Service Pro

Service Pro

MSI Data
+
+

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About

Handle the full scope of field service business activities with ease, from customer calls and assets to orders, invoicing and reporting. Service Pro is an enterprise app that simplifies field service management. With constant downward pressure on profit margins and intense competition for customers, it is more important than ever that your service department more efficiently track field resources. With powerful capabilities ranging from Dispatching and Contracts to Appointments and Work Orders, Service Pro will rapidly improve your field service performance. With decades of service management software experience on staff and customers in over a dozen vertical markets, we have built extraordinarily deep service functionality into Service Pro®. We invite you to learn more and put our software to the test in your service organization. As a cloud-based application, Service Pro makes day to day management of your service operations faster, more simple and free of on-premises IT hassles.

About

Manage the field operations better than ever before with bSmartWFMS is a commercial off-the-shelf (COTS) Work Force Management System. bSmartWFMS empower on-ground utility staff with the power of cloud and mobility to manage and monitor field operations accurately. The bSmart Workforce Management Suite of Apps with increased device security to prevent misuse of information located on the mobile phone with security login and theft reporting, enables effective management of utility assets like meters and transformers, allows for easy spot billing and payment collection, Capture of Geo-coordinates and photos of required assets and facilitates digital meter test recordings. BCITS’s bSmart Workforce Management solutions for utilities (Power, Water and gas) brings the power of cloud and mobility into the hands of utility staff to manage and monitor the field operations in a precise and timely manner. BSmart Workforce Management Suite of Apps supports various operational tasks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a solution to manage their field service business activities

Audience

For companies engaging in field work in need of a software that can provide secure communication and smooth operations in the field

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MSI Data
Founded: 1989
United States
www.msidata.com/service-pro-software

Company Information

BCITS
India
www.bcits.co.in

Alternatives

Alternatives

LogiNext Field

LogiNext Field

LogiNext
Jonas Enterprise

Jonas Enterprise

Jonas Construction Software
M-LINX

M-LINX

MCC

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Integrations

Dragon Metrics
NetSuite

Integrations

Dragon Metrics
NetSuite
Claim Service Pro and update features and information
Claim Service Pro and update features and information
Claim bSmart WFMS and update features and information
Claim bSmart WFMS and update features and information