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About

SendApp is an omnichannel business communication and conversational automation platform designed to help companies manage customer interactions from a single interface. It supports the official WhatsApp Business API, WhatsApp conversations, Telegram, SMS, email, Instagram, Messenger, web chat and voice channels. SendApp provides a centralized team inbox, contact management, AI-powered customer assistance, automated workflows, notifications, campaigns and integrations with external applications and e-commerce platforms. Businesses can use SendApp to automate customer support, sales conversations, transactional notifications, appointment reminders and other communication processes. The platform is designed for companies, agencies, e-commerce businesses and professionals looking to centralize and automate customer communications.

About

Slovio is an AI customer engagement platform for businesses in India, offering AI chatbots, AI agents, AI calling, WhatsApp automation, customer support automation, lead generation, appointment booking, campaigns, CRM, and omnichannel messaging. Businesses can engage customers through WhatsApp, Instagram, RCS, SMS, web chat, email, and phone calls from one platform. Slovio helps teams automate sales, support, lead qualification, follow-ups, and bookings while managing conversations through a shared inbox and customer records. Its workflows support campaigns and customer handoffs, and its integrations connect the platform with commerce and spreadsheet tools. The service is aimed at businesses in sectors including healthcare, real estate, automotive, e-commerce, education, travel, hospitality, financial services, and B2B software that want to coordinate customer communication and automate routine engagement.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium-sized businesses, enterprises, digital agencies, e-commerce companies, customer support teams, sales teams and professionals looking to centralize and automate customer communications across WhatsApp, web chat, social messaging, SMS, email and voice channels.

Audience

Slovio benefits healthcare, real estate, automotive, e-commerce, education, travel, hospitality, financial services, and B2B SaaS businesses that want to automate customer support, lead generation, sales, and appointment bookings.

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€19/month
Free Version Supported
Free Trial Supported

Pricing

₹999/month
The Starter platform fee is ₹999 per month, plus 18% GST. Messaging, AI usage and call charges are billed separately from a prepaid wallet and vary by channel and destination. Higher platform tiers are also available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • SendApp has made it easier for us to keep customer conversations organized and automate some of the messages we previously handled manually. Having the main communication tools available from one dashboard is especially convenient for our team.
  • We use SendApp for both WhatsApp customer conversations and marketing activities. Templates and automation have reduced a lot of repetitive work.
  • Order and delivery messages go out automatically and most people read them. The shared inbox lets dispatch and customer care work together without confusion. Setting up promo campaigns is also pretty straightforward.
  • For us, one of the most useful aspects of SendApp is the possibility of connecting it with our existing systems through APIs. This allowed us to automate several communication processes while our staff can still work from a simple interface.
  • We started using SendApp because managing WhatsApp conversations manually was becoming difficult. Having contacts, conversations and automations in one place has made things much easier for our team.

Cons

  • A few of the more advanced features took some time to get familiar with, but after learning how they work, they’ve helped us save time.
  • Meta's rules for WhatsApp marketing can initially be a little complicated to understand, but once everything is configured the daily workflow is straightforward.
  • Waiting for WhatsApp template approval can take longer than we’d like sometimes.
  • I would like to see even more examples in the technical documentation.
  • Setup took us a little time, especially the Meta side, but support helped us through it

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

SendApp
Founded: 2019
Italy
sendapp.live

Company Information

Slovio
Founded: 2026
India
slovio.ai/

Alternatives

Alternatives

Insell

Insell

insell.io
Pronnel

Pronnel

Profunnel Technologies Private Limited
Chakra Chat

Chakra Chat

ChakraHQ

Categories

WhatsApp Marketing Supported

Categories

AI Agents Supported

Integrations

Facebook Messenger Supported
Google Sheets Not Supported
Instagram Supported
Shopify Not Supported
Telegram Supported
TikTok Supported
WhatsApp Supported
WooCommerce Not Supported
Zapier Not Supported

Integrations

Facebook Messenger Not Supported
Google Sheets Supported
Instagram Not Supported
Shopify Supported
Telegram Not Supported
TikTok Not Supported
WhatsApp Not Supported
WooCommerce Supported
Zapier Supported
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