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About

SendOps is an email workflow and drip campaign platform for onboarding, trial conversion, cart recovery, follow-ups, and win-back journeys. Build on a visual canvas or use SendFlow, the API, or AI agents through MCP. Trigger journeys from product events, segment changes, dates, or recognized website visits; personalize emails, branch on behavior, wait for milestones, and exit on conversion. Webhook steps connect journeys to SMS, push, and your own systems. Manage contacts, dynamic segments, consent, templates, and broadcasts. Rehearse in shadow mode and track delivery, engagement, and each contact's progress. Send through Amazon SES in your own AWS account with a guided, keyless connection. Existing transactional sending stays independent. Flat platform pricing with no per-contact or per-email SendOps fees. Free plan available; AWS usage billed separately. Includes message search, deliverability alerts, DMARC monitoring, and inbound email.

About

Behavior-Based Customer Messaging. Perfect for Your SaaS. Onboard and engage your SaaS users with targeted behavior-based campaigns. Choose the right channel — email or in-app messages — to deliver the right information when your users need it the most. Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time. Trigger automated email campaigns based on what users do (or don’t do) in your product. Choose the right channel for each message: deliver via email or in-app messages. Segment your users based on their behavior. Send one-off broadcasts to make announcements and promote new features. Use built-in campaign templates, so that you never have to start from scratch. View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Marketing, product, and development teams automating customer onboarding, trial conversion, cart recovery, and retention with email workflows on their own Amazon SES.

Audience

Small to mid-sized SaaS businesses that want a behavior-based customer communications platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/month
Free plan available. Team: $29/month. Business: $149/month. Flat platform subscription with no per-contact or per-email SendOps fees. AWS usage is billed separately.
Free Version Supported
Free Trial Not Supported

Pricing

$99 per month
Or $79 per month if billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Easy and secure setup (Cloud Formation stacks + STS setup) which means we don't have to expose any API keys. Really good dashboard + metrics and reputation alerts.

Cons

  • You still need to setup your SES account directly with AWS.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

SendOps
Founded: 2025
United States
sendops.dev/

Company Information

Userlist
Founded: 2017
United States
userlist.com

Alternatives

BigMailer

BigMailer

Founder Bits

Alternatives

Categories

Email Marketing Supported

Categories

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Not Supported
Content Management Supported
Email Distribution Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Success Features

Account Alerts Not Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Not Supported
Onboarding Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Not Supported
In-App Training Supported
Launch Management Not Supported
Multi-Language Not Supported
Self Service Tools Not Supported
Surveys & Feedback Not Supported
User Onboarding Supported

Transactional Email Features

A/B Testing Not Supported
Contact Database Supported
Dynamic Content Supported
Email Monitoring Not Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Not Supported
Template Management Not Supported

Integrations

Amazon SES Supported
RudderStack Not Supported
Segment Not Supported
Stackreaction Not Supported

Integrations

Amazon SES Not Supported
RudderStack Supported
Segment Supported
Stackreaction Supported
Claim SendOps and update features and information
Claim SendOps and update features and information
Claim Userlist and update features and information
Claim Userlist and update features and information