+
+

Related Products

  • AthenaHQ
    33 Ratings
    Visit Website
  • LM-Kit.NET
    25 Ratings
    Visit Website
  • D&B Credit Insights
    Visit Website
  • TrueLoyal
    241 Ratings
    Visit Website
  • Kantata
    2,265 Ratings
    Visit Website
  • CallHub
    424 Ratings
    Visit Website
  • CompUp
    66 Ratings
    Visit Website
  • Squaretalk
    264 Ratings
    Visit Website
  • Wallester
    263 Ratings
    Visit Website
  • Rezku Point of Sale
    64 Ratings
    Visit Website

About

Sentiment Search specialises in review insights for restaurants, coffee shops, pubs and cloud kitchens. We provide marketing, operations and guest experience teams with a range of sophisticated customer sentiment insights derived from review platforms, social platforms and internal feedback channels. These industry-specialised metrics can be used to benchmark every aspect of a restaurant against its competitors, pinpoint weaknesses and ultimately improve online ratings. Provide higher levels of management with an overall snapshot of your brand and identify underperforming venues. Get industry-specialized trends and track the shift in sentiment after staff changes, menu changes and refurbishments. Benchmark sentiment on a location-level and overall brand level against competitors.

About

Yelp Host is an AI-powered phone-assistant platform built for restaurants that ensures no customer call goes unanswered by professionally handling incoming calls around the clock. It can answer questions from guests, book and modify reservations, provide real-time wait-time updates, block spam calls, gather special requests, and send follow-up texts with menus or links, all without needing a human agent. The system comes pre-trained on a rich dataset of restaurant-specific knowledge, integrates with the venue’s operations, and offers seamless support whether staff are busy, closed, or occupied on-site. With Yelp Host restaurants can enhance guest experience by delivering fast and accurate responses via phone, reduce missed leads, streamline reservation workflows, and free up staff to focus on service rather than phone handling.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurants in need of a Marketing Analytics tool

Audience

Restaurants seeking a tool to manage reservations, guest inquiries and wait lists so the staff can stay focused on delivering excellent service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$129 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sentiment Search
Founded: 2019
United Kingdom
www.sentimentsearch.com

Company Information

Yelp
Founded: 2004
United States
business.yelp.com/restaurants/products/yelp-host/

Alternatives

Alternatives

Sonar Analytics

Sonar Analytics

Sonar Platform
Crunchtime Host

Crunchtime Host

QSR Automations

Categories

Categories

Integrations

Apple Maps
Google Cloud Search
Yelp
Yelp Guest Manager

Integrations

Apple Maps
Google Cloud Search
Yelp
Yelp Guest Manager
Claim Sentiment Search and update features and information
Claim Sentiment Search and update features and information
Claim Yelp Host and update features and information
Claim Yelp Host and update features and information