en/products/servicemax
ServicePower:

Company Information

ServicePower
Founded: 1996
United States
www.servicepower.com
ServiceMax:

Alternatives

ServicePower:

Alternatives

Fieldcode

Fieldcode

5.0 out of 5 stars
ServiceMax:
ServicePower:
FSM Grid

FSM Grid

FSM Global
ServiceMax:
Fergus

Fergus

Fergus Software
ServicePower:
ServiceMax:
ServicePower:
ServiceMax:
Field Force Tracker

Field Force Tracker

Rapidsoft Systems
5.0 out of 5 stars
ServicePower:
ServiceMax:

Categories

HVAC Supported
Service Dispatch Supported
Work Order Supported
ServicePower:

Categories

HVAC Supported
Service Dispatch Supported
Work Order Supported
ServiceMax:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported
ServicePower:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported
ServiceMax:

Integrations

Ayla IoT Platform Not Supported
Magic EDI Service Supported
Runbook Supported
ServiceWorks Not Supported
SkyRingAI Supported
Xinix Supported
frontline.io Supported
ServicePower:

Integrations

Ayla IoT Platform Supported
Magic EDI Service Not Supported
Runbook Not Supported
ServiceWorks Supported
SkyRingAI Not Supported
Xinix Not Supported
frontline.io Not Supported
ServiceMax:
Claim ServiceMax and update features and information
Claim ServiceMax and update features and information
ServicePower:
Claim ServicePower and update features and information
Claim ServicePower and update features and information