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About

Sentiment Search specialises in review insights for restaurants, coffee shops, pubs and cloud kitchens. We provide marketing, operations and guest experience teams with a range of sophisticated customer sentiment insights derived from review platforms, social platforms and internal feedback channels. These industry-specialised metrics can be used to benchmark every aspect of a restaurant against its competitors, pinpoint weaknesses and ultimately improve online ratings. Provide higher levels of management with an overall snapshot of your brand and identify underperforming venues. Get industry-specialized trends and track the shift in sentiment after staff changes, menu changes and refurbishments. Benchmark sentiment on a location-level and overall brand level against competitors.

About

ZapScope is a one-click analytics platform designed to turn real-world data into clear, actionable insights. It delivers ready-to-use market research reports, identifies business pain points and regional market gaps, and provides social audit insights to help businesses understand where opportunities exist. ZapScope also offers YouTube analytics, sentiment analysis, and trending keyword discovery to support content and marketing decisions. All insights are generated instantly with no coding, complex setup, or technical expertise required.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurants in need of a Marketing Analytics tool

Audience

Local SEO Consultants, Marketing Agencies, Business Owners, Franchise Owners, Operators, Content Creators, YouTube Strategists, Market Researchers, Analysts, Business Coaches, Consultants, Sales, Growth Teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$50/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The $1.99 one-time trial is a great way to test the platform with almost no risk. It gave me full confidence in the tool before committing. It’s easy to use after you understand everything, allows you to download results in excel format, saves time, and makes analysis more efficient.

Cons

  • More tutorials guidance would be helpful for new users

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sentiment Search
Founded: 2019
United Kingdom
www.sentimentsearch.com

Company Information

ZapScope
Founded: 2026
United States
www.zapscope.com

Alternatives

Alternatives

Junbi.ai

Junbi.ai

alpha.one

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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