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About

As a maintenance professional, you have a lot on your plate. Juggling tasks, coordinating field agents, and meeting client expectations consumes hours out of your day. Serfy offers you a comprehensive field service software solution. You can create, assign and track tasks, communicate with clients, and digitise your paperwork – all from one, user-friendly application. Who’s doing what? When is it due? With Serfy, turn customer reports into tasks and assign them to field agents in seconds. Manage tasks in real time by keeping track of your jobs in one window. With multiple employees in the field, micro-managing them is stressful and time-consuming. Allocate jobs to your agents and receive reports in real time, keeping you one step ahead. Clients can effortlessly report issues via Serfy. You can automate task assignments or quickly assign tasks and meet their needs. We help you cultivate better relationships with the people who matter most to your business.

About

For sales & service teams, knowing where your customers are is vital to your business. TrackGo lets you & your team create a map of all your customers. Once your customers are mapped, it’s easy to see which ones are close by, and TrackGo will even route you to their location. When you track customers in TrackGo, the data is private to your team. All customer data is securely stored in the cloud, and is always in sync across your team & devices. TrackGo offers iOS, Android, and web applications. For each customer you are not just keeping track of their location. Setup tasks/reminders for yourself, or another team member for specific times. Keep contacts associated with each spot. View an Activity Feed to see exactly who has been there, when they were there, and what they did. Gone are the days of writing down what you did after each customer visit. Notebooks get lost & people forget. Keep track of exactly what happened during your customer visit right when it happens.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a solution to create, assign and track tasks, communicate with clients, and digitize their paperwork

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$20 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Serfy
Founded: 2012
Lithuania
www.serfy.io

Company Information

TrackGo
United States
www.trackgo.com

Alternatives

Einpix

Einpix

Epicus IT

Alternatives

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FieldTech

Engee IT
Pocketbiz

Pocketbiz

Entersoft
GeoOp

GeoOp

Geo
Sterison SFA

Sterison SFA

Sterison Technology
FORM MarketX

FORM MarketX

FORM.com

Categories

Categories

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported

Sales Force Automation Features

Call Management Not Supported
Campaign Management Not Supported
Channel Management Not Supported
Commission Management Not Supported
Contact Management Not Supported
Contract Management Not Supported
Customer Database Supported
Email Marketing Not Supported
Field Sales Management Not Supported
Lead Management Not Supported
Opportunity Management Not Supported
Performance Metrics Not Supported
Proposal Generation Not Supported
Referral Tracking Not Supported
Sales Forecasting Not Supported
Territory Management Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Serfy and update features and information
Claim Serfy and update features and information
Claim TrackGo and update features and information
Claim TrackGo and update features and information