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About

ServiceLedger Software is a robust service management platform built for field service organizations. Primarily designed for U.S., Canadian, and Australian markets, ServiceLedger gives businesses access to powerful service tracking, scheduling, dispatching and invoicing functionality, all from one place. This leads not only to time and money savings but also comprehensive business insight and improved productivity.

About

Our SaaS software transforms field service management by optimizing and enabling front-line workforces. It streamlines key processes and harnesses innovative technologies to deliver a step change in: - Field service performance – Increased capacity and productivity, reduced costs, higher service levels. - Mobile worker empowerment – Digital insights and tools, lower admin burden, improved job satisfaction. - Management control – Enhanced visibility, more flexibility, compliance assurance and accurate reporting. We have a strong track record working with enterprise organizations across the public and private sectors including local and national government, health and social care, housing & property, utilities and infrastructure, transport and logistics and facilities management.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field service companies

Audience

Public and private sector organizations that need powerful field service management solutions

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1995.00/one-time
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ServiceLedger
Founded: 1998
United States
www.serviceledger.com

Company Information

Totalmobile
Founded: 1985
United Kingdom
www.totalmobile.co.uk

Alternatives

Alternatives

eWorkOrders CMMS

eWorkOrders CMMS

Information Professionals, Inc.
Utility Cloud

Utility Cloud

Advanced Enterprise Systems

Categories

HVAC Supported
IT Service Supported
Plumbing Supported
Scheduling Supported
Service Dispatch Supported
Work Order Supported

Categories

Government Supported
Public Works Supported
Smart City Supported
Work Order Supported

Facility Management Features

Asset Management Supported
Commercial Properties Not Supported
Equipment Management Supported
Facility Scheduling Not Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Not Supported
Preventive Maintenance Not Supported
Residential Properties Not Supported
Room Scheduling Not Supported
Schools Not Supported
Space Planning Not Supported
Vendor Management Not Supported
Visitor Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Job Management Not Supported
Preventive Maintenance Not Supported
Quotes / Estimates Not Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Not Supported
Task Management Not Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Not Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Not Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Not Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Not Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Not Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Supported

Security System Installer Features

Billing & Invoicing Supported
Customer Management Supported
Document Imaging Supported
Inventory Management Supported
Job Costing Supported
Lead Management Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Not Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Not Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Not Supported
Schools Supported
Space Planning Not Supported
Vendor Management Supported
Visitor Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Public Works Features

Billing & Invoicing Not Supported
Compliance Management Supported
Contract Management Not Supported
Customer Database Supported
Document Management Not Supported
Equipment Maintenance Supported
Fixed Asset Management Supported
Job Costing Not Supported
Project Management Not Supported
Service Request Management Not Supported
Work Order Management Supported

Integrations

Codeless Platforms Alerting Software Not Supported
Codeless Platforms BPA Platform Not Supported
Microsoft SharePoint Not Supported

Integrations

Codeless Platforms Alerting Software Supported
Codeless Platforms BPA Platform Supported
Microsoft SharePoint Supported
Claim ServiceLedger and update features and information
Claim ServiceLedger and update features and information
Claim Totalmobile and update features and information
Claim Totalmobile and update features and information