ServiceManager vs. Systum Comparison


ServiceManager ServiceCentral Technologies	Systum Systum, Inc.	+	+
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		Related Products Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 1,714 Ratings Visit Website Flowlens Flowlens - built by a small business, designed for small businesses. Flowlens is end-to-end business management software designed specifically for growing SME manufacturers around the world. Whether you’re scaling production, managing complex supply chains, or improving customer service, Flowlens brings your people, processes, and data together in one connected platform. With Flowlens, you can: • Centralize your business information in one secure, cloud-based system • Manage customers, suppliers, and inventory with complete visibility • Streamline production and capacity planning • Automatically identify stock shortages and create purchase orders • Handle multi-level BOMs and production routings with ease • Manage unlimited SKUs across your product lines • Maintain traceability and quality compliance • Control multi-site and multi-level stock operations • Deliver exceptional after-sales service with full product history • Integrate seamlessly with Xero, QuickBooks and Sage. 39 Ratings Visit Website MindCloud MindCloud is an enterprise-ready integration platform that connects your tools and automates the workflows between them. Build reliable integrations across CRM, ERP, ecommerce, accounting, marketing, operations, and thousands of other applications—without the traditional engineering overhead. MindCloud gives teams the flexibility to automate simple tasks or orchestrate complex, production-critical business processes. Synchronize data in real time, transform information between systems, eliminate manual entry, and keep operations moving as your business scales. For teams that want expert guidance, MindCloud also provides a dedicated delivery team that can scope, build, launch, and support production workflows. Our solutions engineers turn real business requirements into dependable integrations without requiring customers to dedicate internal engineering resources. MindCloud supports thousands of applications, including Salesforce, HubSpot, NetSuite, QuickBooks, BigCommerce, Shopify, monday.com, ServiceTitan, Acumatica, Amazon, eBay, Airtable, Google Sheets, and many more. Connect to anything. Automate everything. 83 Ratings Visit Website Logiwa IO A warehouse and inventory management software that scales with your business. Logiwa is a leader in cloud-native fulfillment technology, revolutionizing high-volume fulfillment for third-party logistics (3PLs), B2B and B2C fulfillment networks, and direct-to-consumer brands. Our flagship product, Logiwa IO, is an advanced Fulfillment Management System (FMS) designed to scale operations in the digital era. Logiwa elevates digital warehousing to new heights, ensuring dynamic and efficient fulfillment processes. Our commitment to AI-driven technology, combined with a focus on customer-centricity, equips businesses to adeptly navigate and excel in rapidly changing market landscapes. Discover the future of smart fulfillment and how you can fulfill brilliantly with Logiwa IO. 44 Ratings Visit Website GoCodes No more missing assets. GoCodes is asset tracking software for trades and industry. Track tools, equipment, and vehicles from one account. Know what you own, where it is, and who has it. Tag assets with customizable QR code labels, included in your price. Use our mobile app, rated 4.7 stars on the App Store, to check equipment in and out. Or scan from any phone browser, no app required. Get going in minutes. GoCodes is a complete solution: reliable cloud software, scanner apps, and custom labels. Add GPS trackers, Bluetooth beacons, or RFID/NFC tags as needed. Manage service history, utilization, warranties, and maintenance schedules. Build reports in seconds. Configure GoCodes to fit your team: rename fields, add custom fields, and set role-based permissions. Start a free trial and stop losing tools and equipment. 274 Ratings Visit Website Maintainly Maintainly is a refreshingly simple cloud-based CMMS built for maintenance teams who need to get things done — not spend hours learning complex software. Teams use Maintainly to create, assign, and manage both reactive and preventive work orders, with full support for photos, meter readings, downtime tracking, file uploads, and audit trails. Preventive maintenance schedules run automatically based on time or meter thresholds, so nothing gets missed. Assets are organized into flexible hierarchies, tracked geographically for movable equipment, and accessed instantly by scanning QR codes in the field. Every maintenance event is logged to a full history per asset. Technicians stay on top of tasks through native iOS and Android apps — supporting on-site work order updates, task comments, time logging, and push notifications. Requesters can submit work orders without needing a user account. 73 Ratings Visit Website MaintainX MaintainX is the world-leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT-enabled cloud-based tool for maintenance, safety, and operations on equipment and facilities. MaintainX helps businesses track reactive and preventive maintenance, and control daily operations, such as safety inspections, quality inspections, and operating checklists—all with a digital audit trail. Here's what we digitize and take away from the clipboard: - Safety Procedures - Environmental Checklists - Tooling & Gauge Reporting - Maintenance Procedures - Auditing/Inspection Workflows - Training Checklists We allow plant managers to become more efficient operators by delivering real-time business insights from the field. MaintainX is designed to work with organizations of all sizes - whether you're running a small team of 2 or coordinating a massive team of thousands of folks around multiple locations. 2,619 Ratings Visit Website Edgefinity IoT Edgefinity IoT is an enterprise RFID and real-time tracking platform designed to give organizations greater visibility and control over their operations. The platform connects RFID readers, sensors, and other IoT devices to automatically identify, locate, and monitor assets, inventory, work-in-process, tools, equipment, and personnel. With configurable workflows, real-time alerts, facility maps, reporting, and a powerful rules engine, Edgefinity IoT turns RFID data into actionable information. Organizations can use the platform to automate inventory tracking, monitor asset movement, improve manufacturing workflows, manage safety and mustering, verify shipments, and create alerts when important events occur. Hardware-agnostic and available for cloud or on-premise deployment, Edgefinity IoT can scale from a focused RFID application to an enterprise-wide visibility solution spanning multiple facilities and workflows. 6 Ratings Visit Website Jesta Vision Suite In business for more than 55 years, Jesta I.S. is a global developer and provider of enterprise software solutions for retailers, e-tailers, wholesalers, and brand manufacturers specializing in apparel, footwear and hard goods. Jesta’s retail and supply chain suites are anchored by our master data foundation, which collects, manages and organizes your business data in a central repository to instantly unify your business and kickstart its digital transformation. The Vision Suite is a leading, organically engineered, cloud-based, end-to-end solution that unifies and optimizes back/front-end and supply chain operations from trade/product/demand management to merchandising ERP, Point of Sale and Order Management /Omnichannel. It eliminates the inefficiencies of disjointed applications, and provides real-time visibility of enterprise inventory, cross-channel orders, and AI-driven CRM data. It accommodates various brands, currencies, and languages. 42 Ratings Visit Website Fishbowl Fishbowl is the #1 selling manufacturing and warehouse management software for QuickBooks. Designed for small and medium-sized businesses, including manufacturers, distributors, and service providers, Fishbowl gives businesses the flexibility to stay within the QuickBooks platform for accounting while seamlessly integrating advanced inventory features with it. It also offers multi-location tracking, work orders, bills of materials, barcoding, shipping, auto reorder points, and integrations with EDI, shopping carts, merchant services, and other business solutions. If you are looking for an affordable inventory management solution that can help your business take advantage of the latest technology to streamline operations and save time and money, Fishbowl is a great option. 1,141 Ratings Visit Website
About ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.	About Become a world-class business through a single operating platform. Systum helps you to manage inventory, operations, sales and customer service all from a single software application. Then, use the power of business intelligence that comes from real-time customer data to transform your growing wholesale distribution business into a highly-profitable enterprise.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience OEMs, Insurers, Third Party Logistics, and Service Depots	Audience Wholesale Distributors, B2B eCommerce, Multichannel Sellers
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $625/month For pricing details, visit https://www.systum.com/pricing/ Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Using a single application instead of half a dozen to manager our operation has saved countless hours. Instead of stringing together reports from different systems that have different formatting etc. I can manage inventory from one central hub. Cons none of it is bad i think the portion that could be improved is the crm, but we also use another sales CRM so I don't mind it.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information ServiceCentral Technologies Founded: 1991 United States www.servicecentral.com	Company Information Systum, Inc. Founded: 2014 United States systum.com
Alternatives LOCATE Inventory New Tack Inc.	Alternatives Kentro Kentro.io
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INControl Tracer Workflow View All	OrderWise Forterro View All
Categories After-Sales Service Supported Asset Tracking Supported Field Service Management Supported Inventory Control Supported Inventory Management Supported Order Management Supported Packaging Supported Supply Chain Management Supported Tradesman Job Management Supported Warranty Management Supported Work Order Supported Workflow Management Supported	Categories Business Intelligence Supported CRM Supported Customer Engagement Supported Customer Experience Supported Dashboard Supported Distribution Supported eCommerce Supported ERP Supported Inventory Control Supported Inventory Management Supported Multi-Channel eCommerce Supported Order Entry Supported Order Management Supported Quoting Supported Sales Enablement Supported Sales Forecasting Supported Shipping Supported Supply Chain Management Supported
Inventory Control Features Allocation Supported Barcoding Supported Cost Tracking Supported Forecasting Supported Item Management Supported Order Management Supported Procurement Management Supported Reorder Management Supported Serial Number Tracking Supported SKU / UPC Codes Supported Supplier Management Supported Inventory Management Features Alerts/Notifications Supported Barcoding / RFID Supported Forecasting Supported Inventory Optimization Not Supported Kitting Supported Manufacturing Inventory Management Supported Mobile Access Supported Multi-Channel Management Supported Product Identification Supported Reorder Management Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Supported Warehouse Management Not Supported Order Management Features Back Order Management Supported Catalog Management Supported Inventory Management Supported Order Entry Not Supported Order Fulfillment Supported Order Tracking Not Supported Recurring Orders Not Supported Returns Management Supported Shipping Management Supported Special Order Management Not Supported Supply Chain Management Features Demand Planning Not Supported Electronic Data Interchange Supported Import / Export Management Supported Inventory Management Supported Order Fulfillment Supported Order Management Supported Sales & Operations Planning Not Supported Shipping Management Supported Supplier Management Supported Transportation Management Not Supported Warehouse Management Not Supported Show More Features Asset Tracking Features Activity Tracking Supported Audit Trails Supported Barcoding / RFID Supported Checkout / Check-In Supported Depreciation Tracking Not Supported Disposal Tracking Supported Inventory Management Supported Location Tracking Not Supported QR Codes Not Supported Reservations Not Supported Service History Supported Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Electronic Signature Not Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Not Supported Scheduling Not Supported Service History Tracking Supported Time Clock Not Supported Work Order Management Supported Packaging Features 3D Modeling Not Supported Asset Library Not Supported Drafting Not Supported For Manufacturers Not Supported In-Store Visualization Not Supported Inventory Management Supported Palletization Not Supported Quotes / Estimates Supported Specification Management Not Supported Warranty Management Features Contract Management Not Supported Eligibility Verification Supported For Field Service Not Supported For General Contractors Not Supported For Manufacturers Supported Parts Management Supported Policy Management Supported Product Registration Supported Repair Management Supported Returns Management Supported Service Management Supported Warranty Tracking Supported Work Order Features Contract Management Not Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Preventive Maintenance Not Supported Quotes / Estimates Supported Recurring Appointments Not Supported Routing Not Supported Scheduling Not Supported Task Management Supported Workflow Management Features Access Controls/Permissions Supported Approval Process Control Supported Business Process Automation Supported Calendar Management Supported Compliance Tracking Supported Configurable Workflow Supported Customizable Dashboard Supported Document Management Supported Forms Management Supported Graphical Workflow Editor Not Supported Mobile Access Supported No-Code Not Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported	Inventory Control Features Allocation Supported Barcoding Not Supported Cost Tracking Not Supported Forecasting Not Supported Item Management Supported Order Management Supported Procurement Management Not Supported Reorder Management Not Supported Serial Number Tracking Not Supported SKU / UPC Codes Not Supported Supplier Management Supported Inventory Management Features Alerts/Notifications Supported Barcoding / RFID Supported Forecasting Supported Inventory Optimization Supported Kitting Supported Manufacturing Inventory Management Supported Mobile Access Supported Multi-Channel Management Supported Product Identification Not Supported Reorder Management Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Supported Warehouse Management Supported Order Management Features Back Order Management Supported Catalog Management Supported Inventory Management Supported Order Entry Supported Order Fulfillment Supported Order Tracking Supported Recurring Orders Supported Returns Management Supported Shipping Management Supported Special Order Management Supported Show More Features Business Intelligence Features Ad Hoc Reports Supported Benchmarking Supported Budgeting & Forecasting Supported Dashboard Supported Data Analysis Supported Key Performance Indicators Supported Natural Language Generation (NLG) Not Supported Performance Metrics Supported Predictive Analytics Not Supported Profitability Analysis Supported Strategic Planning Supported Trend / Problem Indicators Supported Visual Analytics Supported Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Not Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Not Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Not Supported Dashboard Not Supported Feedback Management Not Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Not Supported Dashboard Features Annotations Supported Data Source Integrations Supported Functions / Calculations Supported Interactive Supported KPIs Supported OLAP Not Supported Private Dashboards Supported Public Dashboards Supported Scorecards Supported Themes Supported Visual Analytics Supported Widgets Supported Distribution Features Barcoding / RFID Supported Import / Export Management Supported Inventory Management Supported Order Management Supported Purchasing Supported Returns Management Supported Sales Forecasting Supported Shipping Management Supported Warehouse Management Supported ERP Features Accounting Integration Supported Accounting Management Supported CRM Not Supported Dashboard Supported Distribution Management Supported Enterprise Asset Management Supported Financial Management Supported HR Management Supported Inventory Management Supported Order Management Supported Project Management Supported Purchase Order Management Supported Purchasing Supported Reporting/Analytics Supported Sales Management Not Supported Supply Chain Management Supported Warehouse Management Supported Multi-Channel eCommerce Features Catalog Management Supported Channel Management Supported Data Synchronization Supported Email Marketing Supported Inventory Management Supported Marketplace Integration Supported Mobile Commerce Supported Order Management Supported Promotions Management Supported Returns Management Supported SEO Management Supported Shopping Cart Supported Social Commerce Supported Sales Forecasting Features Competitor Analysis Not Supported Correlation Analysis Not Supported Dashboard Supported Dynamic Modeling Not Supported Exception Reporting Not Supported Graphical Data Presentation Supported Modeling & Simulation Not Supported Performance Metrics Supported Sales Trend Analysis Supported Statistical Analysis Not Supported eCommerce Features Catalog Management Supported Channel Management Supported CRM Supported Customer Accounts Supported Data Security Supported Email Marketing Supported Inventory Management Supported Kitting Supported Loyalty Program Not Supported Mobile Access Supported Multi-Store Management Supported Order Management Supported Product Configurator Supported Promotions Management Supported Returns Management Supported Reviews Management Supported SEO Management Supported Shopping Cart Supported Templates Supported
Integrations QuickBooks Online Supported Facebook Not Supported Google Authenticator Supported Google Workspace Not Supported JD Edwards EnterpriseOne Supported Mailchimp Not Supported Oracle Fusion Cloud ERP Supported Xero Not Supported View All 6 Integrations	Integrations QuickBooks Online Supported Facebook Supported Google Authenticator Not Supported Google Workspace Supported JD Edwards EnterpriseOne Not Supported Mailchimp Supported Oracle Fusion Cloud ERP Not Supported Xero Supported View All 6 Integrations
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