Service GeniusThoughtful Systems
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Related Products
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About
Service Genius is an online software solution for service businesses, such as Residential cleaning, carpet cleaning, window cleaning, plumbing businesses and more. If you have employees working out in the field, working on different jobs each day and they need to have access to the information about their appointments and be able to get maps directing them to the jobs, then Service Genius is for you. It will do all that and much more.
You can keep track of all customer information and track info for prospects on our comprehensive CRM system. Then create jobs -- one-time or recurring -- and have them appear on your calendar and/or on our mobile app or the Customer Portal. As jobs are completed, invoices are immediately created. Payments are also managed in the system. In fact Service Genius is so smart that you don’t have to be! You just need to allow the software to do all that it’s designed to do on a daily basis. Interfaces with QuickBooks and Xero.
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About
The world’s leading all-in-one software for commercial and residential HVAC, plumbing, electrical, and other field service businesses. Enforce industry best practices in every service experience to improve outcomes. Be notified when important events happen — like closed large sales or canceled appointments. See your customer information (service history, equipment, and more) when they call. Track all activity—like call recordings and text messages—that's related to every opportunity. Make sure customers are happy after every appointment. Enforce industry best practices in every service experience to improve outcomes. Know how your business is doing anywhere, any time, in real time. Know how your business is doing anywhere, any time, in real time.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Field service businesses, residential cleaning, carpet cleaning businesses, etc.
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Audience
Field team businesses looking for a Field Service Management platform
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$39/month
Free Version
Supported
Free Trial
Supported
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Pricing
$49 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationThoughtful Systems
United States
service-genius.com
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Company InformationWorkCEO
United States
workceo.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Not Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Not Supported
Work Order Management
Not Supported
Cleaning Services Features
Billing & Invoicing
Supported
Client Management
Not Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Job Management
Supported
Mobile Access
Supported
Payroll Management
Not Supported
Quotes / Estimates
Supported
Recurring Appointments
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Work Order Management
Not Supported
Electrical Contractor Features
Billing & Invoicing
Supported
Commercial / Industrial
Not Supported
Contract Management
Supported
Customer Database
Supported
Electronic Signature
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Scheduling
Supported
Time Tracking
Not Supported
Work Order Management
Supported
Employee Scheduling Features
Appointment Management
Not Supported
Automated Scheduling
Not Supported
Calendar Management
Not Supported
Employee Database
Not Supported
Group Scheduling
Not Supported
Messaging
Not Supported
Mobile Access
Supported
Payroll Management
Not Supported
Reporting/Analytics
Not Supported
Resource Management
Not Supported
Schedule Distribution
Not Supported
Scheduling
Supported
Shift Scheduling
Not Supported
Shift Swapping
Not Supported
Time Clock
Not Supported
Time Tracking
Not Supported
Vacation / Leave Tracking
Not Supported
GPS Tracking Features
Alerts/Notifications
Not Supported
Asset Tracking
Not Supported
Driver Management
Not Supported
Historical Reporting
Not Supported
Mobile Tracking
Not Supported
People Tracking
Not Supported
Real Time Tracking
Not Supported
Routing
Supported
Status Tracking
Supported
Territory Management
Not Supported
Vehicle Tracking
Not Supported
HVAC Features
Billing & Invoicing
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Job Management
Supported
Maintenance Scheduling
Not Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Not Supported
Work Order Management
Not Supported
Janitorial Features
Bid Management
Not Supported
Billing & Invoicing
Supported
Client Management
Not Supported
Employee Scheduling
Not Supported
Inventory Management
Not Supported
Mobile Access
Supported
Payroll Management
Not Supported
Quality Control
Not Supported
Surveys & Feedback
Not Supported
Time Tracking
Not Supported
Work Order Management
Supported
Locksmith Features
Billing & Invoicing
Supported
CRM
Supported
Dispatch Management
Supported
GPS Tracking
Supported
Inventory Management
Not Supported
Mobile Access
Supported
Payment Processing
Not Supported
Scheduling
Supported
Work Order Management
Supported
Pest Control Features
Billing & Invoicing
Supported
Customer Service History
Not Supported
Dispatch Management
Supported
Fleet Management
Not Supported
Inventory Control
Not Supported
Mobile Access
Supported
Pest Activity Tracking
Not Supported
Pesticide Usage Tracking
Not Supported
Property Layouts
Not Supported
Quotes / Estimates
Supported
Scheduling
Supported
Plumbing Features
Billing & Invoicing
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Job Management
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Not Supported
Work Order Management
Supported
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Integrations
No info available.
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Integrations
No info available.
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